Last updated: November 10, 2026
Is Mohammed V University down? User reports indicate possible problems with Mohammed V University
Mohammed V University in Rabat runs its student services through ETU-SERVICE 4.0 and the faculty sites under um5.ac.ma. Students check this page for the Mohammed V University status and for Mohammed V University down reports on enrolment and results days.
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Mohammed V University problems reported in the last 24 hours
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Most reported locations
Where Mohammed V University reports are coming from in the last 24 hours.
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Latest Mohammed V University user reports
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Mohammed V University outage history
The live report status for Mohammed V University, updated as reports come in.
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Mohammed V University uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 12 October 2026 to 10 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Mohammed V University on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Mohammed V University is down. Checked 10 November 2026, 4:35 PM PKT.
Quiet right now. Nobody on Bluesky is saying Mohammed V University is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Mohammed V University down right now?
The panel above shows the live Mohammed V University status, drawn from Mohammed V University down reports sent in by students across Rabat. A calm panel means the portals answer as usual. Spikes land on pre-registration week and on results days, when every faculty signs in at once.
ETU-SERVICE carries the daily student traffic while the faculty sites carry the enrolment files. Trouble in either shows up here quickly.
Is Mohammed V University down for me or everyone?
Try the same UM5 page on your phone over mobile data. If it loads there, your first connection or browser holds the fault. If both routes fail and reports here are rising, the block sits on the university side.
Getting your institutional Microsoft account
Every UM5 service keys off one institutional Microsoft account. New students request it through the form their faculty publishes. That single account then opens ETU-SERVICE, the student mail and the learning platforms. Guard the password from day one, because every later reset leans on that account.
Keep the recovery details on the account current. A lost password with a dead recovery email is the slowest fix of the enrolment season.
Inside ETU-SERVICE 4.0
ETU-SERVICE 4.0 at etu.um5.ac.ma gathers the student daily tools in one space. It shows your timetable, your results and your Moodle courses. The same space carries the AMO-E student cover screen and online scolarité services. The space works from a computer, a phone or a tablet. What you see depends on your faculty, because each school feeds its own data into the shared space.
Depositing your registration file online
After pre-registration at preins.um5.ac.ma, each faculty portal takes the file itself. The steps walk through personal details, baccalauréat data, then the supporting documents as PDFs under a size cap, and an identity photo last. During a Mohammed V University outage, the deposit step pauses with the rest of the portal. The file status inside your space is the place to watch.
Where faculties post results and exam lists
Faculties such as Sciences, FSJES and Letters post exam calendars, group lists and results on their own sites. A result often lands on the faculty page before it reaches the shared student space. Exam room lists hang beside the results on the same faculty pages. Check both places on publication day.
Common Mohammed V University Problems and Fixes
UM5 faults usually sit in the institutional account, the file upload step or a faculty page under heavy load. These checks cover the reports students send most.
ETU-SERVICE refuses the institutional login
The space takes the full institutional address and its own password, not a personal email. Type both by hand and check the capitals. If the account was never delivered, the request form on your faculty site is the starting point.
Deposit portal rejects a PDF under the cap
Files must be true PDFs, one per document slot. A photo renamed to PDF fails the check. Re-export the scan as a real PDF and keep each file under the stated size.
File status stuck on the same step
No email announces a status change, so the space itself is the only tracker. A step that holds for days usually waits on a document review at the faculty. Visit the scolarité desk with your pre-registration receipt if the wait grows long.
Moodle shows no courses after enrolment
Courses appear once the faculty attaches your group to the class lists. A fresh enrolment can take time to flow through. If classmates see the course and you do not, the scolarité office holds the fix. Groups attach in batches, so a course can appear for one group a day before another.
Results page crawls on publication day
Every faculty releases into the same rush. Retry in short gaps and try the faculty site, which often posts the PDF list first. Holding the refresh key down only lengthens the queue.
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Frequently Asked Questions
How do I open ETU-SERVICE 4.0?
Go to etu.um5.ac.ma and sign in with your institutional Microsoft account. The space then shows your timetable, results, Moodle courses and scolarité services.
What do I need before depositing my file?
Finish pre-registration first, then gather your baccalauréat proof, grade sheets, identity card copies and an identity photo. Each document goes up as a PDF under the size cap. The photo goes up last, as its own file.
Why does UM5 send no email about my file?
The university states that no email notification goes out for file tracking. You follow the state of the dossier inside your space instead.
Can I check UM5 services from my phone?
Yes. ETU-SERVICE works from any connected device, phone included. The same institutional account signs you in everywhere.
Where do exam results appear first?
Faculty sites post their own lists and calendars, and the student space carries the results as well. On busy days the faculty PDF often lands first.
What is the AMO-E screen for?
It covers the student health cover file inside ETU-SERVICE. Students check their cover state there alongside results and timetable.