Last updated: November 10, 2026
Is Mercadona down? User reports show no current problems with Mercadona
Mercadona runs its grocery shop on tienda.mercadona.es and in the Mercadona app. You sign in, fill a cart from the catalogue and book a delivery slot on a calendar. Your lists and saved card live in the account.
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Mercadona problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
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Most reported locations
Where Mercadona reports are coming from in the last 24 hours.
No problem locations to show yet. Mercadona looks fine right now. Locations appear here as soon as users submit reports.
Latest Mercadona user reports
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Mercadona outage history
Our latest check and the live report status for Mercadona.
✓ Our latest check (10 November 2026, 4:02 PM PKT): mercadona.es answered normally in 313 ms.
Good news. Mercadona has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Mercadona uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 12 October 2026 to 10 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Mercadona on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Mercadona is down. Checked 8 November 2026, 10:56 PM PKT.
Quiet right now. Nobody on Bluesky is saying Mercadona is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Mercadona down right now?
A slot calendar with every hour crossed out sends shoppers here for a clear Mercadona status. Mercadona down reports spike when sign-in fails or the cart forgets its contents halfway through an order.
On a normal run the shop opens fast, your lists sit ready and the calendar offers windows across the day. Trouble lands on one step at a time: the postcode check, the slot picker or the payment page. A fault at one step can look like the whole shop has closed.
Is Mercadona down for me or everyone?
Try the shop in a browser while the app misbehaves, or on a second phone. A cart that loads there blames the app or its stored data on your handset. The same blank screens in both places answer is Mercadona down for me in one look.
Delivery slots and the calendar
After the cart, the calendar offers delivery windows of one or two hours across the day. You pick the window before you pay, and the order page repeats it in the summary. Full windows show as closed, and new ones open as the days roll on.
A calendar with no free window at all usually means your area is at its limit or your postcode sits outside the new service. The shop then points you to the classic web instead.
Your lists and usual products
Lists let you keep the weekly basics in one place and drop them into the cart in one go. The account also gathers your usual products from past orders. A list that stops syncing between phone and web leaves two half lists behind, which a fresh sign-in often merges.
Two shops: the new service and the classic web
Mercadona runs two online shops side by side while areas move over, and your postcode picks your door. Accounts do not cross between them, so the new shop asks many shoppers to register again. That extra register is the design, not a Mercadona outage.
Product sheets, photos and food data
Each product page carries a photo you can zoom and the food data below it, from ingredients to values per hundred grams. A page that shows no photo or no data is a catalogue fault on that item alone, while search and the cart stay healthy.
Common Mercadona Problems and Fixes
Most Mercadona shop faults clear with one of these account and browser checks.
Register again for the new shop
If your postcode now belongs to the new service, your old web account does not open it. Register fresh with your name and email, then your orders start counting from there.
Book the slot before the big shop
Windows fill fast at peak hours. Reserve your slot early in the order, since the cart holds while you shop and the window stays yours at payment.
Check the postcode on the account
One wrong digit sends you to the wrong shop or the wrong calendar. Read the postcode on your profile and fix it before you blame the slot picker.
Clear the saved card and add it again
A card the bank renewed can fail under its old saved data. Delete the saved card in your user panel and add the new one at the next order.
Use the help chat inside the shop
The help chat on the shop pages connects you with staff during shop hours. Order questions go faster there than through a general contact form.
Having a problem with Mercadona?
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Frequently Asked Questions
Why does my postcode open the old shop?
Your postcode sets which shop serves your street. Areas still on the classic web open it until the new service reaches them. The account and the calendar follow the shop your postcode opens.
How early can I book a delivery slot?
The calendar opens a run of days ahead and fills as neighbours book. Early morning checks find the widest choice of windows.
What is the minimum order for delivery?
The shop sets a minimum basket for delivery orders, shown on the order pages as you shop. Carts below it cannot move to the slot step.
Can I start a list on the web and finish it in the app?
Lists hang on your account, not on the device. Sign in with the same account on both sides and the list waits for you in the app and on the web alike.
Does the app keep my card for the next order?
The shop saves the card as your main card and shows only its last digits. You can delete it or add another from your user panel at any time.
Where do I change the email on my account?
Open your user panel and the personal data part. The new email needs a confirmation before it takes over the sign-in.