Last updated: November 13, 2026
Is Medpro down? User reports show no current problems with Medpro
Medpro runs medpro.vn and the Medpro app, a booking platform for hospitals and clinics across Vietnam. Users pick a doctor and a time, pay medical fees in the app, receive a queue number online and join video consultations.
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Medpro problems reported in the last 24 hours
Most reported problems
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Most reported locations
Where Medpro reports are coming from in the last 24 hours.
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Latest Medpro user reports
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Medpro outage history
Our latest check and the live report status for Medpro.
✓ Our latest check (11 November 2026, 12:20 PM PKT): medpro.vn answered normally in 3373 ms.
Good news. Medpro has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Medpro uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 14 October 2026 to 12 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Medpro on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Medpro is down. Checked 11 November 2026, 2:10 AM PKT.
Quiet right now. Nobody on Bluesky is saying Medpro is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Medpro down right now?
Fresh Medpro status checks matter most when Medpro down reports climb early in the morning, as hospital slots open. The app pulls live schedules from hundreds of facilities, so a stall there freezes hospital lists, booking and payment together. A home screen that loads while hospitals spin points to that shared feed as the weak spot.
A partial fault hides in one corner. A Medpro outage can block a single hospital feed while the rest still show slots and take bookings. Test a second hospital before you judge the whole platform dead.
Is Medpro down for me or everyone?
Kill your wifi and retry the app on mobile data, then open medpro.vn on a computer browser. Failures across both tries point to the platform side. A clean load on the web version leaves the fault inside your app copy, its cache or your signal. Fellow patients stuck at the same hour confirm a shared fault quickly.
How does Medpro hand out a queue number online?
A confirmed booking returns a queue number inside the app before you travel. That number replaces the paper ticket at the hospital desk.
With the number ready, you arrive a short while before your slot and finish the desk steps fast. The booking history keeps the number beside the visit details.
What can you pay inside the Medpro app?
The app takes medical fee payment by e-wallet, bank card and bank transfer. Paying ahead inside the booking skips the cashier line at many partner hospitals. The payment record stays tied to the booking in your history. A refund for a cancelled visit returns through the same route you paid with. Members downloading a pension extract check the Meine SV status page when the app lists family cover but no documents at all.
How do video consultations run on Medpro?
The video consultation service connects you with doctors across many specialties from home. You book a time, then join the call from the app when the slot arrives. A phone with a steady connection is all the visit needs.
Where do Medpro health check packages sit in the app?
A packages area lists health check-up plans, lab tests and vaccinations from partner facilities. Each listing shows the items and the price before you book. You pick a facility and a date in the same flow as a doctor visit. Package pages spell out fasting rules and other prep steps before you confirm.
Common Medpro Problems and Fixes
Most Medpro trouble starts at the hospital picker or at the payment step. Work down the fixes below in order, and open your booking history after each one.
The queue number never shows
Open the booking in your history, since the number attaches to the confirmed booking record. Pull the history down to refresh when the number lags the payment. A booking still marked unpaid holds no number yet, so check its payment state first.
In-app payment gets rejected
Let the payment window close before a second try, since fast retries can double-hold funds. Switch routes inside the app, from card to wallet or transfer. The slot holds for a short window, so the booking waits while you sort payment.
A hospital shows no open slots
Move the date forward, since partner hospitals release slots in batches. Pick the same specialty at a second facility, where the wait runs shorter. Early morning checks catch fresh slot releases first.
The app crashes on open
Update the app from the store, then clear its cache in the phone settings. A broken stored session causes most open crashes. Your bookings stay safe on the account while the app misbehaves.
A paid booking is missing from history
Check the account you paid under, since a guest payment hides from a signed-in list. The payment receipt still proves the booking while the list stays empty. Support can link the booking once you share the receipt.
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Frequently Asked Questions
What hospitals can I book through Medpro?
The app covers hundreds of hospitals and clinics across Vietnam, from large public hospitals to private clinics. Each facility page shows its specialties and its open slots.
How does the Medpro queue number help?
The number arrives inside your booking before you travel, so you skip the paper ticket line. Arrive a short while before your slot and finish the desk steps with it.
Why was my Medpro in-app payment rejected?
A failed payment leaves the booking unpaid, and any bank hold clears under the bank timeline. Retry with a second route once the first payment window closes.
Can I see a doctor by video on Medpro?
Yes. The video consultation service books a slot with a doctor across many specialties. Join the call from the app at the booked time.
Does Medpro sell health check packages?
The packages area lists check-up plans, tests and vaccinations with prices shown upfront. Booking one follows the same flow as a doctor visit.
Where do I find a Medpro booking later?
Every booking sits in your history with its queue number, facility and time. Open the history from the app home screen to review or show it.