Last updated: November 14, 2026
Is MCash down? User reports show no current problems with MCash
MCash is the mobile financial service of Islami Bank Bangladesh, used through the MCash app, USSD, and agent points. Customers send money, recharge phones, scan QR codes to pay shops, receive remittance, and collect government allowances. Cash enters and leaves at agents, branches, and ATMs. This page follows MCash for failed logins, stuck QR payments, and balance errors.
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MCash problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
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Most reported locations
Where MCash reports are coming from in the last 24 hours.
No problem locations to show yet. MCash looks fine right now. Locations appear here as soon as users submit reports.
Latest MCash user reports
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MCash outage history
The live report status for MCash, updated as reports come in.
Good news. MCash has no reported problems right now. If it is not working for you, report it above and your report will appear here.
MCash uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 15 October 2026 to 13 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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MCash on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying MCash is down. Checked 12 November 2026, 11:55 PM PKT.
Quiet right now. Nobody on Bluesky is saying MCash is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is MCash down right now?
Questions about MCash status usually begin when the app stops at login or a QR payment fails at a shop counter. The MCash down reports on this page rise when agents in different areas see the same errors. That spread across agents and customers is the clearest sign of a platform problem.
During a real MCash outage, cash in and cash out stall together. The app history stops updating too. A single failed scan at one shop is more likely a damaged code or weak connection.
Is MCash down for me or everyone?
Try a tiny action first, such as viewing your balance inside the app. If that works, the platform is up and your failed payment has a local cause. If the balance screen also hangs, check the agent near you. An investor opening MCB Funds on iSave runs the same small test first, signing in to see if the portal answers at all.
Why does self registration keep failing?
New users register in the app with their mobile number and identity details. A mismatch between the typed details and the records behind the number stops the process quietly. Read each field back before submitting.
What makes QR payments fail at the counter?
The scanner needs a clean view of the merchant code and enough light. Old printed codes fade, and a scratched camera lens blurs the scan. Type the merchant number manually when the camera struggles.
When do government allowances land in MCash?
Old-age allowance, disability allowance, widow allowance, and education stipends arrive as incoming payments. They show in the transaction history with the paying programme named. When a whole area waits on the same payment, delays come from the disbursement side. Neighbours usually receive theirs together.
Where does money loaded from a card show up?
The app accepts money added from Visa and Mastercard, beside cash in at agents and branches. A card load that fails midway leaves the amount in between for a while. Check both the card statement and the MCash history later.
Common MCash Problems and Fixes
MCash faults are often small: a dirty camera lens, a mistyped NID digit, or a stale app. Check these points before assuming a full outage.
Clean the camera lens before scanning
Grease and scratches blur QR codes and make the scanner hunt forever. Wipe the lens with a soft cloth and hold the phone steady at a short distance. Add light if the shop is dim. Most failed scans clear at this step.
Register with details that match your NID
Self registration compares what you type with official records. Copy your name spelling and NID number exactly as printed on the card. If the app keeps rejecting correct details, an agent point can register you in person.
Check the history before repeating a payment
A payment that seems stuck often completed in the background. Open the transaction history and look for the entry with the shop name and amount. If it is there, show it to the merchant instead of paying again.
Refresh the balance after remittance arrives
Senders abroad sometimes confirm faster than the wallet updates. Pull the balance screen down to refresh, then open the full history. Remittance entries carry the sender name, which separates them from local transfers.
Update the app when menus change
MCash has reshaped its app screens over time. Old copies lose menu items or break at login after such changes. Install the newest version from the official store and sign in again.
Having a problem with MCash?
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Frequently Asked Questions
Why does my MCash registration keep failing?
The usual cause is a detail that differs from your NID record. A name spelling or one digit of the number is enough. Retype slowly from the card itself.
What should I do when a QR payment is charged twice?
Show the merchant both entries in your transaction history. A double charge appears as two lines with the same amount and shop. Merchants can raise the duplicate from their side.
How do I receive remittance in MCash?
Give the sender your MCash account number, which is your mobile number. The money lands in the wallet when the sending side releases it. It appears in the history with the sender name attached.
Can I pay utility bills with MCash?
Yes, electricity, gas, and water bills sit in the bill payment menu. Metro pass refills appear there too. Enter the bill account number exactly as printed on the bill.
Does a transfer between MCash accounts show at once?
Transfers between MCash accounts appear in both histories quickly when the platform is healthy. If the receiver sees nothing while your balance dropped, wait briefly and refresh. Still missing after that, share the transaction ID with support.
What happens to my account if I change my phone?
Your account lives on the MCash systems, not in the handset. Install the app on the new phone and sign in with your number and PIN. Finish any verification the app asks for.