Last updated: November 11, 2026
Is Lindt down? User reports show no current problems with Lindt
Lindt, or Lindt and Sprungli, is a Swiss chocolatier known for premium chocolate and truffles. Its online shop sells chocolate gifts and boxes with home delivery.
Report a problem !
Select which issue applies
Lindt problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
Your feedback
How would you rate Lindt over the past 3 months?
Most reported locations
Where Lindt reports are coming from in the last 24 hours.
No problem locations to show yet. Lindt looks fine right now. Locations appear here as soon as users submit reports.
Latest Lindt user reports
No reports yet — be the first to report a problem above.
Lindt outage history
The live report status for Lindt, updated as reports come in.
Good news. Lindt has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Lindt uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 13 October 2026 to 11 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
Get Lindt down alerts
Leave your email and we will tell you when Lindt is having problems, and when it is back up. No spam.
Lindt on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Lindt is down. Checked 11 November 2026, 2:56 AM PKT.
Quiet right now. Nobody on Bluesky is saying Lindt is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Lindt Down Right Now?
Right now, the Lindt online shop looks normal. Orders are being placed and the checkout page loads as expected. This page updates when reports come in, so a spike of lindt down reports below is your best signal. If the graph is flat, any problem you see is most likely on your side.
Most Lindt issues are shipping problems, not website outages. Chocolate melts in summer heat, orders get held when temperatures pass about 23 C, and holiday delays hit hard. The site itself rarely goes down. Check your order status before you assume a lindt outage.
Is Lindt Down for Me or Everyone?
The checkout page may not load for you even when Lindt is fine. If this page shows no spike in is lindt down reports, the issue is likely your browser or connection. Try a different browser, clear the cache, or test on your phone. If reports here spike too, the Lindt site may be having a real outage.
Why Was My Lindt Order Held Because of Heat?
Yes, Lindt holds shipments when the weather is too hot. Orders pause when temperatures pass about 23 C to stop chocolate from melting in the truck. Your box may sit in the warehouse for days during a heat wave. Thai users ordering food check the LINE MAN status page when that delivery app will not load.
You cannot speed up a heat hold, but you can track it in your order status. Order early in the week so your box does not sit in a hot warehouse over the weekend. In summer, expect shipping delays.
Why Hasn’t My Lindt Tracking Updated in Days?
Tracking goes quiet during heat holds and holiday rushes. The carrier may not scan your box for days while it waits out the heat. It looks lost, but it is usually just parked.
Give it two extra days before you worry. Check both the Lindt site and the carrier’s tracking page. If nothing moves after a week, contact support with your order number.
Can I Return Melted or Damaged Lindt Chocolate?
Usually no. Lindt runs a strict final-sale policy with no returns, which frustrates buyers who receive melted or broken chocolate. Even with photos of damage, getting a refund is hard.
Document everything the moment the box arrives. Take photos of the melted bars and the ice packs. Send them to customer service with your order number and ask for a replacement, since that works better than asking for a refund.
Why Is Lindt Customer Service So Hard to Reach?
Support gets slammed during summer and holiday seasons, exactly when complaints spike. Emails can sit unanswered for days. It is frustrating, but it follows a clear pattern.
Use the contact form on the site and include your order number and photos in the first message. That cuts out a full round of back-and-forth. If email fails, try their social media channels.
Common Lindt Problems and Fixes
Chocolate arrived melted in summer heat
Photograph the melted bars and the packaging right away. Move anything you can save into the fridge. Send the photos to support with your order number and ask for a replacement.
Order held because of hot weather
Check your order status for a heat-hold notice. There is no way to rush the hold. Avoid ordering during heat waves if you can, or place orders early in the week.
Tracking stuck with no updates
Wait two days, then check the carrier’s tracking page directly. Contact support if nothing moves for a full week. Keep your order number handy.
No returns accepted on damaged items
The final-sale policy is strict, but ask for a replacement instead of a refund. Include clear photos of the damage. Reply politely and escalate if the first answer says no.
Customer service slow to reply
Include your order number and photos in the first message you send. Try a second channel if email goes quiet for days. Note the date of every message you send for your records.
Having a problem with Lindt?
Comments are public and help others understand the issue.
Frequently Asked Questions
Does Lindt ship chocolate in summer?
Yes, but orders get held when temperatures pass about 23 C. Ice packs only help for so long in high heat. Expect delays from June through August and plan your order around them.
How long does Lindt delivery take?
Normal delivery takes a few days. Heat holds and holiday rushes can add several days. Check the lindt status of your order in your account before you contact support.
Why was my Lindt order delayed?
The two most common reasons are summer heat holds and holiday volume. The site rarely goes down, so a late box is almost always a shipping issue. Tracking updates once the box moves again.
Can I get a refund for melted chocolate?
Refunds are rare because of the final-sale policy. Your best path is to ask for a replacement shipment. Send photos of the melted chocolate and your order number with the first message.
Why was my card declined at the Lindt checkout?
Card payments often fail when the billing address does not match your bank records exactly. Gift cards and some prepaid cards also fail on the store. Retry with the card linked to your home address, and check your bank has not flagged the order.
Why is my Lindt promo code not working?
Codes expire and many only work on full-price items. Check the code terms for minimum order amounts. Only one code can be used per order.