Last updated: November 11, 2026
Is KELAG down? User reports show no current problems with KELAG
KELAG supplies power and heat in Carinthia and serves customers through its online Kundenportal. Users read bills, send meter values and sign feed-in deals for home solar there. The tariff calculator and the PlusClub area sit behind the same sign-in.
Report a problem !
Select which issue applies
KELAG problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
Your feedback
How would you rate KELAG over the past 3 months?
Most reported locations
Where KELAG reports are coming from in the last 24 hours.
No problem locations to show yet. KELAG looks fine right now. Locations appear here as soon as users submit reports.
Latest KELAG user reports
No reports yet — be the first to report a problem above.
KELAG outage history
The live report status for KELAG, updated as reports come in.
Good news. KELAG has no reported problems right now. If it is not working for you, report it above and your report will appear here.
KELAG uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 13 October 2026 to 11 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
Get KELAG down alerts
Leave your email and we will tell you when KELAG is having problems, and when it is back up. No spam.
KELAG on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying KELAG is down. Checked 9 November 2026, 11:45 PM PKT.
Quiet right now. Nobody on Bluesky is saying KELAG is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is KELAG down right now?
Billing runs and reading season drive most KELAG status checks. KELAG down reports usually name the Kundenportal login first. A spike across Carinthia points at the portal rather than one household.
A wrong login ID is a common lone fault at this portal. A true KELAG outage blocks the portal, calculator and PlusClub together. Compare your try with the report curve before you reset data.
Is KELAG down for me or everyone?
Open the portal on your phone with mobile data and wifi off. If the portal loads there, your home line or browser is at fault. If the login fails on every route while reports climb, the fault sits with KELAG.
How does the KELAG Kundenportal organise your contract?
The portal lists your contracts, bills and meter values after login. You send readings, read bills and change payment data there. Solar owners sign and track feed-in deals in the same area.
Entry runs only through the kelag.at portal address and PlusClub. Your login ID and password guard every contract under your name. New bills appear as files you can download any time. The bill archive sorts files by contract for a quick find later. Kenyan homes skip the archive and chase a token code instead, and the Kenya Power page follows it.
Which numbers does the tariff calculator need?
The calculator asks for your yearly use and your postcode. It then builds tariff quotes with the current prices. A contract can start straight from the quote page.
Which portal faults do customers report most?
Login IDs fail when customers mix them with their email address. Bill downloads also stall on slow lines at billing peaks. Feed-in values for solar homes arrive later than use values. Calculator users also stall when they type a use figure with a comma in it.
When does feed-in data show for solar homes?
Feed-in values post after the meter data run for your area. Sunny weeks show in the portal a few days after they happen. The yearly statement settles feed-in against your use. A missing sunny week often fills in with the next data run.
Common KELAG Problems and Fixes
Portal trouble at KELAG often comes from the login ID or a billing peak, not your contract.
Login ID is rejected
Use the login ID from your portal letter, not your email address. The ID and the password are both case and digit exact. After lockouts the account needs a wait before the next try. The reset page sends a new password to your stored address.
Bill download stalls
Start the download again outside the evening peak hours. Large bill files crawl when many customers pull them at once. Save the file first and open it from your downloads after. A second browser helps if the viewer breaks the PDF. A bill from the archive prints cleanly from the saved file on any printer.
Meter form will not take the value
Enter the reading without the after comma digits if your meter shows them. A value under the last one needs a meter swap on file. Match the meter number on the form with the meter in your cellar. The yearly prompt mail names your reading window dates.
Tariff calculator stops mid quote
Keep one tab open for the whole quote run. Going back mid quote drops the values you typed. A rough yearly use figure is enough for a first quote. Your last bill shows the use figure the calculator wants.
Feed-in values are missing
Feed-in posts in later data runs than normal use. Give a sunny week a few days to appear in the portal. Check you opened the feed-in contract, not the use contract. A full missing month with a working inverter needs a service note.
Having a problem with KELAG?
Comments are public and help others understand the issue.
Frequently Asked Questions
How do I sign in to the KELAG Kundenportal?
Use the login ID and password from your portal access letter. Entry runs through the kelag.at portal address only.
Why does my login use an ID, not my email?
The portal guards accounts with a set login ID for safety. Your letter with the ID came when the account opened.
Can I sign a feed-in deal online?
Yes, customers with a KELAG power contract sign feed-in in the portal. The calculator path also offers it for new customers. The portal shows each signed deal with its start date and state.
What should I do if my bill looks wrong?
Compare the meter values on the bill with your meter. The portal contact form takes a meter photo for the check.
Where do I update the bank details on my KELAG contract?
Contract settings in the portal hold your bank and payment data. Changes apply from the next billing run. Bank changes save inside the contract area without a paper form.
Is PlusClub part of the same account?
Yes, the same login opens the portal and PlusClub. PlusClub adds offers and bonus actions for customers.