Is Kashier down? User reports show no current problems with Kashier

Is Kashier down right now?

Use the live Kashier status here when Kashier down reports climb and the merchant portal stops loading for whole teams. A platform outage hits hosted checkout, payment links and the mobile app in the same window. Shoppers then meet a dead payment page while merchants lose the transaction view.

A single store fault wears a smaller shape. The portal opens and other stores take payments, but your checkout declines every card. That pattern points to your account setup, your keys or your store currency.

Is Kashier down for me or everyone?

Decide if Kashier down for me is right by opening the portal on a second network and testing a payment link there. If the link pays fine elsewhere, your office network or browser holds the fault. If the link fails in both places and other merchants post the same error, the outage is platform wide.

How do Kashier payment links fail?

A payment link carries a fixed amount and a payer form in one address. A link can fail when it was built in test mode and sent to a real shopper, since test links take no real money. It can also fail after its use limit or expiry is hit.

The mobile app builds links on the go and shows each payment as it lands. A link that opens to a blank page on phones often carries a broken extra field from the portal build. Rebuild the link with only the core fields and test the short form first.

What breaks Kashier webhooks after a payment?

The webhook tells your store that a payment cleared, so a missed webhook leaves a paid order stuck as unpaid. A wrong webhook address after a domain move is the top cause. Merchants who also sell in Kazakhstan take QR payments through Kaspi.kz and watch shop and bank in one app.

When do Kashier settlements and payouts land?

Sales settle into the portal balance in batches and then pay out to the bank or card account on file. A settlement report can differ from raw sales by fees, refunds and chargebacks taken off the top.

Which Kashier keys must a store check first?

Each account holds test keys and live keys, and the store must run the live set once real shoppers pay. A test key on a live store shows a smooth checkout that moves no money at all. The key set also ties to one account currency, so a second store in another currency needs its own setup. Copy keys from the portal again after any team change on the account. A Kashier outage that kills the mobile app and portal together confirms the platform side.

Common Kashier Problems and Fixes

Kashier faults split into portal faults, checkout faults and settlement faults. Start in the portal and find the transaction row for the failed sale. Its state tells you if the shopper paid, the bank declined or the store never sent the order.

Portal will not sign you in

Try the portal in a private browser window to rule out a stale session. Reset the password from the login page if the form rejects a known right password.

Every card declines at checkout

Compare the store currency with the Kashier account currency first. A mismatch between the two declines payments in bulk with no shopper fault.

Paid order stuck as unpaid

Find the transaction in the portal and read its paid state. A paid row with an unpaid store order means the webhook call failed.

Payment link opens blank

Rebuild the link in live mode with only amount and name fields. Open the fresh link on your own phone data as a shopper would.

Settlement total looks short

Open the settlement report for the batch and read each deduction line. Fees, refunds and chargebacks come off the sales total before payout.

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