Last updated: November 10, 2026

Is Interpolis down? User reports show problems with Interpolis

Interpolis is a Dutch insurer linked to Rabobank whose customers manage policies and claims in Mijn Interpolis and the Interpolis app.

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Interpolis problems reported in the last 24 hours

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Most reported problems

All quiet. No issues reported in the last 24 hours.

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Most reported locations

Where Interpolis reports are coming from in the last 24 hours.

No problem locations to show yet. Interpolis looks fine right now. Locations appear here as soon as users submit reports.

Reports map

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Nothing on the map right now. Interpolis looks fine.

Latest Interpolis user reports

No reports yet — be the first to report a problem above.

Interpolis outage history

Our latest check and the live report status for Interpolis.

✓ Our latest check (8 November 2026, 3:00 PM PKT): interpolis.nl answered normally in 475 ms.

Good news. Interpolis has no reported problems right now. If it is not working for you, report it above and your report will appear here.

Interpolis uptime and reports

Live report counts and the day by day record for the last 30 days.

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Last hour
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Last 30 days

User reports received in each period.

Last 30 days, day by day: 11 October 2026 to 9 November 2026

Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.

The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.

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Interpolis on social media

An early signal from outside our site, watched in rotation.

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Last 24 hours

Posts on Bluesky saying Interpolis is down. Checked 9 November 2026, 3:46 AM PKT.

Quiet right now. Nobody on Bluesky is saying Interpolis is down.

Is Interpolis down right now?

Interpolis down reports often start at the iDIN step, the bank login that guards Mijn Interpolis. The Interpolis status of your policies can be fine while your bank login stalls. A private browser window is a frequent hidden cause.

A wider fault shows as a site that will not load and an app that stops at its start screen. Claims and policy pages then fail for everyone. Your cover keeps running while the screens are down.

Is Interpolis down for me or everyone?

Try a normal browser window first, since iDIN blocks private and incognito windows. If login works there, your browser mode was the fault. If iDIN fails on every device, the block sits with the login service.

Can two addresses on file break your iDIN match?

The bank login checks your name and address against the policy record. Two addresses on file, after a move, break that match and the login refuses. Support can retire the old address.

An expired bank card also stops the check, since the login reads the card. A fresh card from your bank restores the match. Wrong policies after login point to an old customer number.

Where do health costs get declared instead of this app?

Health claims run through a separate care app and care usage site. The main app and Mijn Interpolis cover damage claims, not health bills. Looking for the health form here ends in a dead end by design.

When does the claim form send your claim for real?

The form sends your claim only at the final confirm step. A fault on the way there leaves the claim unsent, with no copy kept. During such an Interpolis outage, wait for the site to return and send the form again. A claim counts only after the confirmation screen and its email.

Does an old customer number hide your policies after login?

Policies hide when the account links to an old customer number instead of your current one. The login works, but the policy list comes up empty or wrong. Support can fix the link.

Common Interpolis Problems and Fixes

iDIN checks, private windows and old account links cause most reports here. Begin in a normal browser window, then check the policy list right after login.

Leave the private window

iDIN does not run in private or incognito mode. Open the site in a normal window and start the login again. Bookmarks saved from a private session can reopen the wrong mode.

Check your bank card and bank

The login needs an account at a bank that offers iDIN and a valid bank card. An expired card stops the identity check.

Align your address record

A move can leave two addresses on your record and break the login match. Ask support to retire the old address.

Use the right app for health claims

Health bills go through the separate care app, not the main app. Damage claims go through the main app or Mijn Interpolis. The care app opens with a DigiD login instead of the bank check.

Re-link a wrong policy list

An empty or wrong policy list means the account hangs on an old customer number. Support can move the link to your current number.

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Frequently Asked Questions

What login does Mijn Interpolis use?

You log in with iDIN, the identity check through your own bank. Email and password login no longer works for private customers.

How long does a damage claim take to settle?

Simple claims with clear photos often settle within days. Bigger damage can need an expert visit first, which adds handling time. Your claim status in the app follows each step as it moves.

Is DigiD an option for Mijn Interpolis?

No. DigiD serves government bodies and health insurers, and this portal uses iDIN instead. Only the health side uses DigiD, through separate care services.

Does the app show all my policies?

The app and Mijn Interpolis show the damage policies on your account. Health cover sits in separate care services. An empty list often means a wrong account link. Damage claims you sent stay listed there with their current status.

Can I let someone else log in for me?

Yes, with an authorisation you set for that person. They can view damage policies and report claims for you. You can withdraw that authorisation again in your account settings at any time.

Why does iDIN fail in my browser?

Private windows block parts of the bank login, so iDIN refuses there. A normal window with cookies on runs the check fine. An ad blocker that stops bank redirects breaks the check as well.