Last updated: November 10, 2026
Is InnoGames down? User reports show problems with InnoGames
The InnoGames account on innogames.com opens the browser games and apps of the studio, like Forge of Empires, Tribal Wars, Grepolis, and Elvenar. Each language version keeps its own accounts and worlds.
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InnoGames problems reported in the last 24 hours
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Most reported locations
Where InnoGames reports are coming from in the last 24 hours.
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Latest InnoGames user reports
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InnoGames outage history
Our latest check and the live report status for InnoGames.
✓ Our latest check (8 November 2026, 10:01 AM PKT): innogames.com answered normally in 153 ms.
Good news. InnoGames has no reported problems right now. If it is not working for you, report it above and your report will appear here.
InnoGames uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 12 October 2026 to 10 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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InnoGames on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying InnoGames is down. Checked 8 November 2026, 8:30 PM PKT.
Quiet right now. Nobody on Bluesky is saying InnoGames is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ A Game Will Not Connect? Fixes for PC, PlayStation and Xbox
→ Is It Down for Me or Everyone? The Four-Step Check
Is InnoGames down right now?
One InnoGames login guards cities, tribes, and islands across several games. The InnoGames status on this page reads player reports as they land, and a rush of InnoGames down reports points at the account system.
A single app fault means less. If the browser game loads on your PC, look at the app or at the version you picked, not at the whole platform.
Is InnoGames down for me or everyone?
Pick your language version first, then sign in on it. If your city loads on the right version, the is InnoGames down for me answer is a wrong market pick on the other try.
What hides my account on a foreign language version?
Every language version runs its own accounts. A city built on the German version stays invisible on the international one, and the login there answers that the account is unknown.
The app picks a version by its flag menu and by your store region. After a phone change it can open a foreign version and hide years of progress behind a clean start screen.
When do paid diamonds land in the game?
App store payments land in the game with a delay at times. Opening the shop again or restarting the app pulls the paid diamonds in. A dropped connection leaves the order stuck between store and account.
How do guest accounts get linked to a full account?
The InnoGames apps let new players start as guests, with progress stored under a device account. The settings screen of each app offers a register step for an email address and a password. Once you register, the same login opens your world in the browser and on a second phone. Without that step, a phone change starts a fresh game instead of your old one. All of this sits in your account settings and works apart from any InnoGames outage.
Why does the app open a fresh city instead of mine?
Your account can hold cities on several worlds of one version. The app opens the last world you touched. A stray tap on a new world then shows an empty start village, not your home city.
Common InnoGames Problems and Fixes
Wrong version picks cause half of all InnoGames login panic. Check these points before you reset a single password.
Choose the right language version first
Open the flag menu on the start screen and pick the version where you registered. Sign in only after that pick. The right flag ends most not found errors.
Pick your old world in the world list
After sign-in, open the world list instead of the play button. Your home city sits under its world name. A tap on the wrong world starts a fresh city.
Restart the app to land paid diamonds
Close the game fully and open it again, then visit the shop once. The fresh contact with the account server pulls in payments the store finished during the drop.
Register a guest start before you switch devices
A guest city lives on the phone alone until you register it with an email and password. Register in the settings first, or a new phone shows a blank start.
Type your login by hand after a failed reset
Saved passwords often hold the entry of another version. Delete the saved entry and type the current password by hand once.
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Frequently Asked Questions
Why does the site say my account is unknown?
You are most likely on the wrong language version. Accounts live per version, so pick your first version in the flag menu.
How do I play my browser city inside the app?
Install the app, pick the same language version, and sign in with the same account. Then choose your world in the list and your city loads.
Is my account the same on every language version?
No. Each version holds its own account. Progress on the German version never shows on the international one.
Does the app save my progress on its own?
Only a registered account saves progress on the server. A guest start sits on the device until you register it in the settings.
Can I switch my account to another language version?
No. Accounts cannot move between versions. You start a new account on the other version, while the old one stays untouched.
When do paid diamonds show up in the game?
Most land at once. If yours lag, restart the app and open the shop once, which pulls the finished payment in.