Last updated: November 10, 2026
Is IND down? User reports show no current problems with IND
IND decides on visas and residence permits in the Netherlands. Applicants file forms, book appointments and follow their case on ind.nl and My IND.
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IND problems reported in the last 24 hours
Most reported problems
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Most reported locations
Where IND reports are coming from in the last 24 hours.
No problem locations to show yet. IND looks fine right now. Locations appear here as soon as users submit reports.
Latest IND user reports
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IND outage history
Our latest check and the live report status for IND.
✓ Our latest check (8 November 2026, 3:10 PM PKT): ind.nl answered normally in 108 ms.
Good news. IND has no reported problems right now. If it is not working for you, report it above and your report will appear here.
IND uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 12 October 2026 to 10 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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IND on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying IND is down. Checked 9 November 2026, 3:56 AM PKT.
Quiet right now. Nobody on Bluesky is saying IND is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is IND down right now?
Applicants check the IND status when My IND locks them out days before a permit deadline. IND down reports climb when the application form stalls at the upload step or the appointment calendar stays blank.
One stuck form is not always a dead portal. A single broken step can sit inside a site that answers fine elsewhere.
Is IND down for me or everyone?
Try ind.nl from a phone on mobile data and from your normal network. Two matching failures at the same step point to an IND outage on their side. A clean phone load means your own browser or network holds the fault.
Why does the appointment calendar show no slots?
Desks release slots in small rounds, and busy cities sell out within hours. An empty calendar means the round is full, not that your account lost its rights.
Check early in the morning and widen the search to other desks in your region. A biometrics slot at a farther desk beats a missed deadline.
How do I follow my case in My IND?
My IND shows your application steps, the letters sent to your Berichtenbox and the open tasks on your file. Log in with DigiD and open the case from the home list. Missing letters belong in the Berichtenbox on MijnOverheid.
Can I add documents after I send the form?
Yes, My IND takes extra documents on an open case from the upload button on the case page. Name each file clearly before you send it. The case page lists every file the IND holds.
What does the solicitor portal do apart from My IND?
Lawyers use their own IND portal with eHerkenning to read case files and send viewpoints. Clients cannot log in there. A lawyer who misses a case asks the IND to link it by case number.
Common IND Problems and Fixes
Run these checks on My IND and the forms before you sit in the phone queue.
Log in with the DigiD app
The app login skips the SMS step that stalls on weak signal abroad. Open the DigiD app first, then start from the My IND login button.
Keep uploads under the size cap
Scans from phones cross the file limit fast and fail in silence. Export pages as a smaller PDF and upload one file per field.
Do not refresh during payment
The fee step talks to your bank and back in one chain. A refresh breaks the chain and the form restarts without your answers.
Book the first slot you can use
Slots vanish while you compare desks. Take a workable slot, finish the booking, then look for a better one to swap to.
Check the Berichtenbox for letters
Decision letters land in your MijnOverheid Berichtenbox, not inside My IND. A quiet case page with a new letter there is normal flow.
Having a problem with IND?
Comments are public and help others understand the issue.
Frequently Asked Questions
How do I book a biometrics appointment online?
Start from the appointment page on ind.nl and pick the biometrics type. Choose a desk and a free slot, then confirm with your case details.
Why is a document missing from my case file?
Uploads take time to link to your file and show after staff or the system files them. A file sent under the wrong case number sits hidden. Send it again from the right case page.
Can I start the application form and finish later?
The form holds a draft on your My IND account for a set period. Log back in and open the draft from your home list. An expired draft needs a fresh start.
What does the status step in My IND mean?
Each step names the stage your file sits in, from received to decision sent. The step changes after staff work on the file.
Is IND down for me when My IND will not open?
If the main ind.nl pages load while My IND fails, the fault sits in the login part. Try the DigiD app route once. A full blank site on two networks points to a wider fault.
When do I get the confirmation after sending a form?
The confirmation mail follows within a short spell after a clean send. Check spam before you send the form twice. The case also appears in My IND once it registers.