Last updated: November 10, 2026
Is Hopper down? User reports show no current problems with Hopper
Hopper is a travel app that predicts flight and hotel prices and tells you the best time to book. Its Price Freeze tool can hold a fare for a fee while you decide.
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Hopper problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
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Most reported locations
Where Hopper reports are coming from in the last 24 hours.
No problem locations to show yet. Hopper looks fine right now. Locations appear here as soon as users submit reports.
Latest Hopper user reports
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Hopper outage history
Our latest check and the live report status for Hopper.
✓ Our latest check (8 November 2026, 4:30 AM PKT): hopper.com answered normally in 298 ms.
Good news. Hopper has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Hopper uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 12 October 2026 to 10 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Hopper on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Hopper is down. Checked 8 November 2026, 2:29 PM PKT.
Quiet right now. Nobody on Bluesky is saying Hopper is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Hopper Down Right Now?
No, Hopper is not down right now. The app is loading and searches are running as normal for most travelers, so check the live Hopper status reports above.
Most Hopper problems are not a full Hopper outage. Payments fail, prices move at checkout, and bookings sit unconfirmed far more often. Use this page to check the Hopper status and fix the issue that is blocking your trip.
Is Hopper Down for Me or Everyone?
Search the same flight on the airline website. If the airline shows the flight but Hopper errors, the problem sits with the app, not the flight.
Ask, is Hopper down for me or for everyone? When Hopper is down for many users at once, reports above jump together and the same errors repeat across routes and hotels.
Why Did Your Hopper Payment Fail?
The most common cause is a card detail mismatch. Support notes point to the postal or ZIP code as the detail users get wrong most often.
Banks also block first-time travel payments. Ask your bank to approve the payment, confirm you have enough funds, and try the booking again.
Why Is Your Booking Still Not Confirmed?
A booking is only real once the airline or hotel issues a confirmation. A pending screen means Hopper is still waiting on the supplier to accept the booking.
Freezing a price is not a booking. Until you pay in full, the seat or room can still sell out, and the frozen price only covers a set amount.
Why Did the Price Change at Checkout?
Fares move fast, and the price can update while you decide. Extra fees like tips or VIP Support can also be pre-selected, so read the fare breakdown line by line.
If the charged amount beats the price you saw, screenshot both amounts. Users report the fastest results when they contact support with clear proof of both prices.
Common Hopper Problems and Fixes
Work through these fixes before you pay twice or book the same trip twice.
The App Crashes on the Payment Screen
Update Hopper from your app store, then restart your phone. If it still crashes, remove the app and install it again before you retry the payment.
Your Card Keeps Getting Declined
Check the ZIP code on the card first, since it is the most common error. Then call your bank and ask them to allow the Hopper payment.
Price Freeze Did Not Hold Your Fare
A freeze protects the price only up to a cap and only while the fare lasts. If the fare rose past the cap, you pay the difference or walk away.
No Price Alerts Are Arriving
Turn on notifications for Hopper in your phone settings. Open the app once so alerts can register, and check that your watched trips still exist.
Support Is Not Answering
Support replies can take days at busy times. Keep your booking reference in every message, and contact the airline directly for same-day flight problems.
Having a problem with Hopper?
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Frequently Asked Questions
Why was my card declined on Hopper?
Most declines come from a wrong ZIP or postal code on the card. Banks also block travel payments they find unusual. Fix the code, approve the payment with your bank, and try again.
Why is my Hopper booking still pending?
Hopper waits for the airline or hotel to confirm before it issues your booking. Most bookings confirm in minutes, but busy routes can take longer. Do not book again until the first booking fails or confirms.
Why did Hopper charge me more than the price shown?
Fares can change before checkout ends, and optional fees are sometimes pre-selected. Review the full fare breakdown before you pay. If you were charged more, send support screenshots of both prices.
Can I get a refund to my card instead of Carrot Cash?
Refunds follow the rules of the airline or hotel behind your booking. Hopper often offers Carrot Cash first, but you can ask support for a refund to your card when the supplier allows it.
Why does the Hopper app keep crashing?
An old app version is the usual cause. Update Hopper, restart your phone, and reinstall the app if the crash happens on the payment or search screen.
Why did my Price Freeze not save my fare?
Price Freeze holds a fare only up to a set cap and only while seats remain. If the price jumps past the cap or the fare sells out, the freeze cannot cover it.