Last updated: November 9, 2026
Is Gusto down? User reports indicate possible problems with Gusto
Day in and day out, Gusto delivers for its users. See the current status of Gusto and what other users are reporting below.
Report a problem !
Select which issue applies
Gusto problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
Your feedback
How would you rate Gusto over the past 3 months?
Most reported locations
Where Gusto reports are coming from in the last 24 hours.
No problem locations to show yet. Gusto looks fine right now. Locations appear here as soon as users submit reports.
Latest Gusto user reports
No reports yet — be the first to report a problem above.
Gusto outage history
The live report status for Gusto, updated as reports come in.
Good news. Gusto has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Gusto uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 11 October 2026 to 9 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
Get Gusto down alerts
Leave your email and we will tell you when Gusto is having problems. One email per outage, no spam.
Gusto on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Gusto is down. Checked 8 November 2026, 8:03 AM PKT.
Quiet right now. Nobody on Bluesky is saying Gusto is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Gusto Down Right Now?
No, Gusto is not down right now. Payroll, benefits, and HR tools are working normally. If you hit an error, the common causes are listed below.
Gusto handles payroll and HR for small businesses. Admins run payroll through it while employees check pay stubs and benefits. In March 2026 a major incident left admins unable to run payroll for about 2 hours, with login failures and 504 errors. The live graph above shows current reports.
Gusto also handles contractor payments and benefits enrollment. Many small firms run their entire HR stack on it.
Is Gusto Down for Me or Everyone?
It is probably just you. Gusto-wide outages are rare and short. Payroll errors usually come from deadlines, bank details, or your session.
Why Can’t I Run Payroll in Gusto?
Missed deadlines block payroll runs. Gusto locks processing a set time before payday, and late runs fail outright.
Check the payroll calendar and submit before the cutoff. If the deadline passed, contact support about your options.
Contractor payments have their own deadlines separate from employee payroll. Missing the contractor cutoff delays those payments.
Why Can’t I Log In to Gusto?
Login failures with 2FA codes that never arrive are a known pain. During the March 2026 incident, admins could not get in at all.
Request the code again and check spam filters. If codes never arrive, try another authentication method.
If 2FA texts arrive late, switch to an authenticator app. App codes do not depend on carrier delivery.
Why Is My Gusto Direct Deposit Late?
Bank holidays and weekends shift deposit timing. Wrong account numbers bounce deposits back.
Verify your bank details in settings. Allow the full processing window before reporting it missing.
Weekend paydays push deposits to Friday. The schedule in your account already accounts for this, so trust it.
Why Is Gusto Showing a 504 Error?
Gateway timeouts appear when Gusto’s servers are overloaded, as in the March 2026 incident. Your session may also have expired.
Wait a few minutes and sign in again. Avoid submitting payroll twice during errors.
During 504 errors, check the status page before retrying. Submitting twice can create duplicate payroll runs.
Why Can’t My Employee Access Gusto?
New hires cannot log in until their start date passes and onboarding completes. Early invites confuse people.
Tell new hires to use the exact email from their offer letter. A different email creates a duplicate account.
If their invite expired, resend it from the team page. Expired links are the most common cause.
Deactivated employees lose access on their end date. Their pay stubs stay available to them afterward.
Admins can impersonate the employee view to diagnose access issues. It shows exactly what the employee sees.
Common Gusto Problems and Fixes
Cannot run payroll
Check the payroll deadline. Submit before the cutoff shown in your calendar. Run a test payroll with one employee when learning the system.
Login or 2FA failing
Request a new code and check spam. Try an alternate sign-in method. Authenticator apps are more reliable than SMS codes.
Direct deposit late
Confirm bank details and allow for holidays. Contact support after the window passes. Federal holidays shift every direct deposit that week.
504 gateway errors
Wait and retry. Do not submit duplicate payroll runs. Morning retries succeed more often than evening ones.
Employee cannot see pay stub
Make sure their account is active and they use the right login email. The employee mobile app shows stubs faster than email.
Having a problem with Gusto?
Comments are public and help others understand the issue.
Frequently Asked Questions
How do I clear the verification check blocking my first Gusto payroll?
New accounts must pass bank and identity checks before money can move. A name or tax ID mismatch pauses the first run. Fix the flagged detail in your settings, then submit payroll again.
Why can’t I run payroll in Gusto?
You may have missed the processing deadline. Check your payroll calendar.
Why am I getting a 504 error in Gusto?
The servers may be overloaded. Wait, sign in again, and avoid duplicate submissions.
Why is my Gusto direct deposit late?
Bank holidays shift timing. Verify your account details are correct.
Why can’t I log in to Gusto?
Try a fresh 2FA code and check spam. Use an alternate method if codes never arrive.
How long does Gusto payroll take?
Processing follows the schedule in your account, typically 2 to 4 business days.