Last updated: November 13, 2026
Is Giao Hang Tiet Kiem down? User reports show no current problems with Giao Hang Tiet Kiem
Giao Hang Tiet Kiem, short name GHTK, is a delivery network built for online shops in Vietnam. Sellers run orders from the GHTK website, while buyers use the iGHTK app to follow parcels by phone number. The app also lets buyers message the shop and send requests about a delivery.
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Giao Hang Tiet Kiem uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 14 October 2026 to 12 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Giao Hang Tiet Kiem on social media
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Posts on Bluesky saying Giao Hang Tiet Kiem is down. Checked 10 November 2026, 9:56 AM PKT.
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Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Giao Hang Tiet Kiem down right now?
Read the Giao Hang Tiet Kiem status here when Giao Hang Tiet Kiem down reports rise and the tools stop answering. Big sale weeks swamp the seller site, and new order forms usually fail before buyer tracking does.
Try the iGHTK app if the seller site hangs, since buyer and seller systems run apart. One side working tells you which half of the platform needs the repair. Sale day faults often clear in steps, buyer side first. Delivery apps are not the only ones that stall at busy hours, and Lisbon riders meet the same spinning screens in the Gira app.
Is Giao Hang Tiet Kiem down for me or everyone?
Wonder is Giao Hang Tiet Kiem down for me alone by signing in to iGHTK with your phone number. Parcels that show for your number while the seller site fails split the fault cleanly. Note the hour the fault began, since support asks for it on every call. Blank results on both sides mark a shared platform problem.
How does the iGHTK app show your parcels?
The app signs you in with just a phone number and lists parcels tied to that number. Each parcel opens a live state line, from shop handover to the rider on your street.
Buyers can message the shop inside the parcel view and send requests to the operations team. Requests cover address fixes, delivery time changes, and hold requests at the depot. A small badge marks requests the team has already answered.
What do sellers run from the GHTK website?
Sellers create orders, book pickups, print labels, and watch delivery money build toward payout. The dashboard totals orders by state, so problem parcels stand out at a glance. Saved product presets fill weight and size for repeat listings automatically.
Where does the GHTK fee lookup get its prices?
The lookup prices a route from weight, size, and delivery speed picks on the rate card. When the lookup stalls during a mega sale, a short Giao Hang Tiet Kiem outage in the pricing service is the common cause.
Can buyers change a delivery detail inside iGHTK?
The parcel view offers request buttons for address and time changes while the parcel is in transit. The operations team confirms the change in the same thread once a rider can honor it. Changes after the parcel leaves the last depot rarely succeed.
Common Giao Hang Tiet Kiem Problems and Fixes
Most Giao Hang Tiet Kiem faults clear with a phone number check, a session refresh, or a calmer retry hour. Work through the steps below one at a time and test again after each one.
iGHTK shows no parcels for your number
Parcels bind to the phone number the shop typed at order creation, digit by digit. Ask the shop to confirm the number on the order if your list stays empty. A parcel sent to a work number hides from a list built on your home number.
Parcel state frozen at the sorting center
States update at scan points, and parcels rest unscanned between long line hauls. Check again after the next hub window rather than raising a lost parcel case at once.
Seller session ends while printing labels
Print labels in one batch right after order creation to beat the session timer. A timed out session keeps saved orders, so sign back in and reprint from the list.
Fee lookup disagrees with the charged fee
The charge follows the weighed size at the depot, which can top the size you typed. Add a small margin when you quote buyers, and correct your product weights over time.
Login code for iGHTK arrives late
Keep the app open on the code screen and request the code only once. Repeated requests queue several codes, and only the newest one will open the app.
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Frequently Asked Questions
How do I follow a GHTK parcel as a buyer?
Install iGHTK, sign in with the phone number on your order, and open the parcel from your list. The state line shows each step until the rider delivers.
Can I message the shop through iGHTK?
Yes, each parcel view has a chat button that reaches the sending shop. Use it for address notes or delivery time requests tied to that parcel.
Why is my parcel missing from iGHTK?
The list follows the phone number typed on the order by the shop. A single wrong digit hides the parcel, so confirm the number with the shop first.
What can sellers do on the GHTK website?
Sellers create orders, book pickups, print labels, and track delivery money toward payout. A dashboard totals orders by state for a fast problem scan.
Does GHTK charge by size or weight?
The fee follows whichever is greater between real weight and the size based weight. The fee lookup shows both figures for the route you enter.
Where do I send a delivery change request?
Open the parcel in iGHTK and use the request buttons for address or time changes. The operations team replies in the same thread once they confirm. Keep the parcel code from the shop message beside you when you write.
