Last updated: November 13, 2026
Is freee down? User reports indicate possible problems with freee
freee is a cloud accounting platform for small firms and sole traders in Japan. Its web app links bank and card accounts, turns transactions into draft journals, and handles invoices, expenses and tax filing in one place. The phone app scans receipts, checks sales and profit, and keeps daily books moving away from the desk.
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freee problems reported in the last 24 hours
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Most reported locations
Where freee reports are coming from in the last 24 hours.
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Latest freee user reports
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freee outage history
Our latest check and the live report status for freee.
✓ Our latest check (11 November 2026, 10:21 AM PKT): freee.co.jp answered normally in 164 ms.
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freee uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 14 October 2026 to 12 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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freee on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying freee is down. Checked 10 November 2026, 7:06 AM PKT.
Quiet right now. Nobody on Bluesky is saying freee is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is freee down right now?
Worry about the freee status peaks near filing season and at month end, when every firm closes its books at once. A look at freee down reports shows if the pain is login, bank sync or the whole web app.
Heavy season traffic is not a collapse. Pages that crawl at peak hours often recover as the rush passes. A true fault looks flat: sign in fails for everyone and sync stops across all banks.
Is freee down for me or everyone?
Test the phone app if the browser fails, or a second browser if the app fails. This two door test answers the ‘is freee down for me’ question. One working door means your other copy or session is at fault.
Bank and card sync that feeds the books
The heart of freee is its sync with banks and cards across Japan. Linked accounts pull new transactions in on their own, and the app drafts a journal for each one.
Sync breaks in a few known ways. A bank password change kills the link until you enter the new one. Bank side maintenance pauses the feed for hours. A freee outage stops every link at once, which marks it as a platform fault.
Receipts, invoices and day to day entry
The phone app photographs receipts and reads amount and date, then files the scan next to its journal. On the web side, firms issue invoices that fit the qualified invoice rules. Entry faults show as uploads that spin or PDFs that fail to build.
Reports and the tax filing flow
Dashboards in freee show sales, profit and cash at a glance, pulled live from the journals. At filing time, the same data builds the tax return inside the app.
Sharing books with staff and your tax accountant
Owners invite staff and outside accountants into the same books with set roles. Each person signs in with their own account, and the role decides who can view, enter or approve. A fresh invite to a current address clears most access tangles. Support teams answer customer tickets in a desk tool of their own, and the Freshdesk status page here shows when that desk stalls.
Common freee Problems and Fixes
Most freee faults sit in one of three spots: the bank link, the browser session, or a phone app needing a clean restart. Work through the steps in order. Your books stay stored on the server.
Reconnect the bank link with fresh sign in details
A stopped sync almost always starts at the bank link. Open the account list, pick the silent bank and run the sync by hand. If it asks for sign in details, enter the current bank password.
Sign out, clear the session and sign back in
A stale browser session leaves freee half loaded, with menus that ignore clicks. Sign out fully, close the freee tabs, clear the site data and sign in again.
Retry receipt uploads on a stronger connection
Receipt photos are large, and weak signals stall the upload mid send. Move to stronger Wi-Fi, reopen the app and send the scan again. Keep the paper receipt until the entry shows with its amount read.
Download the invoice again after a fresh page load
Invoice PDFs build on the server at the moment you ask. A failed download often means the build step timed out under load. Reload the invoice page and download once more. Missing required fields also stop the builder.
Check user roles when a teammate is locked out
Access faults inside a firm usually come from roles, not passwords. Open the member list and confirm each person holds a seat with the right role. Remove stale seats, then send fresh invites to current addresses.
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Frequently Asked Questions
How do I reconnect a bank account in freee?
Open the accounts area, choose the bank that stopped, and start a manual sync. Enter fresh sign in details if the bank asks. The feed shows a fresh time stamp once new transactions land.
Why did freee stop pulling my bank transactions?
The usual causes are a changed bank password, bank side maintenance, or a link that expired after a long quiet spell. Run a manual sync and re-enter your details. If every bank stops at once, the platform is at fault.
Can I file my tax return inside freee?
Yes. Sole traders build and send the return from the filing flow inside freee, using the journals already in the books. The flow checks the figures as you go.
What should I do when a receipt photo will not upload?
Move to a stronger connection, restart the app and send the photo again. Check the shot is sharp and flat, since blurred scans fail the reading step. The entry sends once the line recovers.
How do I issue a qualified invoice in freee?
Create the invoice in the sales area and fill the required fields, including your registration number and the tax rate split. freee builds a PDF that fits the rules and logs the copy. The form marks any missing field.
Where do I check my profit in freee?
The home dashboard shows sales, costs and profit for the current period, drawn from your journals. Open reports for the full profit and loss view by month. If figures look stale, fix the bank sync first.