Is FŐTÁV down? User reports show no current problems with FŐTÁV

Is FŐTÁV down right now?

The FŐTÁV status looks healthy at the moment, and fotav.hu opens without delay. Fresh FŐTÁV down reports are quiet, so nothing points to a network-wide problem. When the customer pages stall for you alone, the checks below sort most cases out.

People come here to read a heating bill, send a meter reading or check maintenance news. Those tools sit in the customer service area behind a login. A wider FŐTÁV outage would lock everyone out of that area at the same time.

Is FŐTÁV down for me or everyone?

Load fotav.hu on a phone with mobile data. A working page there means your home network or browser is the weak link. A failure on both routes, matched by rising reports here, puts the fault on the FŐTÁV servers.

Can you send a heat meter reading on fotav.hu?

Yes. During the reading window the customer service takes heat meter figures straight from your home meter. Enter the value with your customer number and check the confirmation line before you leave. Outside the window the form closes and the next date is shown on the page.

Buildings with remote-read meters send their figures on their own. If your meter is read remotely, the form tells you no action is needed for that period.

What does the FŐTÁV online account show?

The account lists heating bills, payments and your yearly settlement. You can see how each winter month was charged and download the bills as PDFs. Contact details and billing address changes also sit in the same account.

How does FŐTÁV announce summer maintenance shut-offs?

Planned summer works are posted on the news pages with the streets and days affected. Hot water pauses during those works, and the notice says when the taps run warm again. Checking the list in spring helps you plan around the dry days.

Is the e-bill signup done inside the account?

Yes. One switch in the account turns paper bills off and e-bills on. The next bill then arrives as a notice email with the PDF inside your account. You can flip back to paper the same way if you change your mind.

Common FŐTÁV Problems and Fixes

Login trouble and reading-window mix-ups drive most fotav.hu complaints. These fixes match those screens.

Reading form says the window is closed

Heat readings are accepted only inside the dates printed on your last bill. Sending early or late gets a polite refusal, not an error. Note the next window date and set the reading aside until it opens.

Account shows last winter only

Bills appear once the billing run for your building closes. Newer homes sometimes sit in a later run than older streets nearby. If a whole season is missing, the account link to your customer number needs a check by the office.

Login works but pages spin forever

A stuck spinner after login often comes from a blocked script in the browser. Turn off strict tracking protection for fotav.hu and reload. The account pages should then paint in full.

E-bill email lands but no PDF inside

The email only announces the bill; the PDF itself waits in your account. Download it from the bill list after signing in. Saving the file at once keeps it safe when the account list rolls over.

Fault report sent, home still cold

The online form suits single-home issues, while a whole cold stairwell needs the fault phone line. Radiator air or a closed valve inside the flat also mimics a network fault. Bleed the radiator once before reporting again.

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