Last updated: November 10, 2026
Is Flybuys down? User reports show no current problems with Flybuys
Flybuys is the loyalty program behind Coles and partner stores, run through the Flybuys app and website. Members check points, activate offers, link cards and turn points into Flybuys Dollars or rewards.
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Flybuys problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
Your feedback
How would you rate Flybuys over the past 3 months?
Most reported locations
Where Flybuys reports are coming from in the last 24 hours.
No problem locations to show yet. Flybuys looks fine right now. Locations appear here as soon as users submit reports.
Latest Flybuys user reports
No reports yet — be the first to report a problem above.
Flybuys outage history
The live report status for Flybuys, updated as reports come in.
Good news. Flybuys has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Flybuys uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 12 October 2026 to 10 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Flybuys on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Flybuys is down. Checked 8 November 2026, 6:16 PM PKT.
Quiet right now. Nobody on Bluesky is saying Flybuys is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Flybuys down right now?
Flybuys is working normally for most members right now, with the app and website loading points and offers as they should.
This page tracks the live Flybuys status from reports sent in by real members. A sudden surge in reports usually means Flybuys down time has begun for sign-ins, points or redemptions.
Is Flybuys down for me or everyone?
If you are asking is Flybuys down for me, check the report graph above first. A tall spike means many members share the fault. A flat graph means your account, your card link or your app copy needs the fix.
Login refuses your email
A classic fault: the site or app will not accept an email you know is right. The account can sit under an older email, or too many failed tries can lock it for a stretch.
Old cards add a twist. A card that was never registered online has no login at all until you link it. Registering the card number first gives the account a door to open.
Points that never land
Points from a shop land in a daily batch, not on the spot, so a fresh shop can show nothing for a day. Offer points fail more often: the offer was not activated before the shop, so the bonus never fires. Both look like missing points but have different causes.
Redeeming stalls at the PIN step
Turning points into Flybuys Dollars can stall at the PIN step on the website. Some members never set a PIN on an old card, so the page has nothing to check. These blocks get worse during a Flybuys outage, when redemption calls time out.
New account, lost points
A painful trap: signing up fresh in the app instead of recovering the old account. The new account starts at zero while the points sit on the old card. Recover or link the old account rather than starting over.
Common Flybuys Problems and Fixes
Most Flybuys faults sit in the account link or the offer steps. Work through these fixes first.
The login will not accept your email
Check for typos, then try the forgot password flow with that email. If nothing arrives, the account likely sits under another email. Too many tries can lock the account, so wait before you retry.
Your card has no online account
Register the card number on the Flybuys website to create the login. Old cards without a PIN need this step before the app will sign you in. Once registered, the app uses the same account.
Shop points are missing
Give fresh shops a day, since points land in a daily batch after the till scan. Keep the receipt until the points show. If days pass, claim the missing points through the help form with the receipt.
An activated offer paid no bonus
Check the offer was activated before the shop, not after. Read the offer terms for the spend level and the stores covered. Bonus points from big offers can also land later than base points.
Redeeming stops at the PIN step
Clear the browser cache or switch browsers, then retry the redemption. If you never set a PIN, set one inside your account first. An account hold can also block redemptions until support clears it.
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Frequently Asked Questions
Is the Flybuys app free?
Yes. The app is free, and membership is free. You earn points at partner stores and spend them on rewards or Flybuys Dollars.
Why are my points not showing yet?
Points land in a daily batch after a shop, so a same-day balance often lags. Offer bonuses can take longer still. Check again the next day before you claim.
How do I link my card to the app?
Register your card number on the website or in the app signup flow. Once the card is linked, sign in with that account and the points appear.
What can I do with Flybuys points?
Points turn into Flybuys Dollars for money off shops, or into rewards and partner points. Conversions run in set lots inside your account.
Does Flybuys charge a PIN for redeeming?
Yes. Redeeming points online asks for your account PIN as a safety check. Old cards that never set a PIN need one created in the account first.
Can I merge two Flybuys accounts?
Support can merge or transfer points between your own accounts in many cases. Sign in to the account that holds the points before you ask, and keep both card numbers handy.