Last updated: November 15, 2026
Is EFE down? User reports show no current problems with EFE
EFE runs Chile's state trains: Metrotrén, Biotrén, the Limache-Puerto service and long-distance routes. This page follows EFE status and EFE down reports from train passengers. Use it when timetables will not load or the booking flow breaks.
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EFE problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
Your feedback
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Most reported locations
Where EFE reports are coming from in the last 24 hours.
No problem locations to show yet. EFE looks fine right now. Locations appear here as soon as users submit reports.
Latest EFE user reports
No reports yet — be the first to report a problem above.
EFE outage history
Our latest check and the live report status for EFE.
✓ Our latest check (13 November 2026, 4:41 PM PKT): efe.cl answered normally in 8150 ms.
Good news. EFE has no reported problems right now. If it is not working for you, report it above and your report will appear here.
EFE uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 16 October 2026 to 14 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Leave your email and we will tell you when EFE is having problems, and when it is back up. No spam.
EFE on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying EFE is down. Checked 13 November 2026, 5:21 PM PKT.
Quiet right now. Nobody on Bluesky is saying EFE is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is EFE down right now?
The EFE status view here draws on EFE down reports from passengers checking trains today. On a healthy day the timetables answer at once and the booking flow runs cleanly to payment. A cluster of reports about blank schedules usually means the site is struggling.
Weather and track work already disrupt trains in winter; the digital fault is separate. If the trains run but the times will not load anywhere, you are looking at a website problem, not a railway one.
Is EFE down for me or everyone?
Try the timetable on the website and in the EFE app. The app caches some data, so it can show yesterday’s picture while the site is live, or the reverse. If both refuse to load and reports on this page rise together, the fault is general and station staff remain your best source.
Timetables for Metrotrén, Biotrén and Limache-Puerto
Each service has its own schedule pages: the Metrotrén south of Santiago, the Biotrén around Concepción and the Limache-Puerto trains across Valparaíso. You pick origin, destination and day type, since weekday, Saturday and holiday timetables differ. First and last trains matter most, so the pages highlight them. Hockey fans on the train often check the Elite Prospects status page when player pages stop loading on busy days.
Frequencies change with demand and works on the line. A saved timetable can mislead; pull the current one before an early start.
Buying long-distance tickets online
The Santiago to Chillán service sells seats through the EFE booking flow: pick the train, pick the seat class and pay online. The ticket arrives as a code you show when boarding. Keep the confirmation email, since the code inside it is your proof if the app copy fails to load at the platform.
Service notices and line alerts
EFE posts notices for works, delays and suspended services on its site and app. During an EFE outage those notices stop updating first, which hides real-world changes behind an old all-clear. Cross-check with the station boards when the notices look stale during bad weather.
Fares, stations and service pages
Each service page lists its stations, fares and connection points with buses and metro. Commuter services use their own cards and gates, so the pages also explain how to pay at each network. Reading the right service page avoids the common mix-up between Biotrén and Metrotrén rules.
Common EFE Problems and Fixes
Passengers mostly hit EFE online for timetables and tickets, so faults land there first. These fixes cover the schedule pages, the app and the long-distance booking flow.
Timetable page returns an error
Enter the service first, then the route; jumping straight to a saved schedule link can land on a retired page. If the error hits every route on web and app, the timetable service is down. Station departure boards still show the next trains.
Booking payment fails at the last step
Do not pay twice in a row. Check your email and card app for a charge or a hold first. If a hold exists without a ticket, it releases on its own; if nothing was charged, rebuild the booking and pay again once.
Schedule file will not open
Timetables also ship as documents that need a PDF reader. If the file stalls, open the interactive timetable instead, which shows the same times in the page. On the app, update to the latest build, since older ones mishandle the document links.
App shows no services for my route
Confirm you picked the right network: Biotrén, Metrotrén and Limache-Puerto sit in separate service lists. Then check the day type, because a holiday timetable can hide early trains. An empty list across all services points to a data fault.
Notices look out of date
Compare the notice time with the station boards and the service social channels during disruptions. When the web notices freeze while works are announced elsewhere, the publishing feed is stuck even though trains follow the newer plan.
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Frequently Asked Questions
Where do I find EFE train timetables?
On efe.cl and in the EFE app, under each service: Metrotrén, Biotrén, Limache-Puerto and the long-distance routes. Pick the day type, since weekday and holiday schedules differ.
Can I buy EFE tickets online?
Yes, for the long-distance services such as Santiago to Chillán. You choose the train and seat, pay online and receive a ticket code by email to show when you board.
Which services does the EFE app cover?
The app covers the EFE networks: Metrotrén, Biotrén, the Limache-Puerto trains and long-distance services, with timetables, fares and service notices for each.
How do I know if my train is running?
Check the service notices on the site or app for your line, and compare with the station boards. During a digital outage the boards and staff carry the live picture while the web catches up.
Does EFE publish fares online?
Yes. Each service page lists its fares and explains how payment works at that network’s gates, since commuter lines use their own cards and rules.
Why is the timetable different on weekends?
Frequencies drop and first trains leave later on Saturdays, Sundays and holidays. The timetable tool asks for the day type for this reason; picking the wrong one shows a schedule that will not match your trip.