Last updated: November 13, 2026
Is e-Tax (NTA) down? User reports show no current problems with e-Tax (NTA)
e-Tax (NTA) is the national tax filing system of the National Tax Agency. People prepare, sign and send tax returns from a computer or a phone. It links with MynaPortal to pull in salary, medical and donation data, and its Message Box holds receipts and notices after filing.
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e-Tax (NTA) outage history
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e-Tax (NTA) uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 14 October 2026 to 12 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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e-Tax (NTA) on social media
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Posts on Bluesky saying e-Tax (NTA) is down. Checked 11 November 2026, 9:57 AM PKT.
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Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is e-Tax (NTA) down right now?
The e-Tax (NTA) status board here follows the filing system as people prepare and send their returns. Filers send e-Tax (NTA) down reports when the card will not read, when the send step errors, or when pages freeze.
Reports climb hard during filing season, when the whole country arrives at once. A crowded server and a broken server look alike at first. Crowding eases late at night, while a real fault fails at every hour until the agency clears it.
Is e-Tax (NTA) down for me or everyone?
Card and password faults follow one person, while site faults hit everyone at the same step. If a neighbour files fine the same evening, your block is local. If the login page opens nowhere, the answer to is e-Tax (NTA) down for me is no.
The Preparation Corner and how a return is built
Most returns start in the Tax Return Preparation Corner, the guided form that asks questions and works out the tax as you go. It saves progress to a data file on your device. That file is gold: lose it, and a long return starts again. Polish filers read a pre-filled return at the tax office portal instead, and they check the e-Urzad Skarbowy status when the send stalls.
The Corner runs in a browser and leans on steady pages. A freeze near the end usually traces to a popup block or an old browser. Saving the data file often is the habit that saves filers.
Message Box, where receipts and notices land
After a return is sent, the proof lands in the Message Box inside e-Tax (NTA). Reception receipts, payment notes and office messages collect there. A sent return with no receipt showing is the scare people report most.
Signing and sending with a My Number card
The send step signs the return with the electronic certificate inside the My Number card. On a phone, the MynaPortal app reads the card against the handset. On a computer, an IC card reader does the job. An expired certificate stops the signature cold.
Reading filing data pulled from MynaPortal
Linked filing pulls salary slips, medical costs and hometown tax donations from MynaPortal into the return. When the link works, whole sections fill themselves. A failed pull is a link fault, not an e-Tax (NTA) outage.
Common e-Tax (NTA) Problems and Fixes
Most e-Tax (NTA) blocks come from the card, its passwords or an old data file. The five fixes below walk the points where returns stall most.
Card is not read by the phone or reader
Hold the card flat against the back of the phone and shift it slowly, since the chip spot differs by handset. Take off a thick case first. On a computer, reseat the card and restart the browser.
Certificate expired message at signing
The card and its electronic certificate run on different clocks, and the certificate can lapse while the card looks fine. There is no online renewal: a municipal office renews it in person. Until then the return cannot be signed or sent online.
Saved return data will not load
Load the data file from the same starting screen that made it, since Corner files and web filing files do not mix. Check the file name was not changed after saving. If fields sit empty, the save happened before those answers were typed.
Send button returns an error
Read the error text closely, since the system names the field or step that failed. A reception closed notice means the sending window is shut, not that your return is wrong. Keep the data file safe and send again when the window reopens.
Login loops back to the start page
Clear the browser cookies for the tax sites and close every tax tab. Log in from the top page in one clean run, and allow popups for the site. If the loop survives on a second browser, suspect a maintenance stop.
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Frequently Asked Questions
How do I file a return from a smartphone?
Open the Preparation Corner in the phone browser and build the return there. Sign by holding the My Number card against the phone through the MynaPortal app.
Why does the site say my certificate has expired?
The electronic certificate inside the card has its own life, apart from the card itself. Once it lapses, signing stops until a municipal office renews it.
Where is the receipt for a return I sent?
Receipts land in the Message Box inside e-Tax (NTA), under the login you filed with. If the box looks empty right after sending, wait a short while and check again.
I forgot the password for my user ID. What now?
New user ID and password accounts are no longer issued, so a lost password cannot be swapped for a fresh one online. The card route stays open instead.
Why do pages freeze in the Preparation Corner?
The Corner keeps your answers in the browser as you move. Blocked popups or sleep settings can break that chain. Allow popups and save the data file at each big step.
What does reception closed mean when I try to send?
It means the sending window is shut at that moment, for nightly hours or for maintenance. Your return data stays valid. Load the saved file when the window opens, and send.