Last updated: November 13, 2026
Is e-Gov down? User reports show problems with e-Gov
e-Gov is the Japanese government portal run by the Digital Agency, gathering law search, public comments, electronic applications and open data in one place. Citizens read the laws in force, send opinions on draft rules, and start official procedures from its pages.
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e-Gov problems reported in the last 24 hours
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Most reported locations
Where e-Gov reports are coming from in the last 24 hours.
No problem locations to show yet. e-Gov looks fine right now. Locations appear here as soon as users submit reports.
Latest e-Gov user reports
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e-Gov outage history
The live report status for e-Gov, updated as reports come in.
Good news. e-Gov has no reported problems right now. If it is not working for you, report it above and your report will appear here.
e-Gov uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 14 October 2026 to 12 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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e-Gov on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying e-Gov is down. Checked 11 November 2026, 2:35 AM PKT.
Quiet right now. Nobody on Bluesky is saying e-Gov is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is e-Gov down right now?
The e-Gov status board here tracks the portal that fronts law search, public comments and electronic applications. Users file e-Gov down reports when searches stall, when a comment form refuses to send, or when the application app will not start.
A planned maintenance stop looks like an outage to anyone who lands mid window. The portal posts maintenance notices on its top page. A stop with no notice, plus rising reports here, is the real thing.
Is e-Gov down for me or everyone?
Test the portal on a second browser or a phone before you assume the worst. One strict browser setting can block a form that works fine elsewhere. If law search opens on your phone but not on your work computer, the block is local.
Law search and the rules people look up
The law search holds the laws and orders now in force, and it is the busiest reading room on the portal. Searchers type a law name, a keyword from the text, or an article number. Office staff lean on it daily for exact wording.
Results can look empty for a simple reason: the search wants the formal name of a law. An everyday short name finds nothing. Add one keyword from the field, or browse by ministry, and the right text appears.
Public comments and how opinions are sent
When a ministry drafts a new rule, the public comment pages list the draft and take opinions through a form. The form asks for contact details and the opinion itself, then sends it to the ministry in charge. Each case stays open for a set window.
The electronic application app on a computer
Formal applications run through a partner program, the e-Gov electronic application app, installed on a computer. It signs papers with the public personal authentication service on a My Number card. When the app will not start, every application stops with it.
Data portal and document searches
Beyond forms, the portal searches government open data, document registers and personal information files. These corners run as their own systems under the e-Gov roof. One corner can fail while the rest stand, so a broken data search alone does not prove a full e-Gov outage.
Common e-Gov Problems and Fixes
Portal faults often sit in the browser, the card reader or an out of date application app. The five fixes below cover the blocks people hit most on e-Gov.
Law search finds nothing
Switch to the formal name of the law or order, since the index skips everyday short names. Remove filters one at a time, as a ministry filter can hide the right text. If the result stays blank, search one strong keyword from the field. Romanian firms send bids through the procurement platform instead, and they check the e-Licitatie status when a certificate blocks login.
Public comment form will not send
Check the form for a missed required field, since the send button fails quietly when one is empty. Very long opinions can hit a character cap, so shorten the text. Send well before the closing hour.
Application app fails to start or update
Close the app, restart the computer, and start the app again before any form work. If an update bar stalls, leave the app open on a steady connection until it ends. A half updated app blocks signing, so let the update finish.
My Number card is not read
Reseat the card in the reader and confirm the reader light is on. The signing step needs the card password for the authentication service, and wrong tries lock it. If the card reads on another service but not here, reinstall the reader driver.
Portal pages crawl or time out
Try the same page outside the busy midday window, since government systems slow under office hour loads. Clear the browser cache for the portal and reload. If a linked ministry page fails while the portal stands, that ministry owns the fault.
Having a problem with e-Gov?
Comments are public and help others understand the issue.
Frequently Asked Questions
Do I need an account to search laws on e-Gov?
No. Law search, public comment lists and the data portal are open to read with no account. An account and a My Number card matter only for a formal electronic application.
Why did my public comment fail to send?
The usual causes are an empty required field, a text over the character cap, or heavy traffic near the deadline. Fix the field and send again with time to spare.
What does the electronic application app do?
It prepares, signs and sends formal applications from a computer. It works with a My Number card and an IC card reader to sign through the public personal authentication service.
Where do I check if e-Gov is under maintenance?
Maintenance notices sit on the portal top page, above the service list, with the stop hours posted. A stop with no notice, while reports here climb, points to a fault instead.
Can I use e-Gov on a smartphone?
Reading works well on a phone: law search, comment lists and guides open in a mobile browser. Formal applications are built for a computer with a card reader.
Why does a procedure link end on another site?
e-Gov is a front door, and many procedures live on ministry systems behind it. The link hands you over, and the ministry site runs the form.