Last updated: November 10, 2026
Is Dunea down? User reports show no current problems with Dunea
Dunea supplies drinking water to the dune region around Leiden and The Hague. Customers manage readings, bills, and account details in Mijn Dunea on the Dunea site.
Report a problem !
Select which issue applies
Dunea problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
Your feedback
How would you rate Dunea over the past 3 months?
Most reported locations
Where Dunea reports are coming from in the last 24 hours.
No problem locations to show yet. Dunea looks fine right now. Locations appear here as soon as users submit reports.
Latest Dunea user reports
No reports yet — be the first to report a problem above.
Dunea outage history
Our latest check and the live report status for Dunea.
✓ Our latest check (8 November 2026, 2:42 PM PKT): dunea.nl answered normally in 335 ms.
Good news. Dunea has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Dunea uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 12 October 2026 to 10 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
Get Dunea down alerts
Leave your email and we will tell you when Dunea is having problems, and when it is back up. No spam.
Dunea on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Dunea is down. Checked 9 November 2026, 3:35 AM PKT.
Quiet right now. Nobody on Bluesky is saying Dunea is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Dunea down right now?
Most people visit at reading time or bill time, so a stuck form is felt at once. A clear Dunea status settles the first doubt, and Dunea down reports rise when Mijn Dunea or the reading form stops working.
On a normal day you sign in and land on your bills, use, and advance in one view. The reading form sits close by. A fault usually hits one page or form, while the rest of the account still opens.
Is Dunea down for me or everyone?
Try your account in a second browser and open the site on mobile data. A page that loads there points at stored data in your first browser. The same blank page in both points to a Dunea outage on their side.
Why does the reading form question my entry?
The form checks your figure against your last reading and your usual use. A jump that looks wrong gets flagged for a second look. One swapped digit is the usual cause, or reading the red litre dials along with the black ones.
Enter only the black figures, in cubic metres. A reading below the last one will not pass at all. In a shared meter box, check the meter number on the form against the number on your meter.
How do I register for Mijn Dunea?
Registration links your customer number to an email address and a password you pick. The customer number sits on your bill and on Dunea mails. Once linked, the account shows your bills, readings, and details. A wrong number blocks the link at the first step.
Where does my advance amount come from?
Your advance spreads your expected use across the year and rests on your last known figures. The annual bill then settles real use against the advances paid. You can adjust the amount in your account when your household changes.
What does a move need from me?
Send the reading of the old home for the final bill and the reading of the new home from the key handover. The move form takes both plus the handover date. The final bill and your new advance then follow in your account.
Common Dunea Problems and Fixes
A flagged reading or a failed registration usually clears with one of these checks.
Registration rejects your customer number
Copy the number from a bill, not from memory, and check for a stray space. The number must match the address on the same bill.
Reading flagged as too high
Read the meter again in good light and skip the red dials. A photo of the meter helps support settle a stubborn case.
Sign-in sends you in circles
Clear cookies for the site and sign in again in a fresh tab. A stale session cookie often causes the loop.
Bills page shows nothing
Reset the period filter on the bills page and refresh. After a move, bills split across addresses and the filter hides one side.
Reset mail never lands
Check spam and wait a few minutes. The reset goes to the address on your account, which can be an older mailbox.
Having a problem with Dunea?
Comments are public and help others understand the issue.
Frequently Asked Questions
Where can I pass on my meter reading?
Sign in to Mijn Dunea and open the reading form there. Give the figures from the black dials, then send the form.
Why was my bill estimated?
An estimate steps in when no reading arrives in time. The next true reading settles the gap on the following bill.
Can I change my advance amount?
Yes. Open the advance screen in your account and set a new figure. Keep it near your real use to avoid a big settle-up.
What if my reading was wrong?
Send the correct figure through the form again. A Dunea outage can slow the update, but the right reading still replaces the wrong one.
How long until my annual bill shows?
It shows under bills once your reading year closes and the reading is processed. The PDF sits in the same list as your other bills.
Does Dunea have an app?
No. Mijn Dunea runs in the browser for readings, bills, and moves. The pages work on phones as well as on a computer.