Last updated: November 10, 2026
Is Drata down? User reports show no current problems with Drata
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Drata outage history
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✓ Our latest check (8 November 2026, 12:50 AM PKT): drata.com answered normally in 36 ms.
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Drata uptime and reports
Live report counts and the day by day record for the last 30 days.
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Last 30 days, day by day: 11 October 2026 to 9 November 2026
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The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Posts on Bluesky saying Drata is down. Checked 8 November 2026, 7:34 AM PKT.
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Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
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Is Drata Down Right Now?
No, Drata is not down right now. The compliance platform and its components are operating normally. If your dashboard will not load, it is likely a brief incident or a local issue rather than a Drata outage.
Drata automates security compliance like SOC 2 and ISO 27001, and its SafeBase trust center shares security info with customers. It has had real incidents, including a SafeBase outage in September 2026 and API degradation in August 2026. Check the live status above for current reports.
Is Drata Down for Me or Everyone?
Check Drata’s official status page first. As a compliance tool, its status page is the fastest source of truth. If the status page shows green but your tenant fails, the issue is likely your session or network.
What Happened in the September 2026 SafeBase Outage?
On September 1, 2026, SafeBase went unavailable for about three and a half hours. Customers could not access trust centers during the window.
The issue was resolved the same day. If your trust center failed then, no action is needed now, but keep an eye on the status page during future incidents.
Why Are Drata Compliance Checks Delayed?
In October 2026, scheduled compliance checks and ticket syncing ran late in the US region. Delayed checks can make controls look stale even when your systems are fine.
Do not re-run everything manually. Wait for the backlog to clear, then spot-check a few controls. Contact support only if delays pass the announced window.
Why Is the Drata API Degraded?
The public API suffered multi-day degradation in late August 2026. Integrations polling the API saw errors and gaps during that stretch.
Build retries with backoff into your integration. Monitor the status page rather than hammering the API, which worsens load during incidents.
Why Can’t I Download Drata Reports?
In August 2026, report and export downloads failed to deliver for some users over two days. The jobs ran but the files never arrived.
Retry the export after the incident clears. For urgent audits, ask support for a manual export rather than repeatedly re-running the job.
How Long Do Drata Outages Usually Last?
Recent Drata incidents have ranged from minutes to a few days. The September 2026 SafeBase outage lasted about three and a half hours, while the August API degradation stretched over two days.
For compliance deadlines, build buffer time around known maintenance windows. If an outage hits during an audit, document the incident from the status page as evidence of the delay.
Does Drata Offer Phone Support During Outages?
Drata’s support is primarily ticket and chat based. During an active incident, the status page updates faster than any support channel.
For enterprise plans, a dedicated contact may provide direct updates. Otherwise, subscribe to status page notifications for the quickest alerts.
Common Drata Problems and Fixes
Dashboard Will Not Load
Check the official status page first. Try a private window to rule out session issues.
Compliance Checks Delayed
Wait for the announced window to pass. Spot-check controls rather than re-running everything.
API Errors
Add retries with backoff. Watch the status page and reduce polling during incidents.
Exports Not Delivered
Retry after the incident. Request a manual export from support for urgent needs.
SafeBase Trust Center Down
Check the status page. Trust centers usually recover with the platform, so waiting is the fix.
Having a problem with Drata?
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Frequently Asked Questions
How do I fix a Drata connection to AWS that starts showing errors?
Connection errors usually mean the AWS role Drata uses lost a permission it needs. Open the failing test in Drata to see the missing permission, add it to the role, and run the test again.
What should I check if some employees are missing from Drata?
People go missing when the sync from your HR system or identity provider has not run or filtered them out. Check the connection for sync errors, then run a fresh sync and check the personnel list again.
What is Drata used for?
It automates compliance frameworks like SOC 2, ISO 27001, and HIPAA, continuously monitoring your controls.
What is SafeBase?
SafeBase is Drata’s trust center product for sharing security documentation with customers and prospects.
How do I fix an evidence file that won’t upload to Drata?
Uploads fail most often when the file is too large or in a format Drata does not accept. Check the size and format limits on the upload screen, convert or shrink the file, and upload it again.
Why are my Drata checks stale?
Scheduled checks can be delayed during incidents. They usually catch up on their own within the announced window.