Last updated: November 10, 2026
Is dLocal down? User reports show no current problems with dLocal
dLocal is a cross-border payments platform that lets global companies accept local payment methods in emerging markets. Merchants use its dashboard and API for payments, payouts, and payment tracking.
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dLocal outage history
Our latest check and the live report status for dLocal.
✓ Our latest check (8 November 2026, 2:51 AM PKT): dlocal.com answered normally in 3020 ms.
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dLocal uptime and reports
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Last 30 days, day by day: 12 October 2026 to 10 November 2026
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The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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dLocal on social media
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Posts on Bluesky saying dLocal is down. Checked 8 November 2026, 12:05 PM PKT.
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Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
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Is dLocal Down Right Now?
No. dLocal is working normally right now, and payments and the merchant dashboard are running as usual. If dLocal is down for you, a declined local method or a slow bank partner is the usual cause, not the platform itself.
dLocal was founded in Uruguay in 2016 and connects global merchants to local payment methods in Latin America, Africa, and Asia. Shoppers pay with local cards, cash vouchers, and bank transfers. This page tracks the dLocal status through merchant reports.
Is dLocal Down for Me or Everyone?
Try the merchant dashboard from a second network or device. If it loads there, your connection is the problem. If payments fail across many countries at the same time, a dLocal outage is more likely.
Why Was a dLocal Payment Declined?
Declines in emerging markets often come from the local issuer, not the platform. Local cards without international or online use enabled fail quickly. Cash based methods fail when the voucher expires unpaid, which looks like a decline in reports.
Wrong document numbers also kill payments in countries that need a tax ID at checkout. A shopper who mistypes that number gets a hard decline. If declines spike in one country only, a local bank or method outage is the usual story.
Why Is a dLocal Payment Stuck on Pending?
Many local methods confirm slowly by design. Cash vouchers confirm only after the shopper pays at a store or bank, which can take one to three days. Bank transfers in some markets confirm after business hours or on the next working day.
A payment stuck well past the normal window for its method deserves a closer look. Check the payment in the dashboard for its status detail. Webhook delays can also make your own system show pending while dLocal already confirmed the payment.
Why Are My dLocal Payouts Delayed?
Payouts depend on local banking calendars, and holidays in the payout country stop them completely. Compliance checks can also hold a payout when merchant documents need review. First payouts to a new bank account often wait for verification.
If payouts stop across several countries at once, check your account status in the dashboard for holds or missing documents. A single country delay with others paying normally points to that country’s banking system, not a dLocal down event.
Common dLocal Problems and Fixes
Payment declined
Read the decline detail in the dashboard before retrying. Offer the shopper a second local method, since issuer blocks vary by method. Check that the shopper entered their tax ID or document number correctly.
Payment stuck pending
Match the wait to the payment method, since cash vouchers confirm in days, not minutes. Check the payment status detail in the dashboard. Confirm your webhooks received the final status update.
Webhooks not arriving
Check your notification URL responds with a success code. Review the webhook log in the dashboard for failed attempts. Whitelist dLocal sender addresses if your firewall blocks unknown callers.
Payout delayed
Check the payout country holiday calendar first. Look for document or verification requests in the dashboard. Confirm your bank details match the account holder name exactly.
Cannot log in to the dashboard
Reset your password and check spam for the email. Clear cookies if the login page loops. If your team uses restricted access, ask an admin to confirm your user is still active.
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Frequently Asked Questions
Why was a dLocal payment declined?
Local issuers cause most declines, such as cards not enabled for online use or wrong tax ID numbers. Cash vouchers also show as failed when they expire unpaid. Check the decline detail in the dashboard for the exact reason.
How long do dLocal payouts take?
Timing depends on the country and its banking days. Holidays and compliance reviews add days, and new bank accounts need verification first. The dashboard shows the expected date for each payout.
Why am I not receiving dLocal webhook notifications?
Your server may be rejecting the calls or replying with an error code. Check the webhook log in the dashboard for failed deliveries. Also confirm your firewall allows the notification senders.
What payment methods does dLocal support in Brazil?
Brazil shoppers commonly pay with local cards, Pix, and boleto vouchers. Boleto confirms only after the shopper pays it, which can take days. Pix confirms fast and is the quickest local option.
Why does a dLocal payment stay pending for days?
Slow methods confirm on their own schedule. Cash vouchers wait for the shopper to pay, and bank transfers wait for banking hours. A payment pending far beyond its method’s normal window should be checked in the dashboard.
How do I test payments in the dLocal sandbox?
Use your sandbox credentials and the test payment details from the dashboard guides. Sandbox payments never touch real money or banks. Keep sandbox and live keys separate, since mixing them causes instant failures.