Is DigiLocker down? User reports indicate possible problems with DigiLocker

Is DigiLocker down right now?

People checking the DigiLocker status today mostly meet a sign-in page that spins or an issued list that loads blank. DigiLocker down reports climb when the Aadhaar sign-in step fails, since that step sits in front of every document. The home page itself should open without any login.

When the home page loads but sign-in fails for many users at once, the login service is at fault. Document fetches then fail too, since every fetch needs a live session. Waiting is the only fix, and the service usually settles on its own.

Is DigiLocker down for me or everyone?

Open DigiLocker on a second device or ask someone nearby to sign in. If their account opens and yours does not, the trouble ties to your account or phone. A DigiLocker outage looks different: fresh reports appear together and sign-in fails for strangers as well.

How does the issued documents section work?

Issued documents are fetched live from the department that created the record, like a transport office for a licence. Nothing sits as an old uploaded scan; the wallet pulls a fresh copy on each request. That is why a department server fault appears inside your wallet as a fetch error.

Uploaded files live in their own folder, separate from issued copies, and open even when an issuer feed is slow. Knowing which folder holds your file saves time when one copy refuses to load.

What details does sign-in ask for?

Sign-in runs on a mobile number or Aadhaar number, followed by a code and an app security PIN. The number must match the one linked with Aadhaar for Aadhaar sign-in. A number change means codes go to the old phone until records update.

Does DigiLocker work inside other apps?

Many service apps open DigiLocker inside their own flow to fetch a licence or Aadhaar copy. That window talks to the same servers. A fault in the main service therefore breaks those inner fetches too, even when the outer app looks healthy.

Where do partner service documents come from?

Exam boards, universities and state departments push marksheets and certificates into the wallet as partner services. Each partner feeds its own records, so one slow board does not block another. Search the issuer list by the exact board name if a marksheet is missing.

Common DigiLocker Problems and Fixes

DigiLocker faults usually sit in the sign-in chain or in one issuer feed, and the checks below split the two apart.

One-time code does not reach the phone

The code goes to the mobile number linked with the account, so confirm that phone is active and in coverage. Wait a couple of minutes before requesting another, since back-to-back requests delay delivery. A changed number needs an Aadhaar update first.

Issued section loads blank after sign-in

Pull the issued list down to refresh it, because the app sometimes shows an old empty view. If it stays blank, sign out and back in so the wallet rebuilds the list. During a wider DigiLocker outage, the list fills once service recovers.

A document fetch ends with an error

That error comes from the issuing department feed, not your wallet. Note which document failed and retry that fetch later. Other issuers’ documents should still open, showing the fault is limited to one feed.

App closes when a document is opened

Large PDF files strain older phones and close the viewer. Clear the app cache, free some storage, and open the file again. If one file keeps closing the app, download it from the website instead.

Sign-in rejects the security PIN

The app PIN is set by you and differs from the one-time code. Use the forgot PIN route on the sign-in screen to reset it. Repeated wrong entries lock the app for a while, so reset early instead of guessing.

Having a problem with DigiLocker?

Comments are public and help others understand the issue.

Subscribe

Login

Notify of

new follow-up comments new replies to my comments

Label

{} [+]

Name*

Email*

Label

{} [+]

Name*

Email*

0 Comments

Oldest

Newest Most Voted