Last updated: November 9, 2026
Is Crisp down? User reports show no current problems with Crisp
Crisp is an app based online supermarket in the Netherlands with fresh food from local makers. This page tracks the Crisp app, account sign-in, delivery slots and checkout.
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Crisp problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
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How would you rate Crisp over the past 3 months?
Most reported locations
Where Crisp reports are coming from in the last 24 hours.
No problem locations to show yet. Crisp looks fine right now. Locations appear here as soon as users submit reports.
Latest Crisp user reports
No reports yet — be the first to report a problem above.
Crisp outage history
Our latest check and the live report status for Crisp.
✓ Our latest check (8 November 2026, 3:50 PM PKT): crisp.nl answered normally in 209 ms.
Good news. Crisp has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Crisp uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 11 October 2026 to 9 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
Get Crisp down alerts
Leave your email and we will tell you when Crisp is having problems. One email per outage, no spam.
Crisp on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Crisp is down. Checked 9 November 2026, 4:36 AM PKT.
Quiet right now. Nobody on Bluesky is saying Crisp is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Crisp down right now?
Crisp status reports point to a working app for most shoppers today, and Crisp down reports stay low. A stuck slot screen or a failed payment on one phone often comes from the app copy or the account.
Crisp runs inside its app, so there is no full website shop to fall back on.
Is Crisp down for me or everyone?
Ask if the app opens for someone else, or check the Crisp status notes inside the app store page. If the app works on another phone, your copy holds the fault. That answers is Crisp down for me in most cases.
Where can the Crisp login code get stuck?
Crisp signs you in with a code sent by email instead of a password. A spam filter can swallow that mail, and a full inbox can bounce it.
Check the spam folder first, then ask the app for a fresh code.
What greys out all delivery slots in the app?
Slots fill per area, and the app greys out a slot once its vans reach their limit. A new account with an unchecked postcode can also see an empty grid. Confirm your postcode in the account screen, then look again, since fresh slots open as routes get planned.
How do I rebuild a basket the update emptied?
A big app update can drop the basket that the old build held on the phone. The account itself stays intact, so your address and payment method remain saved. Rebuild the basket from your past orders list, which keeps the items you buy most.
Why does payment fail at the last step of the checkout?
The payment step hands you to your bank app or a card check, and a slow jump back can time out. The order then sits unpaid in your account. Open the order in the app and finish the payment there instead of starting a second basket.
Common Crisp Problems and Fixes
Start with the sign-in and connection checks below, since Crisp lives fully in the app and small app faults block the whole shop.
Restart the app and sign in with a fresh code
Close Crisp fully and reopen it. Ask for a new login code and use only that one.
Check your postcode in the account screen
Slots and the product range hang on your saved postcode. Fix a wrong digit and the slot grid fills again.
Pay for a waiting order instead of reordering
An unpaid order keeps your basket items together. Open the order, tap the payment button, and finish with your bank. A Crisp outage would block this for every shopper, not just you.
Clear the app cache after a bad update
A leftover cache can hold broken screens from the old build. Clear the Crisp cache in your phone settings.
Shop on a stable connection for checkout
Checkout jumps between the app and your bank app. A shaky signal can cut that jump.
Having a problem with Crisp?
Comments are public and help others understand the issue.
Frequently Asked Questions
What is the first thing to try when the Crisp app stays on the start screen?
Close the app fully and reopen it on a strong connection. Update the app if the store shows a newer build.
How do I get a slot when the grid looks full for days?
Check back in the morning, when new slots open for later days. Confirm your postcode is right, since a wrong one shows another area’s grid.
Is a Crisp outage behind my failed payment?
A wide outage can stall payments for many shoppers. If a friend checks out fine, your bank jump or connection is the fault.
Does Crisp let me set substitutes for missing items?
Yes, the product and account screens hold a substitute choice. You can allow swaps or ask for a refund per item.
Can I change my order after checkout?
Yes, the order screen lets you add or drop items until the cut-off for your slot. After that point the order locks for packing.
Why does search show fewer products than my neighbour sees?
The range shifts a little by area and slot. A different postcode can show a smaller set.