Last updated: November 10, 2026
Is Cricket Wireless down? User reports show no current problems with Cricket Wireless
Cricket Wireless is one of those services people use without even thinking about it. Is Cricket Wireless down? Look at the real-time status and user reports below.
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Cricket Wireless problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
Your feedback
How would you rate Cricket Wireless over the past 3 months?
Most reported locations
Where Cricket Wireless reports are coming from in the last 24 hours.
No problem locations to show yet. Cricket Wireless looks fine right now. Locations appear here as soon as users submit reports.
Latest Cricket Wireless user reports
No reports yet — be the first to report a problem above.
Cricket Wireless outage history
The biggest Cricket Wireless outages on record, plus our latest check.
- 22 February 2024. About 12 hours. Customers across the country lost phone and data service when the national network failed.
- 3 June 2016. About 12 hours. Customers nationwide lost calls, texts and data from Friday evening until service returned Saturday morning.
✓ Our latest check (10 November 2026, 5:30 AM PKT): cricketwireless.com answered normally in 709 ms.
Good news. Cricket Wireless has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Cricket Wireless uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 12 October 2026 to 10 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Cricket Wireless on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Cricket Wireless is down. Checked 8 November 2026, 3:56 AM PKT.
Quiet right now. Nobody on Bluesky is saying Cricket Wireless is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Cricket Wireless Down Right Now?
No, Cricket Wireless is not down right now. The carrier, which runs on the AT&T network, is operating normally in most areas. If your phone shows no service, the trouble is probably local rather than a full Cricket Wireless outage.
Still, Cricket customers report problems daily. Phone service issues make up about 60 percent of complaints, with mobile data close behind. The live Cricket Wireless status chart at the top of this page shows fresh reports by city, so check whether others near you are affected.
Is Cricket Wireless Down for Me or Everyone?
Restart your phone first, then check the status chart here. If reports are spiking in your area, it is a Cricket Wireless outage. If reports are flat, toggle airplane mode on and off, and check whether your bill is current, since unpaid accounts lose service fast.
Why Is My Cricket Wireless Data Not Working?
Mobile data failures are the second most reported Cricket problem. Sometimes data dies while calls still work, which usually means a provisioning glitch on the account rather than a tower issue. Restarting the phone fixes it for many people. If data stays dead after a restart, the APN settings may be wrong, especially on phones brought from another carrier.
Why Does My Cricket Wireless Phone Show No Service?
A phone stuck on “No Service” after working fine often just needs a restart. If it persists, check for a local outage on the chart above, since Cricket depends on AT&T towers and a tower problem hits Cricket users too. Physical SIM issues are another cause, so try removing and reseating the SIM card.
Why Is My Cricket Wireless Bill Wrong?
Billing complaints are common. Users report family plans splitting into individual lines by mistake, or old charges lingering for months. One customer found a year of overpayments from a Cricket error. Always review the bill line by line, and call support with the specific charges questioned rather than accepting the total.
Common Cricket Wireless Problems and Fixes
No Service on Phone
Restart the phone and check the status chart for a local outage. Reseat the SIM card if the problem persists on one device only.
Mobile Data Not Working
Toggle airplane mode on and off. If data stays dead, verify APN settings match Cricket’s current values, especially on phones brought from other carriers.
Calls Dropping
Dropped calls in one location point to a weak tower signal. WiFi calling can fill the gap at home until coverage improves.
Bill Higher Than Expected
Review each line for plan changes you did not request. Call support with the bill in front of you and ask for each charge to be explained.
Can’t Reach Customer Service
Try the app’s chat option during business hours instead of the phone line. Have the account PIN ready to speed up verification.
Having a problem with Cricket Wireless?
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Frequently Asked Questions
What should I do if Cricket rejected my number transfer?
Transfers usually fail because the details sent do not match your old carrier records. A common mix-up is using your account PIN as the transfer PIN, since they are different codes. Ask your old carrier for a fresh transfer PIN, confirm the account number and ZIP, then resubmit.
Why is my Cricket data not working?
Restart the phone first. If data stays dead while calls work, check APN settings, especially on phones from other carriers. A local tower issue can also kill data.
Does Cricket Wireless use AT&T towers?
Yes. Cricket is owned by AT&T and runs on its network, so AT&T tower problems affect Cricket users too.
Why does my phone say no service on Cricket?
Restart the phone, reseat the SIM, and check the status chart for outages. An unpaid bill also cuts service quickly.
How do I fix slow Cricket Wireless data?
Check whether you hit a data cap or deprioritization threshold on your plan. Restart the phone and test in a different location to rule out tower congestion.
Why is my Cricket bill wrong?
Plan changes and split family lines cause most billing surprises. Review the bill line by line and call support with specifics.