Last updated: November 10, 2026
Is Compass down? User reports show no current problems with Compass
Buyers, sellers and agents use Compass on its website and app to search homes, build Collections with an agent and follow listings. This page tracks the Compass website and app status and the search, Collections and sign in problems users report most.
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Compass problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
Your feedback
How would you rate Compass over the past 3 months?
Most reported locations
Where Compass reports are coming from in the last 24 hours.
No problem locations to show yet. Compass looks fine right now. Locations appear here as soon as users submit reports.
Latest Compass user reports
No reports yet — be the first to report a problem above.
Compass outage history
Our latest check and the live report status for Compass.
✓ Our latest check (8 November 2026, 6:02 AM PKT): compass.com answered normally in 561 ms.
Good news. Compass has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Compass uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 11 October 2026 to 9 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
Get Compass down alerts
Leave your email and we will tell you when Compass is having problems, and when it is back up. No spam.
Compass on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Compass is down. Checked 8 November 2026, 4:26 PM PKT.
Quiet right now. Nobody on Bluesky is saying Compass is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Compass down right now?
Compass is working for most users right now. Search, Collections and home pages load as normal, and the live compass status here shows no wide failure. A real compass outage lifts reports here with agents and clients failing together.
Most friction is older. Collections that do not match between phone and desktop feel like compass down, but they usually come from the way saved spaces are built, not a live outage.
Is Compass down for me or everyone?
Test the website if the app fails, since Collections and saved searches live on your account. If the site shows your homes while reports stay flat, is compass down for me is answered: no, one door is just out of step.
Collections, saved searches and saved buildings
Compass gives you three saved spaces: Collections, saved searches and saved buildings. Who made the space, you or your agent, changes what each of you can see and do in it, which is why a home can show for your agent and hide from you.
Moving between the phone app and the desktop site adds to the mess, since names and layout differ by door. Pick one door to build the Collection, then treat the other as a viewing copy until the two settle.
Alerts that do not take you to the message
When an alert or a note lands on a home, tapping it does not always open the message. Users end up scrolling the Collection hunting a small marker on the right home. Open the Collection and sort by recent activity to find the note faster.
Search and data quality gaps
Search misses and wrong listing data are long running complaints on the platform, raised by agents as much as clients. A home that should match can sit out of results, so run the same search a second way, by map or by town, before you give up on it.
Some homes never reach public search
Some Compass sellers market a home inside Compass first, before public listing sites see it. That means public search can miss fresh homes that a Compass agent can already see in the app, which is worth knowing when a hunt feels thin.
Common Compass Problems and Fixes
Most Compass trouble is saved spaces, alerts and search gaps. These fixes cover the top user reports.
Collection looks different on my phone and computer
Open the Collection on the website and check who created it. Spaces made by an agent and spaces made by you behave differently, so build on one door and view on the other.
Alert does not open the message
Open the Collection and sort by recent activity, then look for the home with a fresh note marker. Tapping the alert does not always land on the message itself.
App crashes while browsing homes
Clear the app cache and reinstall if crashes repeat. Your Collections and saved searches sit on your account, so a fresh install keeps them safe.
Search misses a home I know is listed
Run the search a second way: draw it on the map or widen the town. Some homes are marketed inside Compass first, so ask your agent to check the inside view too.
Saved homes in the wrong order
The app does not let you sort a Collection your own way. Mark your top homes in the Collection notes with your agent, or keep a short ranked list in a second, smaller Collection.
Having a problem with Compass?
Comments are public and help others understand the issue.
Frequently Asked Questions
Why does my Compass Collection differ between app and desktop?
Layout and labels differ by door, and who created the space changes what shows. Build the Collection on one door and use the other for viewing until they match.
How do I find a message an alert told me about on Compass?
Open the Collection, sort by recent activity, and look for the home carrying the fresh note marker. Alerts do not always deep link to the message.
What is a Compass Collection?
It is a shared space where you and your agent keep homes you are tracking, with notes on each one. Either side can start one, and the creator shapes what the space can do.
Does Compass show every home for sale?
No. Some sellers start inside Compass before a home reaches public sites, and search misses happen too. A second search by map, plus your agent view, covers more ground.
Can I reorder homes inside a Compass Collection?
The app does not offer your own sort order for saved homes. Users rank homes with notes instead, or keep the top picks in a second smaller Collection.
What if is Compass down for me but my agent sees everything?
Then your door or app copy is out of step, not the platform. Sign in on the website, check the Collection there, and reinstall the app if it still disagrees.