Last updated: November 10, 2026
Is Co-op down? User reports indicate possible problems with Co-op
Co-op Food runs the Co-op membership app and online food shop. Members use the app to pick weekly offers, check points and show a digital membership card.
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Co-op problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
Your feedback
How would you rate Co-op over the past 3 months?
Most reported locations
Where Co-op reports are coming from in the last 24 hours.
No problem locations to show yet. Co-op looks fine right now. Locations appear here as soon as users submit reports.
Latest Co-op user reports
No reports yet — be the first to report a problem above.
Co-op outage history
The live report status for Co-op, updated as reports come in.
Good news. Co-op has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Co-op uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 12 October 2026 to 10 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
Get Co-op down alerts
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Co-op on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Co-op is down. Checked 8 November 2026, 5:06 PM PKT.
Quiet right now. Nobody on Bluesky is saying Co-op is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Co-op down right now?
Co-op is working for most members right now, with no sign of a wide outage. The membership app and the website are both signing people in as normal.
The Co-op status on this page is built from live reports by members. When reports jump, the app or the website is often struggling. A calm line means both are fine.
Is Co-op down for me or everyone?
Reports from many towns at the same time point to a wider Co-op outage. One area only points to a fault near you or with your connection. Try the app and the website side by side, since a real outage hits both at once.
Sign-in problems on the app and website
Sign-in is the step that fails most when the Co-op service is under strain. The app can say your details are wrong even when they are right. At the same time, the website can refuse the same email and password.
A sign-in fault can also block password resets and new registrations. That leaves members stuck outside their accounts on every screen. When both fail together, the fault sits with Co-op and not with your phone.
Membership number and account details
Members sign in with the number on their membership card and their postcode. The app rejects the number if a space or a digit is out of place. An old postcode can also block you if you moved and never updated it.
Points and weekly offers in the app
The app shows your points and lets you pick your weekly offers. During a fault, the points total can vanish from the home screen. Offers can also refuse to load, so you cannot pick or change them. Your points stay on your account while the app catches up.
Voucher barcodes and the digital card
The app holds a digital card and barcodes for your chosen offers. Sometimes the barcode area opens blank after an app update. Logging out on the membership website, then back into the app, often brings the barcodes back.
Common Co-op Problems and Fixes
Most Co-op faults clear once the service settles, but these steps fix the ones on your side.
The app says your details are wrong
Check the email and password for typing errors first. If they are right, try signing in on the Co-op website. When the website says the same thing, wait, since a sign-in fault makes good details look wrong.
Your membership number is rejected
Type the full number from your card with no spaces. Check that the postcode you enter is the one on your account. If you moved, try your old postcode, then update it once you are in.
Password reset will not work
Wait before you try again, since reset links can fail during a sign-in fault. Check your spam folder for the reset email when it does send. If no email comes after a few tries, the fault is likely on the Co-op side.
Your points total is not showing
Pull the home screen down to refresh the app. Sign out, close the app, then sign in again to load a fresh total. Points you earned stay on your account even when the app cannot show them.
Offer barcodes open blank in the app
Sign out of the membership website in your browser first. Then delete the app and install the latest version. Sign back in and open the offers tab, and the barcodes should show again.
Having a problem with Co-op?
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Frequently Asked Questions
Is the Co-op app down or is it just my phone?
If the website refuses your sign-in too, the problem is wider than your phone. Reports on this page show if other members are hit at the same time. When reports stay low, the fault is likely on your device.
Why can I not reset my password?
Password resets run through the same sign-in system as the app. When that system has a fault, reset emails stop or the links fail. Wait for the service to settle, then request one fresh link.
How do I sign in without the app?
Use the Co-op membership website in a browser with the same email and password. You can check points and pick offers there. The digital card and offer barcodes only live in the app, though.
What happens to my points during an outage?
Your points stay safe on your membership account. The app may show an empty or old total while the service is down. The right total should appear once sign-in works again.
Does the digital card work when the app is down?
If you are already signed in, the card on your phone often still opens. Signing in fresh needs the service to be up. Shops scan your card at the till in the normal way once you can open it.
Can I change my weekly offers in the app?
Yes, offers can be picked and changed in the offers tab when the service is up. During a fault that tab may not load at all. Any offers you picked earlier stay live on your account.