Last updated: November 10, 2026
Is Close down? User reports indicate possible problems with Close
Close is a CRM built for inside sales teams, with calling, SMS, and email built into one app. Sales reps use it to work leads, run calling campaigns, and track deals without extra tools.
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Close problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
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How would you rate Close over the past 3 months?
Most reported locations
Where Close reports are coming from in the last 24 hours.
No problem locations to show yet. Close looks fine right now. Locations appear here as soon as users submit reports.
Latest Close user reports
No reports yet — be the first to report a problem above.
Close outage history
Our latest check and the live report status for Close.
✓ Our latest check (8 November 2026, 2:30 AM PKT): close.com answered normally in 57 ms.
Good news. Close has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Close uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 11 October 2026 to 9 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Close on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Close is down. Checked 8 November 2026, 11:40 AM PKT.
A few mentions. Nothing wide is going on.
- @ruralanarchy.bsky.social 8 Nov, 9:54 AM PKT
As me and mine were hunkering down and relying on that months long supply of food so we didn't get COVID, those assholes were threating to kill people over their barber having to close down. - @says-rights.northsky.social 8 Nov, 7:40 AM PKT
I expressed serious concerns that they would try to declare martial law or close down polls with his private ICE goons squads or some shit, but I guess we are saving that move for 2028, which will be funny because all of
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Close Down Right Now?
No. Close is working normally right now and no platform-wide problem is open. If calls or email fail, check your number, headset, and inbox connection first. This page tracks Close status through live reports from sales teams.
Close is a customer relationship platform made for inside sales teams. Calling, texting, and email sit inside the CRM, so reps never switch tools to reach a lead. It also runs automated calling campaigns and records calls for coaching. When a Close outage hits, reps can lose calling and their pipeline view at the same time.
Is Close Down for Me or Everyone?
Wondering is Close down for me or everyone? Check the graph above. A flat graph points to your own account, number, or network. Voice calls need a steady connection and a working headset path. A tall spike in reports means a Close outage is affecting many teams, and waiting beats repeated restarts.
Why Won’t Calls Connect in Close?
Call failures usually trace back to the browser or network. The built-in phone uses your internet connection, so weak Wi-Fi breaks audio first. Firewalls at offices often block the voice ports the phone needs. Testing a call from home or a phone hotspot reveals the block fast.
Number problems cause a different kind of failure. A number that lost its registration or hit a carrier limit will not dial out. Check the number state in your settings. Also confirm the lead’s number format includes the country code for international calls.
Why Are SMS Messages Not Sending?
Carriers filter texts that look like spam, and new numbers face extra checks in the United States. Business texting now needs registered sender details in many cases. Short messages with links get filtered most often. Send a plain test text to your own phone to check delivery.
Why Is Email Sync Behind?
Close syncs with your email account in the background. A changed email password breaks the link until you reconnect it. Large inboxes also sync slowly after the first connection. Reconnect the inbox from your settings and give the first sync time to finish.
Common Close Problems and Fixes
No Audio on Calls
Check that the browser can use your microphone and the right headset is picked. Browser permissions often reset after updates. Reload the app and allow microphone access when asked.
Calls Dropping Mid-Conversation
Switch from Wi-Fi to a wired connection for calling sessions. Close other apps that upload or stream during calls. Dropping at the same time daily can point to your office network schedule.
Login Page Not Accepting Password
Reset your password from the sign-in page and watch for the email. Teams using single sign-on must enter through their company link. Clear saved logins if the browser fills an old password.
Search Results Look Wrong
Smart views depend on filters that can hide leads by mistake. Clear the filters and run a plain name search. New leads can take a short time to appear in filtered views.
App Feels Very Slow
Long lead lists and many open tabs slow the app down. Close unused tabs and restart the browser. Slowdowns for the whole team at once suggest a platform problem instead.
Having a problem with Close?
Comments are public and help others understand the issue.
Frequently Asked Questions
Can importing leads in Close update existing leads instead of creating duplicates?
Close matches imported rows to existing leads by the fields you map, and unmatched rows become new leads. Clean your spreadsheet and remove repeated emails and phone numbers before you import. Then map the matching fields carefully so existing leads get updated.
Why can’t I make calls in Close?
Your network may block voice traffic, or your number may have a registration problem. Test a call from another network to narrow it down.
Why are my text messages not delivered?
Carrier filters block texts that look like spam, and unregistered business numbers face extra checks. Send a plain test text to confirm.
Why is my email not syncing in Close?
A changed email password breaks the connection. Reconnect your inbox in settings and allow time for a full sync.
Why is there no sound on my calls?
The browser may lack microphone permission or use the wrong headset. Check permissions and the audio device picked in call settings.
What should I check if I am not getting task reminders in Close?
Task reminders depend on your notification settings inside Close and on your browser or phone settings. Turn on task notifications in your Close settings first. Then allow notifications for Close in your browser or device settings.