Last updated: November 9, 2026
Is Clicks down? User reports show no current problems with Clicks
The Clicks app puts your digital ClubCard, pharmacy orders and online shopping in one place. You snap a photo of a script, order repeats, book clinic visits and shop for delivery or collection. This page tracks Clicks status as shoppers report faults, collecting Clicks down reports from across the country.
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Clicks problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
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Most reported locations
Where Clicks reports are coming from in the last 24 hours.
No problem locations to show yet. Clicks looks fine right now. Locations appear here as soon as users submit reports.
Latest Clicks user reports
No reports yet — be the first to report a problem above.
Clicks outage history
Our latest check and the live report status for Clicks.
✓ Our latest check (7 November 2026, 8:51 AM PKT): clicks.co.za answered normally in 249 ms.
Good news. Clicks has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Clicks uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 10 October 2026 to 8 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
Get Clicks down alerts
Leave your email and we will tell you when Clicks is having problems. One email per outage, no spam.
Clicks on social media
An early signal from outside our site, watched in rotation.
The first check for Clicks is in the queue. Its result will appear here as soon as it runs.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Clicks down right now?
Live Clicks status leads this page, built from Clicks down reports that shoppers and patients send in. A quick spike means the app or site is failing for many users at once. A steady, low graph points at your sign-in, your card link or your signal.
Open the app and try a simple search for a daily item. If results load but your ClubCard area spins, the shop is fine and your profile needs work. If nothing loads anywhere, restart the app and test the Clicks site in your browser too.
Is Clicks down for me or everyone?
Ask a family member to open the app on their phone at the same time. If their ClubCard loads and yours errors, the fault sits in your link or login. If blank screens meet you both, the problem is wider, and the wisest move is to wait it out.
Loading My ClubCard deals before you shop
My ClubCard deals are savings picked for you, and they only count once you load them to your card. Load the deals in the app before a shop, in store or online. The till or the checkout then takes the saving off on its own.
Your digital ClubCard lives in the app with its own barcode for the till. Scanning it earns points and lets you spend cashback without the plastic card. The rewards area shows your points, cashback and recent card activity.
Sending a photo of your script to the pharmacy
The pharmacy area lets you snap a photo of a new script and send it to your store. The pharmacists prepare the medicine, and an SMS lands when the bag is ready. Straight photos in good light read best, so lay the script flat first.
Ordering repeats and watching the count run down
Repeats sit in the pharmacy area with the number of repeats left on each line. Order the next round from that screen, and the store readies it for collection. During a Clicks outage the repeats list can refuse to load. An old SMS or a past receipt then helps the counter while the app is dark.
Booking a clinic visit from the app
Clicks clinics take bookings inside the app, where you pick the clinic, the day and the time slot. The booking shows in the app with the clinic details. Arrive with your ID, and the booking name must match the patient.
Common Clicks Problems and Fixes
ClubCard links and script uploads cause most app trouble at Clicks. Find your fault below and try the fix before you queue at the counter.
ClubCard refuses to link
Type the card number exactly as printed, without spaces. An error that offers you a new card number is a known snag. Do not accept it, because a fresh card can strand your vouchers. Sign out, update the app, and try the link once more.
One-time code never arrives
The code goes to the phone number and email tied to your card. Check both inboxes and give it a few minutes before you ask again. Old numbers on the profile are the usual reason, and the profile area lets you fix them.
Script photo will not send
Retake the photo in bright light with the whole script in frame. Big, blurry photos fail most often, so move closer rather than zooming. If the upload stalls, switch from Wi-Fi to mobile data and send again.
Collection order split without warning
Stores pack from their own shelves, so part of an order can wait at another branch. The order screen lists what is ready and where. Read it before you travel, and take your ID for each collection.
App search hides common products
Search by the exact product name, or scan the barcode if you have the item at home. Brand-first searches work better than long phrases in this app. Clearing recent searches also frees a stuck search box.
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Frequently Asked Questions
How do I link my ClubCard in the app?
Open the ClubCard area and enter your card number as printed. The app ties the card to your profile, and your points and cashback show after the link.
Can I order my script repeats on the app?
Yes. The pharmacy area lists your repeats and how many are left. Pick the line you need and the store readies it for collection.
When will my medicine be ready to collect?
The pharmacy sends an SMS when the bag is ready for collection. Script orders are often ready within a few hours.
How do clinic bookings work in the app?
Pick your clinic, then a day and a time slot that suits you. The booking saves in the app, so arrive with your ID at that time.
Can I spend my cashback on online orders?
Yes. Your cashback balance shows at checkout when you shop signed in. Points keep earning on the same orders as usual.
Where do I see my points balance?
The ClubCard area of the app shows your points, cashback and latest card activity. The same figures appear when you shop on the website signed in.