Last updated: November 11, 2026
Is Citymove down? User reports show no current problems with Citymove
Citymove is the Prague mobility app from Operátor ICT, the city's own technology company. Drivers pay for parking in Prague zones with saved plates. Other users plan public transport trips, watch live tram and bus positions and find shared bikes and chargers.
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Citymove problems reported in the last 24 hours
Most reported problems
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Most reported locations
Where Citymove reports are coming from in the last 24 hours.
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Latest Citymove user reports
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Citymove outage history
Our latest check and the live report status for Citymove.
✓ Our latest check (11 November 2026, 12:10 AM PKT): citymove.app answered normally in 484 ms.
Good news. Citymove has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Citymove uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 13 October 2026 to 11 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Citymove on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Citymove is down. Checked 9 November 2026, 3:51 PM PKT.
Quiet right now. Nobody on Bluesky is saying Citymove is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Citymove down right now?
Citymove is open and working across Prague right now. The Citymove status panel on this page follows the app, parking payments and the live vehicle feed. Citymove down reports from Prague drivers and riders land here through the day.
Most reports on a quiet day trace to one saved card or one parking zone. Payments and trip planning failing together across the city points at the app backend.
Is Citymove down for me or everyone?
Try paying or planning inside Citymove, then open the operator’s web pages on the same phone. If the pages load while the app spins, your app session carries the fault. If both fail and Citymove down reports climb here, the outage covers Prague users broadly. Switching from wifi to mobile data settles whether your home network is the blocker.
Paying for Prague parking inside Citymove
You save your plates once, pick the zone on the map and set the parking length. One tap pays, and the session counts down on the home screen. Ending early stops the meter, and extending takes one more tap.
The app also covers P+R car parks and shopping centre parking. CCS cards work beside normal bank cards at payment.
One route, three networks: the Citymove planner
The planner joins metro, trams and buses with walking legs across Prague. Live positions of trams and buses draw on the map while you wait. Nearby shared bikes and charging points appear as extra layers. Travellers who land in a new city often book a guided tour through Civitatis and keep the voucher on the phone.
How a Citymove outage shows up in daily use
A Citymove outage blocks new parking payments before it touches running sessions. Sessions already paid keep counting down and stay valid for wardens. The trip planner falls back to static timetables when the live feed drops.
Can Citymove end parking before the paid time runs out?
Ending a session early is built in, and the unused part follows the zone rules. The button sits on the active session card. Wardens see the ended session in their own system right away.
Common Citymove Problems and Fixes
Citymove trouble usually involves a parking payment, a plate that vanished or frozen live positions. Pick the fix that matches your app screen.
Pay for parking when the card charge fails
Check the saved card is still valid and cleared for online payments. Approving the charge in your banking app finishes most stuck payments. A CCS card saved in the profile works as a second route for drivers who hold one.
Restore a plate that disappeared from the profile
Sign out and back in so the plate list reloads from your account. Plates added while signed out stay on the guest profile only. Re-adding the plate with its photo note takes under a minute.
Restart a parking session that ended by itself
A session can end when the app loses the zone signal at the edge of a zone border. Check the session history to see the exact end time. Starting a fresh session for the same plate covers the car while you query the first one.
Bring live tram positions back to the map
Tap the layers control and switch the vehicle layer off and on. Vehicles report in bursts, so a tram can sit still between updates. If every line freezes together, the city position feed is down, not your phone.
Get the parking reminder that never fires
Allow notifications for Citymove in the phone settings and check the reminder toggle on the session card. Battery savers can mute the alert on some phones. The countdown on the home screen still runs without the alert.
Having a problem with Citymove?
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Frequently Asked Questions
Why did my Citymove parking session stop before its time?
Sessions end early when you end them by hand or when the zone check fails at a border street. The history card shows who ended the session and when. Support reviews wrong ends from that record.
How many plates can I save in Citymove?
The profile holds several plates, each with a note or photo of the car. Picking the right plate before paying matters, since wardens check the plate, not the driver. Family cars share one account this way.
What does Citymove charge for paying through the app?
Parking prices follow the city zone tariff shown before you pay. The app itself adds no fee on top of the zone price. The receipt lists the zone, plate and paid window.
Can Citymove pay for parking outside Prague?
The payment part covers Prague zones, P+R sites and partner car parks in the city. Other towns run their own parking apps. Trip planning in the app also centres on Prague transport.
Does Citymove sell public transport tickets?
Citymove plans trips and shows live vehicles but sends ticket buying to the PID Lítačka app. The planner states which ticket the trip needs. Saved routes carry over by hand between the two apps.
Where do I find receipts for past parking?
Session history in the profile lists every paid parking with its receipt. Receipts download for expense claims at work. Each record shows zone, plate, start and end.