Last updated: November 10, 2026
Is Carris down? User reports show no current problems with Carris
Carris runs the buses, trams, funiculars and lifts of Lisbon, with routes, live times and pass services on carris.pt. Its CARRISway app shows where each vehicle is and counts down arrivals at your stop. It also loads credit or passes onto a navegante card from the phone.
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Carris problems reported in the last 24 hours
Most reported problems
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Most reported locations
Where Carris reports are coming from in the last 24 hours.
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Latest Carris user reports
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Carris outage history
Our latest check and the live report status for Carris.
✓ Our latest check (10 November 2026, 8:39 AM PKT): carris.pt answered normally in 111 ms.
Good news. Carris has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Carris uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 12 October 2026 to 10 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Carris on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Carris is down. Checked 9 November 2026, 5:41 PM PKT.
Quiet right now. Nobody on Bluesky is saying Carris is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Carris down right now?
Carris answers on both its site and its app at the moment. The Carris status board at the top of this page watches the live map, stop countdowns and pass top-ups. Carris down reports from riders collect here through the day, so a network-wide fault stands out fast.
A quiet day still brings single-tool complaints, most often a countdown that drifts at one stop. Trouble on every screen at once points inside the operator, not at your phone.
Is Carris down for me or everyone?
Open CARRISway on your phone and carris.pt in a browser side by side. If the site plans your trip while the app shows a blank map, your connection is fine and the app build carries the fault. If both refuse to load while reports climb on this page, the problem covers the whole network.
How CARRISway live times fill the stop screen
CARRISway plots each bus and tram on a street map of Lisbon. Tapping a stop lists the lines calling there with minutes until each vehicle pulls in. You search by stop name, street or line number, and the screen refreshes as vehicles move.
The same feed drives the stop pages on carris.pt, where each line page shows its full route and stops in order.
What the navegante top-up inside CARRISway does
The app reads a navegante card held against the phone and shows its current load. You add zapping credit or a monthly pass and pay with MB Way or a bank card. The new load writes to the card during the same tap, so no machine visit is needed.
Where service alerts land on carris.pt
Works, strikes and street closures appear in the notices area of the site before they hit the streets. Each notice names the lines touched and the stops skipped. A planned Carris outage of one tool, such as the top-up service, gets its own short notice there too.
Can one navegante card hold two products?
A navegante card carries one travel product at a time. Loading a monthly pass over zapping credit replaces the credit view until the pass runs out. CARRISway shows the active product on the card screen.
Common Carris Problems and Fixes
Rider complaints about Carris gather around drifting countdowns and top-ups that never reach the card. The repairs below follow the screens where those faults appear.
Bring back live times on a frozen CARRISway map
Pull the map down to force a fresh load of vehicle positions. If dots stay frozen, close the app fully and open it again on a steady signal.
Fix a navegante top-up that never reaches the card
Hold the card flat against the back of the phone until the success screen shows. Moving the card early breaks the write and the credit stays in the app. Start the top-up again and keep the card still until the final beep.
Clear a CARRISway sign-in that loops
Type the password by hand once, since a saved old password loops the form. If the loop survives, reset the password from the sign-in screen and use the new one in the app. The site account and the app account are the same login.
Repair a stop QR code that opens an error
Point the camera at the code in good light and hold the phone steady. A worn code on the pole often fails, so type the stop number into CARRISway instead.
Unstick a pass order stuck at payment on carris.pt
Check your bank app before paying twice, since a held amount often means the order went through. If no mail arrives within the hour, the order history in your site account shows its true state.
Having a problem with Carris?
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Frequently Asked Questions
Why does CARRISway show my bus two streets away when it is at the stop?
The map draws positions from the vehicle feed, which updates in steps rather than second by second. A bus between two updates sits drawn at its last sent point.
How do I top up a navegante card inside CARRISway?
Open the card area of the app and hold your navegante card against the phone. Pick zapping credit or a pass, pay with MB Way or a card, and keep the pass touching the phone until the write ends.
What does zapping mean on a navegante card?
Zapping is stored credit that pays one ride at a time across Lisbon transport. Each boarding takes the ride price from the balance.
Can I order a navegante card on carris.pt?
Yes, the site sells the card online and sends it to your home or holds it at a sales point. The order form asks for a photo for personal passes.
Does CARRISway cover the funiculars and the Santa Justa lift?
Yes, the app lists the funiculars and the lift with their stops and running times. Works or closures on those lines appear in the notices area as well.
Where do I read about a strike or works on my line?
The notices area of carris.pt lists strikes, works and route changes line by line. CARRISway pushes the same notices for lines you marked as favourites.