Last updated: November 9, 2026
Is Carris Metropolitana down? User reports indicate possible problems with Carris Metropolitana
Carris Metropolitana runs the metropolitan bus network around Lisbon, covering towns such as Amadora, Oeiras, Almada and Seixal under one brand. Its site and app carry the four-digit lines, stop timetables and navegante fares for the whole ring outside the city centre.
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Where Carris Metropolitana reports are coming from in the last 24 hours.
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Carris Metropolitana outage history
Our latest check and the live report status for Carris Metropolitana.
✓ Our latest check (8 November 2026, 10:51 PM PKT): carrismetropolitana.pt answered normally in 108 ms.
Good news. Carris Metropolitana has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Carris Metropolitana uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 11 October 2026 to 9 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
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Is Carris Metropolitana down right now?
Carris Metropolitana responds on its site and in its app at present. The Carris Metropolitana status panel at the top of this page follows line search, stop times and the alert service. Carris Metropolitana down reports from passengers gather here as they arrive, so a broad failure is easy to spot.
Single-line complaints often trace back to a timetable change that one screen already shows. Failures across search, maps and alerts at once point to the platform itself.
Is Carris Metropolitana down for me or everyone?
Search for your line in the app, then run the same search on carrismetropolitana.pt. If the site answers while the app spins, your account and phone are fine and the app is the broken half. If both come back empty while reports rise here, the fault is shared across the network. Try a well-known stop as a control, since quiet stops list few departures.
What the Carris Metropolitana app puts on your home screen
The app opens on a home screen you shape yourself. Favourite lines and stops sit at the top with their next departures. A search field finds any line by its four-digit number or any stop by name.
Alerts for your favourites land as phone notifications.
How approach alerts warn you before the bus reaches your stop
Pick a stop and a distance, and the app watches the bus for you. When the vehicle crosses your chosen distance, a notification lands without the app staying open. The alert follows the live position, not the printed timetable.
When printed timetables and live times disagree
The site prints the planned timetable for each stop, while the app blends plan and live position. A bus held in traffic shows late in the app but on time in print. That gap is normal traffic, not a Carris Metropolitana outage on either screen.
Does the app sell navegante passes?
The app shows navegante fares and pass types for metropolitan trips. Buying and loading happen through the navegante channels and the CARRISway top-up flow. Your trip price in the app depends on the pass you hold, which the fare screen spells out.
Common Carris Metropolitana Problems and Fixes
Passengers write in about alerts that stay silent and timetables that argue with the app. Each repair below sits with the screen that causes it.
Wake an approach alert that never fires
Open the alert settings and check the distance is not set wider than the whole trip. Allow notifications for the app in the phone settings and lift battery limits for it. A test alert on a favourite stop proves the chain works again.
Fix line search that returns nothing
Type the full four-digit line number, since short numbers belong to the city network. Clear the municipality filter, which hides lines from other towns. If search still fails, the stop search by name reaches the same line page.
Bring back a favourite that left the home screen
Sign in first, since favourites live on your account, not on the phone. A signed-out app shows a plain home screen without your lines. If a favourite is still missing, add it again from the line page star.
Clear a stop page with no departures
Move the day selector to today, since late evening views roll to the next morning. Pick the direction tab that matches your side of the road.
Sort out a fare the app shows wrong
Check which pass the fare screen assumes, since prices change with the pass type. Municipal and metropolitan navegante passes price the same trip apart. Set your real pass in the profile so quotes match your card.
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Frequently Asked Questions
Why did my approach alert arrive after the bus left?
The alert fires when the bus crosses the distance you set, using live positions that update in steps. Widening the alert distance gives the notice room to land early.
How are Carris Metropolitana lines numbered?
Metropolitan lines carry four digits, and the first digit marks the broad area served. The line page in the app shows the full route behind each number. City lines inside Lisbon keep their shorter Carris numbers.
What is the difference between Carris and Carris Metropolitana?
Carris runs buses and trams inside Lisbon itself. Carris Metropolitana covers the ring of towns around the capital, run under the metropolitan transport authority. Both accept the navegante card, and many riders use the two back to back.
Can I plan a full trip in the app?
Yes, the planner links metropolitan buses with the city network and trains. It shows walking legs, changes and total time.
Does the site list stops my line skips during works?
Yes, works notices on the site name the affected lines and the stops out of use. The app shows the same notices on the line page.
Where do I check the price of a single metropolitan trip?
The fares area of the site lists single tickets and passes by area. The app quotes the same prices once your pass type is set.