Last updated: November 11, 2026
Is Caocao Mobility down? User reports show no current problems with Caocao Mobility
Caocao Mobility is the ride-hailing service backed by carmaker Geely. Riders book standard and premium cars, join pooled rides, and track drivers in the app, with many cars drawn from Geely's own electric fleet.
Report a problem !
Select which issue applies
Caocao Mobility problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
Your feedback
How would you rate Caocao Mobility over the past 3 months?
Most reported locations
Where Caocao Mobility reports are coming from in the last 24 hours.
No problem locations to show yet. Caocao Mobility looks fine right now. Locations appear here as soon as users submit reports.
Latest Caocao Mobility user reports
No reports yet — be the first to report a problem above.
Caocao Mobility outage history
The live report status for Caocao Mobility, updated as reports come in.
Good news. Caocao Mobility has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Caocao Mobility uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 13 October 2026 to 11 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
Get Caocao Mobility down alerts
Leave your email and we will tell you when Caocao Mobility is having problems, and when it is back up. No spam.
Caocao Mobility on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Caocao Mobility is down. Checked 10 November 2026, 2:01 AM PKT.
Quiet right now. Nobody on Bluesky is saying Caocao Mobility is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Caocao Mobility down right now?
Riders check Caocao Mobility status when the app spins on finding a driver and every car on the map stands still. The Caocao Mobility down reports on this page surge when matching, maps, and payments fail across a city together. An empty street at midnight in a small district is thin supply, not an outage.
A city-wide Caocao Mobility outage breaks matching for every rider at once and freezes driver positions mid-street. Booking screens hang on the same step for premium and standard cars alike. When riders across districts report identical frozen maps, the dispatch platform is down.
Is Caocao Mobility down for me or everyone?
Try booking from a busy corner such as a station exit. Cars appearing there while your street stays empty points at local supply. It failing there too, with reports here climbing, marks a shared platform fault.
What decides how fast a driver gets matched?
Matching weighs distance, direction, and how many drivers sit free in your grid. Rush hours drain grids as trips stack up, so the same corner matches in seconds at noon and crawls at six. Premium fleets run thinner than standard cars, which stretches their match times further on wet evenings. Surge pricing rises in the same drained grids, rewarding drivers who stay.
How does a pooled ride build its route?
The system threads your trip with riders heading the same way and reorders pickups as new matches join. Each added rider bends the route a little, and the fare discount pays for those bends. The app shows the current stop order, which shifts only while the car is still collecting passengers. Travellers who hop to the islands off New England often fly the short leg with Cape Air from the mainland.
Why did my matched driver cancel the trip?
Drivers cancel for wrong pickup pins, long waits at the kerb, and trips that fight their direction home. The platform rematches you automatically after most cancels. Repeated cancels from the same corner usually trace to a pin dropped inside a compound gate drivers cannot enter.
When does the fare shown at booking become final?
The estimate locks into a final fare once the trip ends and the real distance settles. Tolls and long detours ordered by traffic control land on top of the estimate. The receipt splits those lines out, so a higher final fare shows its reasons rather than hiding them.
Common Caocao Mobility Problems and Fixes
Ride faults repeat at dropped pins, drained grids, and pool routing. The fixes below work those three points in order.
Drag the pickup pin to the gate drivers actually use
Compound gates and station exits decide whether a driver can reach you. Set the pin on the road at the main gate, not on your building. Accurate pins cut cancels more than any other single change.
Walk to a main road when your grid shows no cars
Matching scans outward from your position, and main roads hold the passing fleet. Two minutes of walking often beats ten minutes of waiting on a side street. Station exits and mall gates hold the densest supply in most districts. The estimate refreshes as you move toward denser grids.
Check the stop order before blaming a pool detour
Open the trip screen and read the pickup order for your pooled ride. A stop listed ahead of yours explains the bend in the route. The order freezes once the car fills, so later bends stop.
Pay with the wallet when a card declines mid-trip
Card checks can fail on small ride amounts after bank-side risk prompts. The in-app wallet settles the fare without that prompt. A settled fare releases your next booking at once.
Rebook standard when premium matching stalls
Premium fleets run thin outside business districts. Switching the same trip to a standard car widens the matching pool at once. You can request premium again once you are moving toward denser areas.
Having a problem with Caocao Mobility?
Comments are public and help others understand the issue.
Frequently Asked Questions
What leaves Caocao Mobility with no drivers near me?
Thin supply in your grid is the usual cause, worst at rush hour and in rain. Walk toward a main road to enter denser matching. City-wide emptiness with reports rising here means an outage.
How do I tell if Caocao Mobility is down or just busy?
Book a test from a station exit or mall gate. Cars matching there means local supply. Failure at busy corners too points to the platform.
Why did the driver cancel after accepting?
Wrong pins and long kerb waits cause most cancels. The app rematches automatically. Fix your pickup pin to the main gate to stop repeat cancels.
Can I avoid detours on a pooled Caocao ride?
Pooling trades route bends for a lower fare by design. Solo rides cost more and run direct. The stop order shows expected bends before you commit.
Does Caocao Mobility run its own cars?
Much of the fleet comes from Geely, its parent carmaker. Partner drivers add supply in many cities. Vehicle checks follow the same standard in every city. Car standards stay uniform across both groups.
Why is my final fare higher than the estimate?
Tolls and ordered detours add to the estimate after the trip. The receipt lists each extra line. Dispute a wrong line from the receipt screen.