Last updated: November 11, 2026
Is Botkeeper down? User reports indicate possible problems with Botkeeper
Millions count on Botkeeper to get through their day. Is Botkeeper down? Look at the real-time status and user reports below.
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Botkeeper problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
Your feedback
How would you rate Botkeeper over the past 3 months?
Most reported locations
Where Botkeeper reports are coming from in the last 24 hours.
No problem locations to show yet. Botkeeper looks fine right now. Locations appear here as soon as users submit reports.
Latest Botkeeper user reports
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Botkeeper outage history
Our latest check and the live report status for Botkeeper.
✓ Our latest check (10 November 2026, 7:46 AM PKT): botkeeper.com answered normally in 105 ms.
Good news. Botkeeper has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Botkeeper uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 12 October 2026 to 10 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Botkeeper on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Botkeeper is down. Checked 8 November 2026, 6:53 AM PKT.
Quiet right now. Nobody on Bluesky is saying Botkeeper is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Botkeeper Down Right Now?
No, Botkeeper is not down right now. The platform is running and users can log in, sync their books, and reach their dashboards without a widespread outage blocking access.
Botkeeper is an AI-powered bookkeeping service built for accounting firms and small businesses. It connects to bank accounts and accounting software to sort transactions on its own. When the site or app will not load, the cause is usually local, like a browser issue or a login problem, rather than a full outage.
Is Botkeeper Down for Me or Everyone?
If Botkeeper is down for you but the status looks fine, try another browser or your phone. A quick test on a different network tells you if the trouble sits with your connection or with the platform itself.
Why Can I Not Log In to Botkeeper?
The most common login trouble comes down to small mistakes. A wrong email address or an old saved password blocks many people at the door. If you use more than one email, make sure you are trying the one tied to your account.
If the password reset email never shows up, check the spam or junk folder. Give it a few minutes, then ask for a new link. Old reset links expire, so always use the newest one.
Is Botkeeper Shutting Down?
Some users have come across pages saying Botkeeper has shut down and suggesting other tools. This has caused real confusion for firms that still rely on the service every day.
If you see a shutdown notice or cannot reach your data, contact support right away before moving anything. Do not delete your account or export everything in a panic. Get a clear answer about your firm’s access first.
Why Is My Bank Feed Not Syncing?
A bank feed that stops syncing is one of the most reported headaches. It often starts after a bank changes its login page or asks for re-verification. The connection then sits stale until you reconnect it. Bank connections sit behind many money tools, and in Angola customers check their accounts through BPC online banking.
Open the banking connection settings and re-link the account. Use the bank’s current login details. After reconnecting, give the sync a full day to pull the missing transactions before assuming something is broken.
Why Is the Dashboard Loading So Slowly?
A dashboard that crawls usually points to a heavy browser session rather than a broken platform. Too many open tabs and a full cache slow everything down.
Clear the cache, close extra tabs, and reload. If the firm portal still drags, try an incognito window. That strips out extensions that often fight with web apps.
Common Botkeeper Problems and Fixes
Login page will not load
First check your internet connection, then clear the browser cache and cookies. Try logging in from a different browser. If the page still hangs, the issue may sit with your network, so test on mobile data.
Password reset email never arrives
Wait ten minutes and check spam and junk folders. Make sure you typed the right account email. Request one fresh reset link and use it at once, since older links stop working.
Bank transactions are missing
Reconnect the bank feed in the settings and confirm the login still works at the bank’s own site. Allow up to 24 hours for the sync to catch up after a reconnect.
Reports look wrong or outdated
Refresh the data source and re-run the report. If numbers still look off, check whether a bank feed paused syncing, since stale feeds are the usual cause of outdated reports.
Cannot reach support
Use the help or contact section inside the dashboard rather than an old bookmarked link. If chat is offline, send an email with your firm name and a screenshot of the error.
Having a problem with Botkeeper?
Comments are public and help others understand the issue.
Frequently Asked Questions
How do I stop Botkeeper from putting my invoice lines in the wrong category?
The automation learns from past coding, so one wrong mapping can repeat on every similar invoice. Mixed invoices with labor and materials on one bill confuse it most. Fix the mapping on one bill and save the rule so later bills follow it.
Why can I not log in to Botkeeper?
Double-check the email tied to your account and reset the password if needed. Clear the cache or try another browser. Check spam for the reset email.
Is Botkeeper shutting down?
Some pages online suggest alternatives after a shutdown, which has confused users. If you are unsure about your account, contact Botkeeper support directly for a straight answer.
Why is my bank feed not syncing with Botkeeper?
Banks often change their login pages, which breaks the feed. Reconnect the account in the settings and allow up to a day for transactions to reappear.
What should I check when Botkeeper rejects my historical records during import?
Imports follow strict format rules, so one wrong column or date format can stop the whole file. Download the sample template and match your file to it exactly. Import one month first and check the numbers before adding the rest.
What should I do if my Botkeeper dashboard is slow?
Clear your browser cache, close extra tabs, and try an incognito window. This fixes most slowness, which is rarely a platform outage.