Last updated: November 10, 2026
Is BMCI down? User reports show no current problems with BMCI
BMCI Connect carries accounts, cards and transfers for BMCI customers on phone and web. When BMCI down moments hit, users report them here, and this page turns those reports into a clear BMCI status picture.
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BMCI problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
Your feedback
How would you rate BMCI over the past 3 months?
Most reported locations
Where BMCI reports are coming from in the last 24 hours.
No problem locations to show yet. BMCI looks fine right now. Locations appear here as soon as users submit reports.
Latest BMCI user reports
No reports yet — be the first to report a problem above.
BMCI outage history
The live report status for BMCI, updated as reports come in.
Good news. BMCI has no reported problems right now. If it is not working for you, report it above and your report will appear here.
BMCI uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 12 October 2026 to 10 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
Get BMCI down alerts
Leave your email and we will tell you when BMCI is having problems, and when it is back up. No spam.
BMCI on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying BMCI is down. Checked 10 November 2026, 1:08 AM PKT.
Quiet right now. Nobody on Bluesky is saying BMCI is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is BMCI down right now?
The live BMCI status at the top of this page comes from BMCI down reports filed by BMCI Connect users through the day. A settled banner means sign-ins, card screens and transfers are running as expected. Trouble colours mean the same fault is landing on many phones at once.
A slow hour at payment peaks is not always a fault. Reports spread across the whole day carry more weight than a brief cluster.
Is BMCI down for me or everyone?
Test BMCI Connect on the web while the app misbehaves. If the browser route signs you in, the fault lives in your app copy or its stored session. If both routes stop at the same step, the platform is down and the banner here will show it.
Withdrawing cash without your card
BMCI Connect can set up a withdrawal that you collect from an ATM without the physical card. You build the operation in the app, receive the details to use at the machine and track the withdrawal in your history afterwards. Keep the amount within your card limits, since the operation rides on them.
If the ATM rejects the details, cancel inside the app and rebuild the operation from scratch instead of retrying the same code.
Switching contactless and online payments on or off
Each card in BMCI Connect carries its own switches for contactless and online payments, plus fields for withdrawal and payment limits. Turning online payments off blocks web payments while shop payments keep working. A temporary block freezes the card at once and lifts just as fast from the same screen. Card controls like these are now standard in banking apps, and BMO customers in Canada freeze a card from the same kind of screen.
Tracking a transfer until it lands
Transfers in BMCI Connect show a state as they move, and the history lists each step. A BMCI outage can freeze that state on sent while the money still travels. Check the beneficiary side before you repeat a send, and remember the settings cap for transfers to beneficiaries when a large send refuses.
Sorting your operations into categories
Account history in BMCI Connect can be sorted into categories you choose, then downloaded when you need a file. If a download stalls, narrow the period and pull the file again in smaller parts.
Common BMCI Problems and Fixes
BMCI Connect problems tend to involve a transfer state that lags, a card switch that did not save or a download that stalls. These fixes follow the screens as the app shows them.
Transfer state stuck on sent
Open the transfer history and note the time and amount, then wait for the state to move. Other-bank transfers travel slower than own-bank ones. Contact the bank with the reference if the state holds past the next working day.
Card switch change did not save
Return to the card screen and read the switch position after a refresh. Toggle the switch once more on a stable connection and wait for the confirmation line.
Cardless withdrawal refused at the ATM
Confirm the operation still shows as active in the app and the amount matches what you type. Cancel and rebuild the withdrawal if the machine keeps refusing. Never share the withdrawal details with anyone else.
History download never finishes
Shorten the date range and download again, since long histories strain the app. Try the web route for very long periods. Keep the app in the foreground while the file builds, because switching apps can cancel the job.
Biometric sign-in missing after phone change
Sign in once with your full codes, then enrol biometrics again inside BMCI Connect settings. The enrolment does not travel to a new phone by itself. If the option stays missing, update the app and repeat the steps.
Having a problem with BMCI?
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Frequently Asked Questions
How do I follow a transfer in BMCI Connect?
Open the transfers area and pick the send from the history list. Its state shows whether it is sent, moving or complete.
What is the transfer ceiling to beneficiaries?
The settings area holds a ceiling for transfers to beneficiaries, capped at 50,000 dhs. Raise or lower your own ceiling inside that cap from settings. A send above your ceiling is refused before it starts.
Can I block my card for a few hours only?
Yes. The temporary block on the card screen freezes payments and withdrawals until you lift it from the same place. A full opposition is separate and ends the card, so pick the block for short pauses.
Where do I see my Tourist and Internet endowments?
Endowments show on the card area of BMCI Connect, next to limits and card history. The figures tell you how much of each allowance is left. Check them before a trip or a large online payment abroad.
Why is my vignette payment not showing?
Vignette payments appear in the payments history once the biller confirms. Refresh the list after a few minutes. Keep the payment reference from the confirmation screen until the line appears in your history.
Does the web version hold the same accounts?
Yes. BMCI Connect on the web and on mobile read the same accounts, cards and beneficiaries. Use the web route when the app is faulty.
