Last updated: November 9, 2026
Is BKK down? User reports indicate possible problems with BKK
BKK runs Budapest's public transport, and riders meet it on bkk.hu and in the BudapestGO app. The app plans door-to-door routes across metro, tram, bus and trolleybus lines with live departure times. Riders also buy mobile tickets and passes inside the app and validate them before boarding.
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BKK problems reported in the last 24 hours
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Where BKK reports are coming from in the last 24 hours.
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Latest BKK user reports
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BKK outage history
The live report status for BKK, updated as reports come in.
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BKK uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 11 October 2026 to 9 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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BKK on social media
An early signal from outside our site, watched in rotation.
The first check for BKK is in the queue. Its result will appear here as soon as it runs.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is BKK down right now?
BudapestGO opens fast on most phones this morning, and the BKK status reads normal for planning, ticket sales and validation. This page collects BKK down reports from riders across the capital, so a broken planner shows up fast.
One frozen screen at home means little on its own. Once the planner, the ticket shop and validation all fail together, you are looking at a BKK outage. The report flow on this page then shows how wide the problem runs.
Is BKK down for me or everyone?
Plan the same trip on bkk.hu in your browser while the app still spins. If the website answers and the app does not, the fault sits on your phone. If both stay silent and reports climb on this page, the trouble sits with BKK itself.
What else can BudapestGO do besides planning a route?
Single tickets, travelcards and passes sit in the same account, ready before you reach the stop. A home screen widget puts your active ticket one tap away when an inspector boards.
Live departure boards for your saved stops sit on the home screen. Favourite lines get alerts when BKK posts a closure or a replacement bus.
How do you validate a mobile ticket before boarding?
Open the ticket inside BudapestGO and tap the validation button before the vehicle arrives. Then scan the code sticker on the vehicle door or inside the driver’s cab. The screen answers with an animated ticket inspectors accept.
Why does a BudapestGO ticket refuse to load in the metro?
The ticket check needs a live data connection, and the metro tunnels swallow phone signal on several stretches. A ticket validated above ground can turn into a spinning wheel below it. Validate before the escalator, and keep the animated screen open.
Where does BKK announce line closures and replacement buses?
The service news pages on bkk.hu list planned works, closed lines and their replacement buses. BudapestGO mirrors the same alerts inside the planner, marked on the routes they touch.
Common BKK Problems and Fixes
BudapestGO faults cluster around validation scans, hidden tickets and payments that die at the last step. Match your screen to a fix below.
Ticket will not validate at the door
Hold the phone steady a hand’s width from the code sticker and give the camera a full second to focus. Shade the sticker with your hand when sunlight hits it. If the code on that door is torn, move to the sticker inside the cab.
App stuck on the loading screen
Close BudapestGO fully and open it again with a strong signal, since a half loaded start often follows a network switch. If the spinner survives, clear the app cache in your phone settings. A reinstall keeps your tickets, because they live on your account, not on the phone.
Paid pass missing from my tickets
Pull the ticket list down to refresh it, then check the account email matches the payment one. Passes bought as a guest hide until you sign in with that same address. If the charge shows on your card but no pass appears, wait ten minutes before paying again.
Planner hides the fastest route
BudapestGO sometimes drops a quick connection when a closure sits on one leg of it. Widen the search by removing line filters and allowing more walking. Comparing the result with the departures board shows whether the planner or the network is wrong.
Payment fails with an error code
A refused card often traces back to the billing address stored in your profile. Type the address exactly as your bank holds it, postcode first. If the error survives, remove the saved card and add it again before a fresh try.
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Frequently Asked Questions
How do I show a BudapestGO ticket to an inspector?
Open the ticket from the widget or the tickets tab and hold the animated screen toward the inspector. The animation proves the ticket is live, so a still screenshot does not count.
Can I buy a BudapestGO ticket for a friend travelling with me?
Yes, extra single tickets can sit on one phone, each with its own scan at boarding. Passes and travelcards bind to one account, so a friend with a pass needs the app on their own phone.
Why does BudapestGO keep asking me to update before showing my tickets?
Update on Wi-Fi before you travel, not at the stop. Your tickets and passes wait safely on your account through the update.
What should I do if the BudapestGO registration email never arrives?
Check the spam folder first, because the confirmation mail often lands there. If the inbox stays empty, request a fresh code from the sign-in screen. An address typed with one wrong letter sends the mail nowhere.
Does BudapestGO work without a data connection?
Route planning and ticket checks both lean on live data, so the app struggles in tunnels and dead zones. For long metro rides, validate early and keep the ticket screen open.
How do I know whether a BKK fault affects the whole city?
Watch the reports on this page climb across several districts at once. A fault on one line stays local, while a planner failure spreads citywide fast.