Last updated: November 14, 2026
Is bKash down? User reports show no current problems with bKash
The bKash app and website let users send money, cash out at agents, and pay shops with QR codes. People also add money from bank accounts or cards, recharge phones, pay bills, and receive remittance. This page tracks the app and site when logins, OTP codes, or transfers stop working.
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bKash problems reported in the last 24 hours
Most reported problems
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Most reported locations
Where bKash reports are coming from in the last 24 hours.
No problem locations to show yet. bKash looks fine right now. Locations appear here as soon as users submit reports.
Latest bKash user reports
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bKash outage history
The live report status for bKash, updated as reports come in.
Good news. bKash has no reported problems right now. If it is not working for you, report it above and your report will appear here.
bKash uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 15 October 2026 to 13 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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bKash on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying bKash is down. Checked 12 November 2026, 11:51 PM PKT.
Quiet right now. Nobody on Bluesky is saying bKash is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is bKash down right now?
Reports about bKash status spike when the app refuses to open or a transfer hangs midway. The bKash down reports on this page come from users across the country hitting the same wall together. One failed payment is often a phone issue.
During a genuine bKash outage, the app freezes on the loading screen or rejects every PIN entry. Send Money and Cash Out fail together. The USSD menu often stops answering too. When all three break at once, the fault sits with bKash.
Is bKash down for me or everyone?
Ask a family member to open their app and try Send Money. If theirs loads while yours spins, the fault is local to your phone or connection. When colleagues in other districts report the same error within the hour, the outage is shared.
Why does the OTP code never arrive?
The code goes to the number registered with your account. A changed SIM or a roaming number abroad breaks delivery. Users living overseas report this failure more than anyone else. Keep the registered SIM active and able to receive SMS before requesting a code.
Repeated requests can lock the flow for a while. Stop, wait several minutes, then request one fresh code. Tapping resend again and again only restarts the wait.
What makes the face scan login loop?
The app asks some users to repeat a face scan during login. Poor light or a shaky hand makes the scan fail in a loop. Sit facing a window or a bright lamp.
How does a failed Add Money leave money stuck?
Add Money pulls funds from a linked bank account or card. A network drop can cut the bank side while the wallet side never completes. The amount then sits missing from both balances on screen. Poland keeps its phone payments inside bank apps, where a BLIK code takes the place of a card at checkout.
Where can I see my recent bKash activity?
The statement screen lists every Send Money, Cash Out, payment, and recharge with its transaction ID. Check it after a failed transfer to learn whether money actually moved. A completed status there means you should save the ID before contacting support.
Common bKash Problems and Fixes
Most bKash app faults clear with a few checks on the phone itself. Start here before assuming the whole service is down.
Restart the app and refresh your connection
Close bKash fully from the recent apps list. Switch airplane mode on and off to force a fresh network signal. Reopen the app and test a small action, like checking your balance. If the balance loads, Send Money usually works again.
Update bKash from the official store
An old app version often breaks after the service changes something on its side. Open the Play Store or App Store and install any pending bKash update. Updates also fix known crash bugs from earlier releases.
Free up space and clear the app cache
A nearly full phone makes login and face scans stumble. Delete unused files until a few hundred megabytes are free. Then clear the bKash cache in the Android app settings.
Check the registered SIM before requesting codes
Login codes and transaction OTPs go only to the number tied to your account. Make sure that SIM is in the phone, has signal, and accepts incoming SMS. If you changed numbers, update the account record first.
Verify the failure inside the statement
Open the in-app statement and find the transfer that worried you. A failed status with no money movement means a retry is safe. A completed status with money missing is different.
Having a problem with bKash?
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Frequently Asked Questions
Why does bKash keep logging me out?
Short sessions are a security setting, and a wrong phone clock ends them faster. Set your date and time to automatic, then log in again. If the app still throws you out within seconds, update it.
What can I do when my bKash PIN is rejected?
Three wrong entries can block the PIN for safety. Use the forgot PIN flow inside the app and follow the identity checks. Keep your registered number and NID details ready.
How long does stuck Add Money take to come back?
A bank or card deduction that never reaches the wallet normally returns to the source account after settlement. Keep the bank SMS and the app transaction ID. If the money is still missing after the period support quotes you, contact the issuing bank with those records.
Can I use bKash while travelling outside Bangladesh?
The app opens abroad, but OTP codes go to your Bangladeshi SIM. That SIM must stay active and roaming to receive them. Many users abroad get stuck at login for exactly this reason.
Does the USSD menu work when the app is down?
Dialling the USSD code gives Send Money, Cash Out, and balance checks without the app. During app-only faults this menu often keeps working. When a full platform problem hits, both channels fail together.
What does the try again later error mean?
That message appears when the app cannot reach the servers or a session times out mid-request. Wait a few minutes and switch between Wi-Fi and mobile data. Retry once after the switch.