Last updated: November 9, 2026
Is BigBasket down? User reports show no current problems with BigBasket
BigBasket is an online grocery store on the web and app, with delivery slots booked at checkout. Users hold a wallet balance, keep a smart basket list of regular items and track orders to the door. The account stores addresses, past orders and offers for the household.
Report a problem !
Select which issue applies
BigBasket problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
Your feedback
How would you rate BigBasket over the past 3 months?
Most reported locations
Where BigBasket reports are coming from in the last 24 hours.
No problem locations to show yet. BigBasket looks fine right now. Locations appear here as soon as users submit reports.
Latest BigBasket user reports
No reports yet — be the first to report a problem above.
BigBasket outage history
The live report status for BigBasket, updated as reports come in.
Good news. BigBasket has no reported problems right now. If it is not working for you, report it above and your report will appear here.
BigBasket uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 11 October 2026 to 9 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
Get BigBasket down alerts
Leave your email and we will tell you when BigBasket is having problems. One email per outage, no spam.
BigBasket on social media
An early signal from outside our site, watched in rotation.
The first check for BigBasket is in the queue. Its result will appear here as soon as it runs.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is BigBasket down right now?
This page follows BigBasket status for the app and website, and it collects BigBasket down reports from shoppers. Morning slot openings and big sale days push the sharpest spikes. A checkout fault on one account while the store loads fine for others is an account or payment matter.
The store rarely stops as a whole. When login, search and checkout all fail across many cities together, read it as a BigBasket outage and wait before ordering again. A missing slot in your area is a capacity matter, not a down site.
Is BigBasket down for me or everyone?
Search for a common item like milk on both the app and the site. If results load in one and not the other, the failing side holds the fault. If both fail while other apps on your phone work, the platform is down and reports here show the spread.
When do BigBasket delivery slots open and fill?
Slots open in batches through the day, with the biggest release early in the morning. Busy areas watch evening slots vanish within minutes on weekends. The slot picker at checkout shows only the windows your address can still take.
A full slot screen does not mean the store is down. It means riders for your area are booked out. Checking again after some time often reveals a fresh batch, since cancelled orders return their slots to the pool.
What does the BigBasket wallet hold?
The wallet holds refunds, cashback and any money you add ahead of shopping. At checkout it applies as a payment line before your card or UPI. The wallet page lists each credit with its source, and some credits carry an expiry date beside them.
What does Smart Basket remember about your list?
Smart Basket learns the items your home orders again and again: milk, atta, oil and the like. It builds a ready list from your past orders so a weekly shop takes a few taps. Items you stopped buying fade off the list over time. You still pick quantities yourself before checkout.
How do you repeat a past BigBasket order?
Open the past order from your orders list and use the reorder option on it. Every item drops back into the cart at current prices and stock. Review the list before paying, since pack sizes and brands change between orders.
Common BigBasket Problems and Fixes
Full slots, shy wallet credits and frozen tracking cover most BigBasket trouble, and each has an account-side check.
Shop against a saved list when slots run short
When slots vanish fast, the winning move is a ready cart. Build your list in the app during the day, then check out the moment a slot opens. Hunting item by item while the slot clock runs loses more carts than any outage.
Refresh the wallet page after a refund lands
Refund credits post to the wallet before the app banner catches up. Pull the wallet page down to refresh after you get the refund message. If the credit still hides after a day, open that order and read its refund state.
Split a stuck tracking screen from a stuck order
A frozen tracking bar often means the app stopped pulling updates, not that the rider stopped moving. Close the order page and reopen it from your orders list. The steps usually jump forward to the true state.
Check the address pin before slot hunting
Slots follow the delivery address on the order, and an old address points at the wrong area pool. Confirm the pin on the address line at checkout before you blame a slot shortage. One digit off shows a stranger’s slot screen.
Pay with one method when checkout loops
A checkout that bounces between payment screens often holds two half-finished attempts. Back out fully, wait a few minutes, and pay once with a single method. The orders page tells you whether the first attempt secretly succeeded.
Having a problem with BigBasket?
Comments are public and help others understand the issue.
Frequently Asked Questions
How do I book a BigBasket delivery slot?
Slots are picked at checkout after the cart is ready. The picker shows open windows for your address. Your order locks to the window you confirm.
Why are there no BigBasket slots for my address?
Riders in your area are fully booked for those windows. New batches open through the day as orders cancel or capacity frees. Try again later or pick the earliest window shown.
What is bbstar inside BigBasket?
It is a membership that adds savings like free delivery above a set order value and member prices.
Can I change my BigBasket order after placing it?
The order page allows edits for a short window before packing starts, like adding a missed item. After packing begins, the order locks. Cancel and reorder is the path then.
Where does my BigBasket refund go?
Refunds return to the BigBasket wallet or the payment source, as the order page states. Wallet credits show on the wallet page once posted. Each refund ties to its order number.
Does BigBasket show out of stock items honestly?
Items that run out show as unavailable and drop from fresh carts. An item already in your cart can still sell out before checkout. The checkout screen flags it before payment.