Last updated: November 10, 2026
Is Bauhaus down? User reports indicate possible problems with Bauhaus
Bauhaus runs bauhaus.info and the BAUHAUS app for DIY and garden goods. People use them to reserve and collect, shop online and keep the Pluskarte and receipts in the app.
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Bauhaus problems reported in the last 24 hours
Most reported problems
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Most reported locations
Where Bauhaus reports are coming from in the last 24 hours.
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Latest Bauhaus user reports
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Bauhaus outage history
The live report status for Bauhaus, updated as reports come in.
Good news. Bauhaus has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Bauhaus uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 12 October 2026 to 10 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Bauhaus on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Bauhaus is down. Checked 8 November 2026, 7:55 PM PKT.
Quiet right now. Nobody on Bluesky is saying Bauhaus is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Bauhaus down right now?
Bauhaus seems to be working as usual for most people. The live Bauhaus status here rests on user reports sent in all day. A burst of Bauhaus down reports is the first sign of a wider fault.
Reports here name the same faults: fingerprint login fails, the Pluskarte is missing at checkout, or the app will not reopen. If your error looks like the reports here, you are not alone with it.
Is Bauhaus down for me or everyone?
Ask a friend to open bauhaus.info or the app. If it works for them, look at your own phone and account first. When the same error strikes many users at once, a wider Bauhaus outage is behind it. If the web version works and the app fails, blame the app, not the service.
Why does fingerprint login fail for weeks?
Users report that biometric login breaks and stays broken, while password login still works. The fault survives restarts and waits. Sign in with the password meanwhile.
Remove the fingerprint link in the app and set it up again. If it still fails, an app update is the real fix. Keep your password safe meanwhile.
One cart, two ways to get goods
The app cannot mix both worlds in one order: delivery goods and pickup goods will not go through together. Users must split the shop into two orders. Stock also splits in a confusing way: half shows online, half in the store. A split cart makes many people ask: is Bauhaus down? It is a hard limit, not an outage.
Pluskarte and receipt scans in the app
Some users find no way to pay with the Pluskarte at checkout, which makes the card feel pointless in the app. Receipt scans also do nothing after the scan: no store, no use later. The card should sit as a payment way at checkout once it is linked.
Reservations, guest orders and old accounts
A reservation runs through a login page, and wrong fields get an orange frame with an error note. At the end you get an order number, and details go out by email. Guest orders get no later receipts in an account. Accounts left unused for a very long time can be deleted.
Common Bauhaus Problems and Fixes
Most BAUHAUS app faults clear with a few quick checks. Start with the fixes below.
Fingerprint login fails
Sign in with your password. Remove the fingerprint link in the app and set it up fresh. Update the app, since the fix sits in the build.
App will not reopen
Restart the phone and open the app again. If it stays dead, remove it and install it fresh. Your account and orders live on the server, not the phone.
Pluskarte missing at checkout
Check the card is linked to your account in the app. Pick it as the payment way at checkout. If it never shows, pay another way and ask support.
Receipt scan does nothing
Scan the full receipt in good light and hold it flat. Check the receipt list after a wait. If scans never land, type the details in by hand if offered.
Cart will not mix delivery and pickup
Split the shop into two orders: one for delivery, one for pickup. The shop cannot run both in a single order. Finish each order on its own.
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Frequently Asked Questions
Why does fingerprint login fail in the BAUHAUS app?
The biometric step breaks for some users and stays broken for a long spell. Sign in with the password meanwhile. Set the fingerprint link up again after an app update.
How do I pay with the Pluskarte in the app?
Link the card to your account first. At checkout it should show as a payment way. If it never shows, the link is missing or the checkout hides it.
Is Bauhaus down when the app will not reopen?
Not always. A dead start is often damaged app files on the phone. Restart the phone, then reinstall if needed. Your orders stay safe on the account.
Does a guest order get receipts later?
No. Guest orders get no account, so no receipts appear online later. Keep the order email with the order number.
Can I mix delivery and pickup in one order?
No, the shop cannot run both in one order. Split the goods into two orders. Each order then follows its own path to you.
When does Bauhaus delete an unused account?
Accounts left unused for a very long time can be deleted. Sign in now and then to keep yours alive.