Last updated: November 9, 2026
Is Basecamp down? User reports show no current problems with Basecamp
Basecamp is a project management and team communication tool from 37signals. Teams use its message boards, to-dos, schedules, and Campfire chats to run projects in one place.
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Basecamp problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
Your feedback
How would you rate Basecamp over the past 3 months?
Most reported locations
Where Basecamp reports are coming from in the last 24 hours.
No problem locations to show yet. Basecamp looks fine right now. Locations appear here as soon as users submit reports.
Latest Basecamp user reports
No reports yet — be the first to report a problem above.
Basecamp outage history
Our latest check and the live report status for Basecamp.
✓ Our latest check (8 November 2026, 2:20 AM PKT): basecamp.com answered normally in 174 ms.
Good news. Basecamp has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Basecamp uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 10 October 2026 to 8 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
Get Basecamp down alerts
Leave your email and we will tell you when Basecamp is having problems. One email per outage, no spam.
Basecamp on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Basecamp is down. Checked 8 November 2026, 11:01 AM PKT.
Quiet right now. Nobody on Bluesky is saying Basecamp is down.
- @jjude.com 5 Dec, 2:45 PM PKT
You can check out any time you like, but you can never leave! DHH posted this as the 1st guiding principle to leave cloud: > We value independence above all else. Basecamp is down because of cloudflare Strength of any ch
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Basecamp Down Right Now?
When chats stop loading or notifications go quiet, check the live Basecamp status chart above first. It gathers reports from other teams, so a spike means the service itself is having trouble. A flat chart tells you the problem sits in your account, settings, or device.
This page tracks Basecamp down reports, loading problems, and notification failures. A recent incident in Basecamp 4 made chats and notifications fail to load for many teams. Classic and older versions have also had full outages, so silence everywhere is worth a quick status check.
Is Basecamp Down for Me or Everyone?
Open Basecamp on your phone away from the office network. If it also fails while reports climb, you are seeing a Basecamp outage and waiting is the right move. If the phone works fine, the is Basecamp down for me answer is local, and your office connection or browser is at fault.
Why Are Basecamp Chats and Notifications Not Loading?
This exact problem has happened at platform level. During a Basecamp 4 incident, chats and notifications refused to load while pages partly worked. The team had to fix the root cause on their side, and reloading the app did not help until they finished.
On your side, a stuck chat can also come from a broken browser session. Reload the page fully or open Basecamp in a private window to test the cleanest path.
Why Am I Not Getting Basecamp Email Notifications?
Missing emails have three usual causes. The notification settings inside your account may be muted for a noisy project. The emails may be landing in spam. Or a platform delivery problem may be holding sends for everyone, which other users will also report here.
Why Is Basecamp So Slow Today?
Slow pages during busy hours are usually load related. Attachments and big message boards with years of history load slower than light projects. If every project crawls and the chart shows a spike, the platform is under strain and the team is already aware.
Common Basecamp Problems and Fixes
Notifications Stopped Arriving
Open your notification settings and confirm the project is not muted. Check spam for the missing emails. Send a test message to yourself and watch both the app and your inbox before raising it with your admin.
Chat or Campfire Will Not Load
Reload the page completely, or close and reopen the app. Try a private browser window to rule out a stuck session. If chats fail for the whole team, a platform incident is the likely cause.
A File Upload Keeps Failing
Check the file size and your connection before retrying. Large uploads over weak Wi-Fi fail near the end most often. Try the same upload on mobile data or a wired connection to find the weak point.
Login Page Will Not Accept Your Details
Confirm you are on the right account address for your company. Reset your password if the sign-in loop repeats. Companies using Google sign-in must use that button rather than a typed password.
The Mobile App Is Out of Sync
Pull to refresh the project and then update the app if a new version exists. Sign out and back in if items stay missing. Stale apps can hide new threads even when the server is healthy.
Having a problem with Basecamp?
Comments are public and help others understand the issue.
Frequently Asked Questions
How do I give a client access to a project in Basecamp?
Clients only see the projects they were added to, and only the tools you make visible to them. Open the project’s People page and confirm the client is listed there. Then check the project tools and switch on the ones the client should use.
Why are my Basecamp notifications not working?
Check whether the project is muted in your settings and look in spam for the emails. Platform incidents have also stopped notifications from loading at all, so check the live chart first.
Why is Basecamp not loading?
A full reload or private window usually fixes a stuck session. If the site fails for the whole team while reports spike, the outage is on the platform side.
Does an outage affect Basecamp Classic too?
Sometimes. Classic runs on shared systems and has had its own full outages in the past. Check the live chart, because reports show which versions users are flagging.
What should I try when file uploads keep failing in Basecamp?
Uploads fail most often on slow connections or when a file is very large. Try a smaller file first to check whether the connection is the problem. If large files always fail, upload them one at a time instead of in a batch.
I forwarded an email into Basecamp and it never showed up. What should I check?
Forwarded emails go missing when the sending address differs from the email on your Basecamp account. Send the email from the exact address listed in your Basecamp profile. Also check the project or to-do you sent it to, since it lands there rather than in your inbox.