Last updated: November 11, 2026
Is Bank RBK down? User reports show no current problems with Bank RBK
My RBK is the Bank RBK app for accounts, cards, deposits and transfers. This page follows Bank RBK status and collects Bank RBK down reports from My RBK users. Read on for the deposit shelves, Sarqyt cashback and the faults that block them.
Report a problem !
Select which issue applies
Bank RBK problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
Your feedback
How would you rate Bank RBK over the past 3 months?
Most reported locations
Where Bank RBK reports are coming from in the last 24 hours.
No problem locations to show yet. Bank RBK looks fine right now. Locations appear here as soon as users submit reports.
Latest Bank RBK user reports
No reports yet — be the first to report a problem above.
Bank RBK outage history
The live report status for Bank RBK, updated as reports come in.
Good news. Bank RBK has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Bank RBK uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 13 October 2026 to 11 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
Get Bank RBK down alerts
Leave your email and we will tell you when Bank RBK is having problems, and when it is back up. No spam.
Bank RBK on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Bank RBK is down. Checked 10 November 2026, 8:05 PM PKT.
Quiet right now. Nobody on Bluesky is saying Bank RBK is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Bank RBK down right now?
Bank RBK status is watched here through live user reports, and Bank RBK down reports climb when the My RBK app stops loading balances. The app is the daily window into accounts and deposits. Card payments at tills rarely stop when the app does.
Open My RBK and wait for the account list. A list stuck on skeleton blocks points at a bank side fault. An instant network warning means your own connection needs the first look.
Is Bank RBK down for me or everyone?
Sign in on the website if the app fails, using the same client details. If the web bank opens and the app does not, the fault follows the app build. If both refuse you, other clients likely sit in the same boat.
Accounts and statements in the My RBK app
The home screen lists accounts, cards and deposits with fresh balances. Statements cover any period and include loan repayment schedules. Alerts follow each movement of money in and out of your accounts.
Requests to the bank send straight from the app, with answers in the same thread. Transfers run in tenge and in foreign currency. Conversion between your own accounts happens at the rate shown before you confirm. The exchange board inside the app shows buy and sell rates for main currencies.
Grand, Depositum and Smart deposits in My RBK
The deposit shelf holds Grand, Depositum, Smart, Dream, Safe and the Aqyl education deposit. Smart adds interest daily, while Depositum pays it once a month. Grand pairs its rate with a free premium debit card for the saver. Savers open and top up deposits without leaving the app.
Paying by interbank QR code
My RBK pays at tills through the shared interbank QR standard. You scan the shop code, check the amount and confirm. During a Bank RBK outage those QR payments refuse at the till, so keep the physical card with you on bad days.
Sarqyt cashback and card controls
The Sarqyt program returns a share of card spending as cashback. The cashback page shows what each payment earned. Card blocking, limits and card details sit on the card page inside the same app. Cashback lands once the payment settles, and the page keeps a running history of it.
Common Bank RBK Problems and Fixes
Choose the fault you recognise and try the steps written beneath it.
Statement will not download in My RBK
Pick a shorter period first, since long ranges build heavy files. Download on Wi-Fi rather than weak mobile data. If the file still fails, the same statement can be built on the website.
QR payment fails at the till
Check that the shop code belongs to the interbank standard and not a single bank code. Hold the camera steady until the amount appears. If the amount never loads, pay with the physical card instead.
Deposit interest display looks wrong
Smart deposits add interest daily, so the sum moves a little each day. Compare the rate on the deposit page with your contract copy. A wrong rate, not a wrong day count, is the case to raise with support.
Exchange rate screen shows old numbers
Rates inside the app refresh on their own schedule during the day. Pull the screen down to force a fresh read. Never confirm a conversion while the rate stamp shows an old time. Kazakh traders who sell goods in Belarus often receive payments through Bank Reshenie and check the credit in RBank.PRO there.
Alert settings reset after an update
App updates can switch alert channels back to defaults. Open the alert settings and set each channel again. The next account movement should then arrive as a test on its own.
Having a problem with Bank RBK?
Comments are public and help others understand the issue.
Frequently Asked Questions
Is Bank RBK down or is My RBK broken?
If the website bank opens while My RBK fails, the app build is at fault. If both channels refuse sign-in, the problem is shared. Reports on this page show the pattern at your hour.
How do I get a statement with my loan schedule?
Open the loan or account page in My RBK and pick the statement option. Choose the period and the schedule joins the file. The download lands as a document on your phone.
Why does my deposit balance grow a little daily?
The Smart deposit adds interest every day. Small daily growth is the design, not an error. Depositum instead adds its interest once a month. Both rules show on the deposit page before you open one.
Can I pay any shop QR code with My RBK?
My RBK reads codes on the shared interbank QR standard. Codes from that standard work across member banks. A closed single bank code will not open in the app.
What is Sarqyt cashback?
Sarqyt is the Bank RBK loyalty program for card spending. A share of each payment returns as cashback, tracked in the app. The cashback page shows the running total.
Do business clients use My RBK too?
Business banking runs in the RBK Business app instead. It links with an internet client system and a one-time password token. Retail accounts stay in My RBK.