Last updated: November 10, 2026
Is Bank Day down? User reports show no current problems with Bank Day
Bank Day, also written as Dey Bank, runs internet banking and a mobile app for its account holders. Card-to-card moves, bills, balances and card tools sit inside the same sign-in. This page tracks Bank Day status and Bank Day down reports from customers. It shows if a fault is bank-wide or sits on your own device.
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Bank Day problems reported in the last 24 hours
Most reported problems
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Most reported locations
Where Bank Day reports are coming from in the last 24 hours.
No problem locations to show yet. Bank Day looks fine right now. Locations appear here as soon as users submit reports.
Latest Bank Day user reports
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Bank Day outage history
The live report status for Bank Day, updated as reports come in.
Good news. Bank Day has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Bank Day uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 12 October 2026 to 10 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Bank Day on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Bank Day is down. Checked 10 November 2026, 12:09 PM PKT.
Quiet right now. Nobody on Bluesky is saying Bank Day is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Bank Day down right now?
Start with Bank Day status on this page, where Bank Day down reports from customers land as faults happen. Reports climb when the app closes on open, card-to-card sends fail, or the site times out at sign-in.
A single frozen screen on one handset proves little by itself. The same error from many customers at the same hour points to a fault at the bank.
Is Bank Day down for me or everyone?
Ask the simple test: is Bank Day down for me, or does every customer hit the same wall? Open the app on mobile data, then try internet banking on a browser. Failure on both at the same time marks a shared fault.
Getting into internet banking and the mobile app
Sign-in pairs your customer details with a code sent by text to the account phone. Sessions time out fast, so a page left open quietly logs you out and eats the form you filled.
The app keeps the same account as the site, and a password change on one side follows you to the other. Keep the account SIM in the phone during setup, since the first code decides the device link.
Card-to-card moves and daily limits
Card-to-card is the busiest tool in the app: type the target card, the amount and the second password, then confirm. Daily caps sit on the card, and sends over the cap fail with a limit error. During a Bank Day outage, card-to-card transfers fail first, since they ride the busiest shared rails.
Bills, balance checks and statements
Bills pay by bill ID or by scanning the bill barcode in the app, with receipts kept in your history. Balance screens show each account and card, and the statement list exports for saving. A bill that shows unpaid after payment usually needs a short wait before the receipt settles.
Card controls and lost-card tools
The card menu handles blocking a lost card, changing the second password and linking accounts to a card. A block placed in the app applies right away on every route. If the block request spins, check the history screen first, since the block often lands even when the confirm page fails. Savers who move money online often hold a direct account with Bank Direkt for better rates beside their daily bank.
Common Bank Day Problems and Fixes
Most Bank Day app and site faults trace back to a timed-out session, a wrong code or a transfer cap set on the card. Work through the fixes below before you ring the bank.
App closes as soon as it opens
Power the phone off and on, then start the app on mobile data with the VPN fully closed. Clear the app cache in phone settings. If it still closes, remove the app and install the fresh build from the bank site.
Login code text never lands
Codes go only to the account phone number, so check that SIM and its signal. Request one code and wait, since repeat requests cancel each other. Try the site sign-in to test if the fault follows you.
Card-to-card send fails with a limit error
Card caps reset each day and count every send, failed or not in some cases. Lower the amount, split the send, or wait for the next day. Check the error text, since a blocked card gives a different message.
One bill charged twice in the app
Open the payment history before paying again, since a slow confirm often hides a finished payment. Keep both receipts. A true double charge shows as two entries with two tracking codes, and the bank refunds the spare one.
Update loop keeps you out of the app
The app forces the new build when the old one ages out. Update on a steady connection, then sign in once with the code step. If the loop stays, clear the cache before a clean install.
Having a problem with Bank Day?
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Frequently Asked Questions
How do I block a lost Bank Day card in the app?
Open the card menu, pick the card and choose the block option, then confirm with your password. The block applies at once, and the card stops working on every route.
What sets the daily card-to-card limit on Bank Day?
The cap sits on your card and counts all sends in a day. You see the limit error when the total crosses it, and the counter restarts the next day.
Where do I see money that left my account?
The history screen lists every transfer, bill and card payment with its tracking code. Pick the account first, since each account keeps its own list.
Can I run Bank Day internet banking on two phones?
The account works on the site and the app, but the code step ties sign-ins to your account phone. A new phone needs the code check before it opens the account.
Does the app use the same password as the website?
Yes, one account covers both routes, with the same password and code step. Changing the password on the site changes it for the app too.
Is Bank Day down right now, or is my card blocked?
A blocked card fails only on card jobs, while balances and bills still open. When every screen fails on both routes, the fault sits with the bank.