Last updated: November 10, 2026

Is Banco Montepio down? User reports show no current problems with Banco Montepio

Banco Montepio runs its daily banking through Montepio24, on montepio.pt and in the M24 app. Clients check accounts, send transfers and manage cards under one sign-in. A second app, APProva, confirms online card payments and Montepio24 operations with a tap.

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Banco Montepio problems reported in the last 24 hours

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Most reported problems

All quiet. No issues reported in the last 24 hours.

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Most reported locations

Where Banco Montepio reports are coming from in the last 24 hours.

No problem locations to show yet. Banco Montepio looks fine right now. Locations appear here as soon as users submit reports.

Reports map

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Nothing on the map right now. Banco Montepio looks fine.

Latest Banco Montepio user reports

No reports yet — be the first to report a problem above.

Banco Montepio outage history

The live report status for Banco Montepio, updated as reports come in.

Good news. Banco Montepio has no reported problems right now. If it is not working for you, report it above and your report will appear here.

Banco Montepio uptime and reports

Live report counts and the day by day record for the last 30 days.

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Last hour
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Last 24 hours
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Last 30 days

User reports received in each period.

Last 30 days, day by day: 12 October 2026 to 10 November 2026

Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.

The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.

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Banco Montepio on social media

An early signal from outside our site, watched in rotation.

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Last 24 hours

Posts on Bluesky saying Banco Montepio is down. Checked 9 November 2026, 5:16 PM PKT.

Quiet right now. Nobody on Bluesky is saying Banco Montepio is down.

Is Banco Montepio down right now?

Banco Montepio shows green across its channels at the moment. The Banco Montepio status at the top of this page follows Montepio24 sign-ins, transfers and APProva confirmations. Banco Montepio down reports land here as clients send them, so a wide fault stands out fast.

Quiet-day reports often name APProva alone, since a missing notification blocks one payment and nothing else. When Montepio24, the app and card confirmations stop together, the fault sits inside the bank.

Is Banco Montepio down for me or everyone?

Open Montepio24 on a computer and the M24 app on your phone. If the browser signs you in while the app refuses, the install on that phone carries the fault. Ask another Montepio client to try as well, since two failures answer is Banco Montepio down for me better than one.

APProva and its payment confirmations

APProva is the approval app of the bank, separate from M24. When a card payment online or a Montepio24 operation needs a strong check, a request lands in APProva. You read the amount and the shop name, then approve with a tap and your code.

The request waits only a short while before it expires. Approving sends the answer back to the shop or the site at once. A request you did not start should never get your approval.

Registering for Montepio24 and the details it asks for

Registration starts on the site or in the app with your client data. The Chave Móvel Digital proves who you are during the sign-up. You then pick the username and password that Montepio24 will ask for.

What maintenance notices appear in Montepio24

Planned night work gets a notice on the Montepio24 sign-in screen before it starts. A planned Banco Montepio outage holds sign-ins for a set window while cards keep working in shops. A closed door with no notice points to a fault instead.

Does M24 work while APProva sits on another phone?

They can, yet approvals then depend on the second phone being near and awake. Most clients keep both apps on one device. Moving APProva to a new phone needs a fresh activation inside the app.

Common Banco Montepio Problems and Fixes

Montepio trouble sits in APProva notifications, the M24 build or the Montepio24 codes. Pick yours from the list.

Bring back an APProva notification that never shows

Allow notifications for APProva in the phone settings and turn battery saving off for it. Open APProva once so pending requests can load by hand. Start the payment again if the old request already expired.

Stop M24 asking for APProva registration

Finish the APProva activation the popup offers, since the loop ends once the bind completes. Keep the same phone number on both apps during activation. If the popup survives a full activation, remove APProva and bind it again. Portuguese workers who take jobs in Mexico often open Banco Multiva for local pay and keep Montepio for savings in euros.

Sign in to M24 after an update broke it

Restart the phone once, since updates often leave the app half awake. Update M24 again if a patch build waits in the store. A clean reinstall plus a fresh sign-in clears most post-update faults.

Recover Montepio24 access after a lock

Use the reset credentials path on the Montepio24 registration page. The Chave Móvel Digital proves your identity during the reset. Pick a fresh password and sign in once on the site before the app.

Complete a transfer that fails at confirm

Watch APProva, since many Montepio24 transfers end with an approval there. Approve while the request is still alive, then return to the transfer screen. If no request lands, cancel and start the transfer again.

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Frequently Asked Questions

Why does Montepio use two apps, M24 and APProva?

M24 runs the banking, while APProva guards approvals for payments and sensitive steps. Splitting the jobs keeps a stolen banking session from approving itself. Both apps share your Montepio24 identity.

How do I register for Montepio24 from home?

Start the registration on the site or in the M24 app. Prove your identity with the Chave Móvel Digital when the flow asks. Then set the username and password you will sign in with.

What happens if I ignore an APProva request?

The request expires and the payment or operation stops. Nothing leaves your account without your approval. Start the payment again when you are ready to approve.

Can I approve a card payment without APProva?

Online card payments at Montepio confirm through APProva by design. Shops that skip strong checks still charge the card in the old way. Keep APProva active so checkouts do not stall.

Does M24 work on a tablet as well as a phone?

Yes, the app runs on tablets with the same sign-in. APProva binds to one phone, so approvals still land there. Keep that phone charged and near during online shopping.

Where do I update my phone number for Montepio24?

Your contact data sits in the profile area of Montepio24 and in the app settings. A number change asks for a strong check before it saves. APProva uses the new number once the change lands.