Last updated: November 10, 2026
Is Baloise down? User reports show no current problems with Baloise
Baloise runs the myBaloise portal and app for car, home, liability and pension clients. Clients see contracts, report damage, upload photos and bills, and track each claim state. Premium bills and documents sit in the same sign-in.
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Baloise problems reported in the last 24 hours
Most reported problems
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Most reported locations
Where Baloise reports are coming from in the last 24 hours.
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Latest Baloise user reports
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Baloise outage history
The live report status for Baloise, updated as reports come in.
Good news. Baloise has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Baloise uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 11 October 2026 to 9 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Baloise on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Baloise is down. Checked 9 November 2026, 9:16 PM PKT.
Quiet right now. Nobody on Bluesky is saying Baloise is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Baloise down right now?
The Baloise status here follows myBaloise, the portal and app behind claims and contracts. Baloise down reports climb after storms and hail. Thousands of clients open the claim form in the same evening, and the screens slow under the load.
Find the failing step before you retry. A portal that shows your contracts but dies inside the claim form has a localised fault. A dead login blocks every part.
Is Baloise down for me or everyone?
Test is Baloise down for me alone with the app on mobile data after using it on home Wi-Fi. A clean open on the second network blames your router or provider. Failures on both, matched by climbing reports, mean the portal side is down.
How does myBaloise organise contracts and claims?
myBaloise lists your contracts with cover sums, deductibles and premium bills. You start claims, attach photos and garage bills, and read handler notes as the claim moves. Address and bank changes run through the same account with identity checks.
Claims you start by phone join the same list once registered, so the portal stays the single record. If an online claim never appears in your list, the final send failed. Keep the reference until the claim shows.
What does the myBaloise claim form ask first?
Pick the contract, describe what happened, add photos and send. The form wants the time, place and a short account of the damage. Add garage or repair bills later from the claim page as they arrive.
Are claims safe during a Baloise outage?
A Baloise outage in myBaloise cannot touch claims already registered, since they rest in the claims system behind the portal. New reports wait while the form is down. Real emergencies, like a burst pipe, can go by phone first and join the portal list later.
Does the Baloise app cover pension contracts too?
Yes, pension and life contracts under your client record appear beside car and home covers. Values follow their own update cycle, so a pension figure can trail the market. If one contract hides, check that it sits under the same client number as the rest.
Common Baloise Problems and Fixes
Baloise faults gather in the claim form and its uploads, so test the form steps apart from the login.
Finish a claim form that stops midway
Go back one step and check each field for an empty box, since the form marks missing answers only at the send step. Keep descriptions short and plain. If the form halts at the same field on two devices, that field has a portal fault.
Add damage photos that refuse to upload
Add photos one at a time on a steady connection and watch each one join the claim list. Very large shots stall the upload on slow links. If the app keeps failing, send the claim without photos and add them later.
Load a policy overview that spins
Open the overview from the main menu rather than a push message, since deep links rot after updates. Give the page time to pull every contract. A list that stays blank on app and browser points to a record fault on your client account.
Find a premium bill that does not show
Widen the document filter to all contracts and all periods. Bills file under their contract, not under your name alone. A bill that still hides points to a posting lag, so check again later.
Save a contract change that bounces back
Run the change in one sitting and read the summary before the last send. Changes that alter cover need every step confirmed. If the portal refuses the change twice, that contract type needs a handler.
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Frequently Asked Questions
Why does myBaloise log me out during a claim?
Long forms and slow uploads can outlive the session timer. Fill the text parts first, then add photos at the end in one go. Your started claim stays saved while you sign in again.
What is the fastest check for a Baloise outage?
Open the reports graph here, then load the portal in your browser. Matching failures on both doors point to the insurer side.
Does Baloise give a reference for online claims?
Yes, the form ends with a claim reference once the send completes. Keep it until the claim appears in your list. No reference on screen means the report never reached the claims team.
What can I do when photos will not upload to my claim?
Add them one by one on a strong connection, or send the claim first and add photos later in the browser. The claim stays valid while pictures follow. Note the claim reference for support.
Can I see pension contracts in the Baloise app?
Yes, pension contracts under your client number appear with the other covers. Their values update on their own cycle. A missing contract usually sits under a second client record.
Where do I change my bank details with Baloise?
Use the profile or contract area in myBaloise and confirm the change at the end. The new details apply to premium payments and claim payouts. A failed save points to a failed identity check.