Last updated: November 9, 2026
Is ATO down? User reports show no current problems with ATO
The ATO runs ato.gov.au, ATO online services and the ATO app. People sign in through myGov to lodge with myTax, check refunds and manage tax and super records online.
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ATO problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
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How would you rate ATO over the past 3 months?
Most reported locations
Where ATO reports are coming from in the last 24 hours.
No problem locations to show yet. ATO looks fine right now. Locations appear here as soon as users submit reports.
Latest ATO user reports
No reports yet — be the first to report a problem above.
ATO outage history
The live report status for ATO, updated as reports come in.
Good news. ATO has no reported problems right now. If it is not working for you, report it above and your report will appear here.
ATO uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 10 October 2026 to 8 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
Get ATO down alerts
Leave your email and we will tell you when ATO is having problems. One email per outage, no spam.
ATO on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying ATO is down. Checked 8 November 2026, 6:02 PM PKT.
Quiet right now. Nobody on Bluesky is saying ATO is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is ATO down right now?
ATO online services are working for most people right now, and myTax is open for lodgments as normal.
This page follows the live ATO status from user reports. When an ATO outage starts, reports jump fast, since one fault can lock the website, the portals and myTax all at once.
Is ATO down for me or everyone?
If you are asking is ATO down for me, look at the graph above before you retry again and again. A tall spike means the fault is on the ATO side. A flat graph points to your sign-in, browser or connection.
Error screens and the A701.11 message
The A701.11 unexpected error is the screen people meet most in a fault. The site shows it, or a plain unavailable page, when the systems behind the website stop answering.
Other faults are quieter. Pages load at a crawl, forms time out halfway, and a lodgment can sit without a receipt. Each retry adds load, so slow and broken often arrive together.
myTax taken offline during faults
myTax is the service people feel first, since it is the main way most people lodge their own return. In a bad fault the ATO pulls myTax offline fully, rather than leave it half working.
Planned maintenance windows
The ATO also takes its online services down for planned maintenance on a set schedule. In those windows the website shows a maintenance page and sign-ins stop, while the rest of the site stays readable.
Peak load at lodgment time
Lodgment peaks strain the systems hardest. Everyone arrives in the same weeks, sign-ins queue up, and slowness tips into errors. The same job often sails through at a quieter hour.
Common ATO Problems and Fixes
An ATO fault is often bigger than one account. These checks sort your side out before you wait on theirs.
A701.11 unexpected error on the website
Stop retrying for a while, since each attempt adds load during a fault. Check the graph on this page to see if reports are spiking. If they are, the error is on the ATO side and only time fixes it.
myTax will not open after myGov sign-in
Sign out of myGov fully, close the browser, then sign back in and open ATO services again. A stale session often blocks the handover between the two. Trying a different browser clears it when the session is stuck.
Lodgment stuck without a receipt
Do not lodge again straight away, since the first attempt can still be sitting in the system. Check your lodgment history in ATO online services first. If nothing shows after a wait, then lodge again from the start.
The site is slow at peak times
Shift the job to a quieter hour if you can, since peak load causes most of the crawl. Save your work as you go so a timeout costs less. Short sessions beat one long sitting when the site is straining.
Maintenance page will not clear
Planned maintenance ends on the schedule the ATO posts, and the page lifts on its own. Clear your browser cache if the page hangs around past that point. Then sign in fresh through myGov.
Having a problem with ATO?
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Frequently Asked Questions
Is myTax the same as ATO online services?
myTax is one part of ATO online services, the part that lodges your tax return. The wider service also holds refunds, super and account records. A fault can close myTax while the rest stays open.
Why does the ATO site show an unexpected error?
That screen means the systems behind the website stopped answering, not that your details are wrong. It shows up most during outages and heavy load. Wait, check the reports here, then try again later.
How do I sign in to ATO online services?
Sign in to myGov and open the ATO link on your account. The two accounts must be linked first. If the handover loops, sign right out, close the browser and start the sign-in again.
What should I do if my lodgment has no receipt?
Check the lodgment history inside ATO online services before doing anything else. A receipt can lag behind a slow system. Only lodge again once you are sure the first attempt never landed.
Does planned maintenance delete a saved return?
No. Maintenance pauses access, it does not wipe saved work. A return you saved stays on your account. Sign back in once the window ends and pick the return up where you left it.
When is the ATO site busiest?
The rush lands in the weeks when most people lodge their returns. Sign-ins slow down and errors climb in that window. Early or late sessions on the same day often run clean.