Last updated: November 9, 2026
Is Alsa down? User reports show no current problems with Alsa
Alsa runs coach routes across Spain and beyond, selling tickets on alsa.com and in the Alsa app. Your account and the Alsa Plus programme hold your tickets, changes and points in one place.
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Alsa problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
Your feedback
How would you rate Alsa over the past 3 months?
Most reported locations
Where Alsa reports are coming from in the last 24 hours.
No problem locations to show yet. Alsa looks fine right now. Locations appear here as soon as users submit reports.
Latest Alsa user reports
No reports yet — be the first to report a problem above.
Alsa outage history
The live report status for Alsa, updated as reports come in.
Good news. Alsa has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Alsa uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 10 October 2026 to 8 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
Get Alsa down alerts
Leave your email and we will tell you when Alsa is having problems. One email per outage, no spam.
Alsa on social media
An early signal from outside our site, watched in rotation.
Posts on Bluesky saying Alsa is down. Checked 8 November 2026, 11:48 PM PKT.
Quiet right now. Nobody on Bluesky is saying Alsa is down.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Alsa down right now?
A fare chosen and a payment that errors out in the last step brings travellers here for a plain Alsa status. Alsa down reports grow at holiday peaks, when the app and site carry the whole country’s weekend trips.
Normal days run fine: search a route, pick a seat, pay, and the ticket lands in your account and email. Complaints cluster on payment, sign-in drops and tickets that hide after booking. The timetable pages keep loading through most of it.
Is Alsa down for me or everyone?
Run the same search on alsa.com while the app fails, or in the app while the site fails. One clean channel points at your app install or browser. Both failing together answers is Alsa down for me with a shared problem worth waiting out.
Payment errors and bank approvals
Card payment in the app can fail when the bank approval happens outside it. Leaving to approve in the bank app can end the session, and the sale dies half done. Google Pay has its own reported failures on some routes.
Paying by card on the website, with the bank approval done on a second screen, passes more often. A failed sale leaves no ticket, and the charge should drop off your card on its own. Keep a screenshot of the price summary before you confirm the payment step.
Tickets that vanish from the account
The app signs users out after updates, and tickets can seem gone at first login. They return once the same account is fully signed in. Tickets bought signed out live only in the email, which carries the locator for changes. Signing in on the website shows the same list, which proves the tickets were never lost.
The live bus tracker
The app tracks your bus on a map during the trip. A frozen map is often a signal gap on the coach feed, not a full Alsa outage. The journey screen still shows stops and times while the map catches up.
Alsa Plus points and discounts
Alsa Plus members earn balance on trips and skip booking fees. Welcome discounts carry route limits that the offer page states. Points show inside your account, and a discount that skips direct routes is the programme rules, not a fault. The account also stores your usual routes for faster repeat searches.
Common Alsa Problems and Fixes
Payment and account slips cause most Alsa trouble, so begin here.
Approve payment without leaving the app
Bank approval outside the app can kill the session. If your bank allows approval by notification, use it and return fast. Otherwise pay on the website instead.
Sign in with the same account as before
Missing tickets usually mean a fresh or guest session. Sign out fully, then sign in with the email used at booking, and the tickets reappear.
Switch between app and website
The two channels share your account and fares. A payment that fails in the app often passes on alsa.com, and the ticket shows in both after.
Update the app after sign-out loops
Repeated sign-outs follow old builds and updates. Install the newest version, sign in once more, and check that your tickets list in full.
Use the email locator for changes
Every ticket email carries a locator code. With it and your email you can open, change or reprint the ticket on the website without the app.
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Frequently Asked Questions
Why does payment fail at the last step?
The bank approval step often breaks the flow when it pulls you out of the app. Pay on the website, or approve by notification and return at once. A failed sale leaves no ticket behind. Trying a different card can also clear a bank-side block.
How do I get tickets back after the app signed me out?
Sign in again with the same email used to buy. Tickets bought while signed in return to your list. Guest bookings stay in the email with their locator code.
What can I do when sign-up rejects my phone?
Check the country prefix matches your number and drop any leading zero. If the code text never arrives, try again after a short wait rather than stacking requests.
Can I change my bus ticket?
Open the booking with your locator on the site or in your account. Change options and costs follow your fare, and the new ticket replaces the old one once confirmed.
Does the tracker show my bus live?
The app map follows the coach during the trip. Short freezes are signal gaps on the feed. The stops and times on the journey screen keep updating meanwhile.
Where do my Alsa Plus points show?
Points and member balance sit inside your account after each completed trip. The account page also lists offers your level can use on new bookings.