Last updated: November 13, 2026
Is Al Rajhi Bank down? User reports show no current problems with Al Rajhi Bank
The Al Rajhi Bank app and the bank website put accounts, cards and transfers on one screen for customers across the Kingdom. Word of an Al Rajhi Bank down spell usually starts with a failed login. This page follows Al Rajhi Bank status hour by hour, so you can tell a bank fault from a phone fault.
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Al Rajhi Bank problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
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Most reported locations
Where Al Rajhi Bank reports are coming from in the last 24 hours.
No problem locations to show yet. Al Rajhi Bank looks fine right now. Locations appear here as soon as users submit reports.
Latest Al Rajhi Bank user reports
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Al Rajhi Bank outage history
The live report status for Al Rajhi Bank, updated as reports come in.
Good news. Al Rajhi Bank has no reported problems right now. If it is not working for you, report it above and your report will appear here.
Al Rajhi Bank uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 14 October 2026 to 12 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Al Rajhi Bank on social media
An early signal from outside our site, watched in rotation.
The first check for Al Rajhi Bank is in the queue. Its result will appear here as soon as it runs.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Al Rajhi Bank down right now?
The panel at the top of this page shows the live Al Rajhi Bank status for the app and the website. It draws on Al Rajhi Bank down reports sent in by other customers, so a fresh spike points to a wider fault. A flat line points the other way.
Most short faults clear on their own after a brief wait. A login that fails at a busy hour often works on the second or third try. If transfers keep failing while the panel stays calm, the fault most likely sits with your account or your device.
Is Al Rajhi Bank down for me or everyone?
Start with the graph above. Reports climbing from many cities at once mean the problem sits with the bank, and waiting is the honest fix. If the graph is quiet, open the app on mobile data instead of Wi-Fi. A clean sign-in on a second account in the house splits a bank fault from a fault in your own setup.
How adding a beneficiary by QR code works
New payees no longer need long IBAN typing inside the app. Open Transfers, choose to add a beneficiary, and point the camera at the QR code the other person shares with you. Their name and account details fill in on their own. Read the name on screen against the person you mean to pay before you confirm the add.
A code that refuses to scan is usually a light or screen problem. Raise the brightness on the phone that shows the code. If scanning still fails, type the IBAN by hand and read it back in blocks of four.
Requesting and managing cards in the app
The Cards screen holds your mada card and any credit cards in one list. You can request a fresh card, ask for an extra mada card, and set how each card behaves for online and overseas use. Check the state shown here before you blame the app for a declined payment in a shop.
What the eMarket and Mokafaa points add
Beyond daily banking, the app carries an eMarket where you shop without leaving it. Mokafaa points build up on card spending and keep their own history screen for earned and redeemed points. A wider Al Rajhi Bank outage can freeze the market and the points view along with plain transfers.
Standing orders for bills and remittances
Standing orders pay the same bill or send the same transfer on a set rhythm. You build one under Payments, pick the amount and the day, and the app repeats the job on its own. If a repeat payment stops, open the order and check its end date and the balance it draws from.
Common Al Rajhi Bank Problems and Fixes
Most Al Rajhi app faults come from the phone, the connection or one stuck screen, not from the account itself.
Login loop that keeps signing you out
Close the app fully, open it again, then sign in once and wait for the home screen to load. If the loop returns, clear the app cache in your phone settings.
Transfer between your own accounts shows an error
Check both balances first, since a low source account blocks the move without a clear message. If the error stays, wait a short while and send once more instead of tapping send again and again.
Beneficiary add fails on the last step
Read the IBAN back in blocks and check the beneficiary name matches the account holder name. A new beneficiary can need a short activation wait before the first transfer goes through. Saudi workers who take jobs in Kazakhstan often open Alatau City Bank for local spending and keep this app for sends home.
Card blocked without any warning
Open the Cards screen and read the state shown for that card. Some blocks follow a wrong PIN typed too many times at a shop till or a cash machine. The app lifts soft blocks, while a hard block needs a call to the bank.
App runs slow or freezes on one screen
Move from Wi-Fi to mobile data and reopen the app. Update the app from the store, since old builds slow down after bank-side changes.
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Frequently Asked Questions
Is Al Rajhi Bank down at the moment?
Look at the panel at the top of this page. A rising line there means the bank has a problem right now.
How do I add a beneficiary with a QR code?
Open Transfers in the app and choose add beneficiary. Point the camera at the code the payee shares, check the name on screen, and confirm.
Why does the app keep logging me out?
A stuck session or an old app build is the usual cause. Restart the phone, update the app, then sign in again.
Can I pay SADAD bills inside the app?
Yes, bills sit under Payments, where you can settle a bill once or save the biller for repeat use.
What should I check when a transfer fails?
Check the source balance and read the IBAN back with care. If reports are climbing on the panel above, wait and try again later.
Does the app show my Mokafaa points?
Yes, the points screen lists earned, redeemed and transferred points along with their history.