Last updated: November 9, 2026
Is ADY down? User reports indicate possible problems with ADY
ticket.ady.az and ADY Mobile sell train tickets, show timetables and hold the ADY Electronic Card for circular line rides. Passengers pick a carriage, pay by card and ride with a barcode. Reports on this page track ADY status live, and an ADY down stretch shows up in minutes.
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ADY problems reported in the last 24 hours
Most reported problems
All quiet. No issues reported in the last 24 hours.
Your feedback
How would you rate ADY over the past 3 months?
Most reported locations
Where ADY reports are coming from in the last 24 hours.
No problem locations to show yet. ADY looks fine right now. Locations appear here as soon as users submit reports.
Latest ADY user reports
No reports yet — be the first to report a problem above.
ADY outage history
The live report status for ADY, updated as reports come in.
Good news. ADY has no reported problems right now. If it is not working for you, report it above and your report will appear here.
ADY uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 10 October 2026 to 8 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
Get ADY down alerts
Leave your email and we will tell you when ADY is having problems. One email per outage, no spam.
ADY on social media
An early signal from outside our site, watched in rotation.
The first check for ADY is in the queue. Its result will appear here as soon as it runs.
Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is ADY down right now?
Fresh ADY status checks and ADY down reports from passengers show whether the ticket system itself is struggling. A sudden report spike near departure times points at a shared fault. Low report levels mean booking works for the crowd and your snag is local.
Run a timetable search for Baku to Sumgayit as a smoke test. Times that appear at once mean the search engine is healthy.
Is ADY down for me or everyone?
Ask a fellow passenger to search the same train on their phone beside you. Two empty seat maps mean the fault rides on the railway side, not your handset. One working phone points back at your app copy, so update it and sign in again.
How does the ADY Electronic Card work for the circular line?
The Electronic Card lives inside ADY Mobile as a barcode for Absheron circular line gates. You top up its balance in the app and hold the barcode to the reader at the station. No paper ticket exists for these short rides at all.
The same card screen shows balance, recent rides and a refund path for unused funds. Barcode brightness matters at the gate, so raise screen light before you scan.
Which carriage classes show on the seat map?
Intercity searches list Standard, Business and First seats, plus sleeper places on night trains. The seat map colours free places and locks your pick while payment runs.
Can I return a ticket inside the app?
Yes, the my tickets screen carries a refund path for unused e-tickets. Pick the ticket, start the return and confirm the passenger to release the seat. During an ADY outage the refund button can freeze mid-request, so check the ticket state after ten minutes before you start a second return.
What does the timetable search need from me?
The search asks for a from station, a to station and a travel day. Results list train numbers, departure and arrival times, and free seat counts. Change the day to see how the pattern shifts across the week before you lock a plan.
Common ADY Problems and Fixes
Train app faults cluster around the seat map, the payment step and the Electronic Card barcode. The fixes below follow those three screens in order.
ADY Mobile says the app needs an update but the store shows none
Close the app fully and reopen it once, since a stale session can fake the update demand. If the message stays, clear the app cache from phone settings. Reinstalling from the store is the last step, and your tickets live on the account, not the phone.
ADY seat map shows my seat free again after payment
Open my tickets before you pay a second time. A paid ticket locks the seat there even when the map lags behind. If no ticket exists after fifteen minutes, the payment failed and the seat release is normal.
ADY Electronic Card barcode will not scan at the gate
Raise screen brightness to full and hold the barcode flat under the reader light. A screen guard with bubbles can blur the code badly. If scans still fail, the station staff can check the card balance from your account.
ADY timetable search returns no trains for my day
Check the travel day first, since the picker can sit a week ahead by slip. Some routes skip certain weekdays, so test the day before and after.
ADY ticket refund money has not come back
Refunds return to the same bank card that paid, and banks post them on their own pace. Watch the ticket state in the app, which flips to returned once the railway side finishes.
Having a problem with ADY?
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Frequently Asked Questions
How early do ADY ticket sales close before a train leaves?
Sales stop twenty minutes before departure from the boarding station. The app and the website follow the same cutoff. Buy earlier for busy routes, since seat maps empty fast near the line.
Can I ride the Absheron circular line with a phone barcode?
Yes, the ADY Electronic Card barcode in the app opens the gates on that line. Top up the balance inside the app first. Raise screen brightness at the reader for a clean scan.
What do I need to buy an ADY ticket online?
You need passenger names and an identity document for intercity tickets. A bank card pays at checkout. The finished e-ticket lands in my tickets and on your email.
Why does ADY Mobile open slowly on my phone?
A heavy app cache or an old app build can slow the first screen. Update the app and clear its cache once. Opening on a strong signal also cuts the wait.
Does ticket.ady.az show the same trains as the app?
Yes, both read the same timetable and seat stock. A seat sold in the app vanishes from the website map too.
Where do I find my bought ADY tickets?
Open the my tickets area in ADY Mobile after signing in. Each ticket shows its train, carriage, seat and barcode. The website account holds the same list under your bookings.