Last updated: November 10, 2026
Is Actinver down? User reports show no current problems with Actinver
Actinver is a Mexican financial group with a brokerage and a bank. Clients invest through Actinver Trade, the trading platform formerly called Bursanet, and the DINN account app from Banco Actinver. Users buy shares, ETFs, FIBRAs, funds and CETES from the app or the web platform. Account statements and trade confirmations sit inside the platform for download.
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Actinver outage history
Our latest check and the live report status for Actinver.
✓ Our latest check (9 November 2026, 10:40 AM PKT): actinver.com answered normally in 1309 ms.
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Actinver uptime and reports
Live report counts and the day by day record for the last 30 days.
User reports received in each period.
Last 30 days, day by day: 12 October 2026 to 10 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is Actinver down right now?
Look at the Actinver status board before you retry a failed login. Fresh Actinver down reports from other investors show whether the platform broke for everyone. Silence there points back to your app, browser or authenticator setup.
Traffic peaks hard at market open, when orders and quote requests flood in together. Charts crawl and order screens hang while the marketing site still loads. A slow trading screen alone can still block your whole session.
Is Actinver down for me or everyone?
Try the web platform after the app fails, then repeat the test on another network. Both sides failing together signals an actinver outage at the platform end. One clean login settles the is actinver down for me question locally.
What does Actinver Trade let you trade?
The platform trades shares on the Mexican exchange, international shares through the SIC, ETFs, FIBRAs, funds, CETES, bonds and currencies. Portfolio screens show balance, buying power and movement history in real time. Orders run from the same account on web and mobile.
Older clients met this platform as Bursanet, and the accounts carried across. The name on the door changed, not the contract. Your login and holdings stayed in place through the rename.
How does the DINN account app differ?
DINN pairs a debit account from Banco Actinver with set investment strategies built on Actinver funds. One strategy parks cash in a government debt fund for steady growth. The app shows daily yield, card controls and a digital card for online shopping.
Where do you approve Actinver sign-ins?
The platform asks for an authenticator code on top of your password at sign-in. The code comes from the authenticator app linked to your account. A phone clock set off automatic time makes fresh codes fail.
Can you run Actinver Trade fully from a phone?
The app covers quotes, orders, portfolio and alerts, yet some deep reports live only on the web platform. Complex order types also sit on the desktop layout. Serious sessions often split work between both screens. Phone alerts cover fills and price moves while the big screen handles research. Order alerts also arrive as push notifications on the phone app.
Common Actinver Problems and Fixes
Trading faults usually trace to the session, the authenticator step or a platform incident near market open. Try these checks in order, and test again before repeating an order.
Clear a system unavailable message
Close the app fully and reopen it after a short wait. Note the exact message wording before you retry. Switch from Wi-Fi to mobile data once. Sign in on the web platform to test whether the account itself works.
Fix an authenticator code the platform rejects
Set your phone clock to automatic time and try a fresh code. Wait for a new code instead of reusing the last one. Relink the authenticator from account security if codes keep failing.
Restart a frozen quote screen
Pull down to refresh the quote list once. Sign out and back in to rebuild the session. Check the same symbol on the web platform to compare prices.
Resend a buy order that never left
Open your order history first and confirm the order is absent. Check buying power covers the trade plus fees. Send the order again only when the first one shows nowhere.
Stop the DINN app closing at launch
Update DINN from your app store, since old builds clash with new screens. Clear the app cache and sign in again. Reinstall the app if the crash loop repeats.
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Frequently Asked Questions
Is Actinver Trade the same platform as Bursanet?
Yes, Actinver Trade is the new name for the Bursanet platform. Accounts, holdings and logins carried over. The app and web platform run under the Actinver brand now.
Where do I find my buying power?
Open your portfolio view in Actinver Trade. Buying power sits beside your balance and movement history. It updates as orders settle and cash lands.
What can I hold inside a DINN account?
DINN holds a debit balance plus strategy portfolios built from Actinver funds. One strategy uses a government debt fund. The app shows yield and card controls in one place.
How do I sign in when the code never arrives?
Actinver uses an authenticator app rather than text codes. Open the authenticator and type the current code. Set the phone clock to automatic if codes fail.
Can I trade CETES inside Actinver Trade?
Yes, CETES sit in the fixed income area beside bonds and reportos. Pick the term and amount, then confirm the order. Settled holdings show in your portfolio. Rates show before you confirm each buy.
What should I check when my portfolio will not load?
Refresh the app and sign in again. Test the web platform with the same account. A platform-wide fault shows on both, while one clean load clears your side.