Last updated: November 9, 2026
Is 24 heures down? User reports show no current problems with 24 heures
24 heures is the big daily for Lausanne and the canton of Vaud, published by Tamedia at 24heures.ch and in two apps. The news app follows the rolling day, while the journal app delivers the finished paper; one Tamedia account and subscription serve both.
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24 heures uptime and reports
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Last 30 days, day by day: 11 October 2026 to 9 November 2026
Green: up. Red: outage. Amber: some checks failed. Grey: no record yet.
The daily record builds from today as our checks run. Grey days have no saved record yet. A red day marks a confirmed outage.
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Guides that can fix it
Step by step fixes for the problems people report most.
→ Is It Down for Me or Everyone? The Four-Step Check
→ Login Problems That Are Not an Outage
→ How to Clear the Cache in Firefox, Safari and Edge
Is 24 heures down right now?
A wobbly 24 heures status often looks like thirst. The first stories open, then every further click lands on the subscription wall far too early. 24 heures down reports also bunch up when the journal edition fails to show in the morning.
Read a short agency brief, then a long local report. If briefs pass and the report demands payment out of turn, your meter or account link is off. If the home page itself fails, the platform is down.
Is 24 heures down for me or everyone?
Ask a colleague on the same office network to open 24heures.ch. If their copy loads fresh stories while yours blocks, the trouble lives in your browser profile. It is not a 24 heures outage for Lausanne. Shared failure across desks points to the service.
How does the free reading limit work on 24 heures?
The site lets you read a run of articles free, counted across the website and the news app together. When the run ends, the wall rises and offers the subscription.
The count belongs to your account and browser, so a fresh device sometimes grants extra reads. That mercy ends once you sign in and the account takes over.
What separates the news app from the journal app?
The news app is the living website: tickers, alerts and stories that change all day. The journal app is the composed paper, finished overnight and read in page order.
The two apps share your account but not their faults. A broken journal download says nothing about the news app, which usually keeps working beside it.
When does the morning edition land in the journal app?
The edition is assembled overnight and waits in the journal app for early readers. A list still showing the older paper after breakfast means the refresh stalled.
Why does the site ask me to sign in so often?
The Tamedia sign-in ages out after quiet periods, and private browsing throws it away at every close. Each fresh demand feels like a fault, yet the account is checking who reads. A remembered sign-in ends the daily questions.
Common 24 heures Problems and Fixes
Most 24 heures trouble sits with the shared Tamedia account, the article meter or the journal download. Work on the door that is actually shut.
Link the subscription inside the Tamedia account
Sign in at 24heures.ch and open the account area to connect your subscription. Print readers enter their details there once. After the link, both apps read the paid state.
Restart the journal app for a missing edition
Close the journal app completely, reopen it and pull the edition list down. The overnight paper then usually drops in within a minute. If the list stays stale, the edition pipeline is late for every reader that morning.
Sign in with the browser remembering you
Allow the site to keep you signed in and avoid private windows for daily reading. The repeated login prompts come from sessions that never survive the night. A remembered sign-in also keeps the article meter honest.
Fix alerts that follow the wrong region
Open the alert settings and check the region choices against your interests. Alerts follow topics and areas you picked earlier, sometimes during a trip. Trimming the list back to Vaud and your themes quiets the noise.
Clear the news app cache for white screens
In the phone settings, clear the cache of the 24 heures news app and start it again. A white start screen after an update is damaged cache, not a dead account. Your subscription state returns with the next sign-in.
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Frequently Asked Questions
Why does 24 heures ask me to log in again?
The Tamedia session ends after quiet spells, and the site asks fresh to protect the subscription. Private windows forget the sign-in at once. A remembered browser stretches the calm.
How do I link my print subscription to the app?
Sign in on the website, open the subscription part of your account and enter your print details. The link then covers both apps together. Each app asks for one more sign-in to pick it up.
Does one 24 heures subscription cover the journal app too?
Yes, the same Tamedia account and subscription open the website, the news app and the journal app. You do not pay per app. If the journal app still asks for money, it is signed in under a different address.
What is the difference between the 24 heures news app and the journal app?
The news app follows the rolling day with tickers and alerts. The journal app delivers the finished paper to read in order, also offline after download. Many readers keep both and switch by mood.
How do I download the 24 heures journal for a flight?
Open the journal app while online, fetch the edition and let it finish before you leave. The paper then reads fully on the plane. Start the download early, because a half-fetched edition shows gaps.
Why does the journal app keep logging me out?
The journal app holds its own session, which drops after updates or long pauses. Signing back in restores the edition list at once. If the logout returns daily, clear the app cache.